Rated 4,2 out of 5 by 247
Rated 5,0 out of 5,0 by Russe Business Leisure Stay
Great place with a great staff. a must stop if you want a great experience
23. April 2015
Rated 5,0 out of 5,0 by akpowell Warm and Inviting atmosphere
- clean, artsy, modern environment
- friendly staff plenty of water and towels available
- Group Bookings were a little hectic, but the hotel staff handled it with ease.
21. April 2015
Rated 5,0 out of 5,0 by Patrick1844 Short Trip
Was in Florida for 10 days and stayed in this property for two days. Whilst the restaurant was basic, parking was free (which is rare in US - especially in the city).
If you are driving then it is not so bad but if you do stay there and intend to go to Miami beach, that would be kind of challenging. The only mall nearby is Dadeland, which is relatively huge and has all the necessary that you would need. The hotel do operate a free shuttle, to 3 miles within so long you do a pre-arrangement with the front desk. That mitigates the location problem a little bit.
However, rooms are very clean, relatively well sized and most importantly the service was absolutely fantastic. I have been to so many properties under the IHG brand, all around the world but I have never been to one, where the service staff had such warm and close feeling. One particular staff that I would like to compliment would be Betty on the front desk. I was sitting in the front desk for 2 hours, waiting for the room. Not only did she came to me to assure that they are doing their best, through my observations; she seemed to know everyone that walked in and out of the hotel. That shows how much effort she put in, to ensure that a warm personalised service is extended to all guests.
Would recommend this hotel to most.
17. April 2015