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Rated 4,3 out of 5 by 209 reviewers.
Rated 5,0 out of 5,0 by Friendly and accomodating frontdesk staff My nieceand I stayed overnight to enjoy the city and we are very pleased with our choice. The two beds were comfortable and the bathroom was really fresh and clean. Most of all, the staff were friendly and accomodated our needs. 18. Juni 2014
Rated 4,0 out of 5,0 by Liked the Room, Hated the shower My wife and I stayed the night at the Hotel indigo. Being from NY, I didn't use the bar/restaurant, etc. so I cannot comment on that.They staff was very friendly and attentive and we were checked in in minutes. I will say that the hotel was in a great location, easily accessible to everything one would want. The room was clean and well lit. The bed was a little hard for our tastes, but a couple of pillows under our legs solved the problem and I was able to sleep fairly well. While the room was great as a place to lay our heads, the bathroom, particularly the shower, left MUCH to be desired. Now, I'm all for innovative bathroom designs...when they work. The glass pane that covered only half of the shower was a massive failure IMO. The water ended up splashing outside of the shower, soaking the floor and the bath mat. Not cool. Just add a sliding glass door and be done with it. Despite the shower incident and the hard-ish bed, we enjoyed our stay at Hotel Indigo and will probably make it our go-to hotel whenever we come back into town for a visit. 17. Juni 2014
Rated 5,0 out of 5,0 by Friendliest staff in NYC My partner and i really enjoyed the friendly staff, and the great hotel, everything was top notch! 13. Juni 2014
Rated 3,0 out of 5,0 by Average for area Excellent staff Decent room Lobby fair and very small Dining fair - continental breakfast included but not very good Pricey for amenities provided 11. Juni 2014
Rated 4,0 out of 5,0 by Stylish and Clean Stylish and clean. Good value for New York City. Convenient location. 9. Juni 2014
Rated 4,0 out of 5,0 by Great location, friendly staff Excellent location in Chelsea, very friendly staff, good internet and a functional small gym. Overall a good stay. 7. Juni 2014
Rated 5,0 out of 5,0 by Convenient Location When I make plans to travel to NYC for work, I always check if I can stay at Hotel Indigo in Chelsea first. It's a great location within 5 min walk to several subway lines, right in the heart of the flower district. Staff is terrific, rooms always clean and modern, and the perks for IHG Rewards members are unbeatable. (Better than the Intercontinental Barclay I visited after this hotel too). 6. Juni 2014
Rated 5,0 out of 5,0 by Excellent Hotel Entire stay from beginning to end was perfect. Front desk and bell staff were extremely professional and courteous, bartender was very nice, room was nicely designed and had a great use of the space. Overall, a wonderful experience at the Hotel Indigo NYC - Chelsea. 5. Juni 2014
Rated 5,0 out of 5,0 by Pleasant Surprise :) I came out for a reunion and decided to stay with a bunch of friends for a night at Hotel Indigo. I never heard of this hotel before. I was expecting an average hotel. When I arrived, I was pleasantly surprised. The staff were extremely friendly and welcoming. The hotel was very nice and had a "hip" and modern feel. I was expecting a really really tiny room, but when we went up, it was a pretty nice size room. Location was very close to Penn Station and subway line was right around the corner. Pleasant surprise :) Would recommend this place. 4. Juni 2014
Rated 5,0 out of 5,0 by A Pleasure From start to finish, the entire experience was a pleasure. No Hassles, Friendly Staff, Great Value, Great Neighborhood, Perfect Room accommodations. I'd definitely like to come back when the roof top lounge is open. 22. April 2014
Rated 4,0 out of 5,0 by good venue north of Chelsea Hotel Indigo is a nice place to stay at the north end of Chelsea on a commercial street filled with floral shops. The room was comfortable but the decor with huge murals was very odd. Our room on the 4th floor had a view of rooftops - too bad we didn't get a room facing the Empire State Building. The gym is very small. The staff is exceptionally friendly and helpful, a real asset. Unfortunately, the street is very noisy all day and night, and the construction next door begins around 7 am, so getting sleep is a challenge. The location is convenient to the High Line, Penn Station, and lots of restaurants and grocery stores. 16. April 2014
Rated 3,0 out of 5,0 by Room/Bed great! Checkout was a nightmare! Stayed overnight April 4-5th. At checkout could not get a receipt as desk couldn't get printer to work. I asked for receipt to be emailed and was assured it would be taken care of asap. Still waiting for that email... 6. April 2014
Rated 5,0 out of 5,0 by Great Service The entire staff acknowledges me at all times with a smile and friendly hello - often calling me by name! 31. März 2014
Rated 5,0 out of 5,0 by Good hotel Good hotel located in Chelsea. The room was quite small size but very functionally. I think this is normal for New York and any other "mega city." Very good service from front desk and i had the chance to use the business center which was very convenient. My corner room had a noisy fan for the AC but other than that the hotel was great. The bar downstairs was not exciting so I would recommend going to a local bar in chelsea instead. A big plus was the mini bar. They had a good selection of local brews. 24. März 2014
Rated 5,0 out of 5,0 by Excellent service & convenience! I highly value excellent service & the staff at Hotel Indigo delivered. The front desk is very helpful & polite, the managers are always around, the room & restaurant staff are very caring. I especially commend the restaurant Blu for the excellent food, value & service. The convenience of having a great place to eat & relax on site is a great reason to recommend Hotel Indigo as the place to stay in New York. I love its location too. 24. März 2014
Rated 5,0 out of 5,0 by Good Experience Had a quick overnight in New York for business and the Indigo was a positive experience. The staff was very helpful answering all quesitons. 2. März 2014
Rated 5,0 out of 5,0 by clean modern room and great location We loved our stay - the room was clean and the wood floors were a welcome change from carpet as seen in most hotel rooms. Our bed was very comfortable and robe provided was appreciated. The hotel is conveniently located one block from the subway and the front desk staff were extremely helpful and nice! There were many places within walking distance including nice shopping and great food. Compared to many other hotels in the area and compared to prior experiences staying in the city, this was an excellent value! I would definitely return to this hotel and others in the Indigo family. 26. Februar 2014
Rated 2,0 out of 5,0 by Not good Stafff was lovely. Place looked nice. But….The heater was so loud I had to turn it off. It was run by some sort of generator and sounded like one. Mind you i'm used to noise i grew up in NY. Heater also blew out cold for for an hour and it was 27 degrees outside. Heater was not facing into room so 1/2 room was cold. No heat in the Bathroom. One of the light swich did not work and to unplug it to turn it off. Everything looks very nice. the staff is lovely but you get what you pay for. I slept in my winter coat and hat and gloves. 13. Februar 2014
Rated 5,0 out of 5,0 by Fresh, comfy, convenient and reasonable rate for NYC It's what a hotel should be at a reasonable rate. I had a clean, spacious, comfortable, quiet room without breaking my bank. I would definitely stay here again...and again...and again. 13. Februar 2014
Rated 4,0 out of 5,0 by My new favorite I travel to NY quite often for business, and I have somehow until now missed this gem. Located exactly where I need to be. Staff were amazing! So polite and helpful. Room was clean and amply sized (for NYC). Decor was lovely ( although the mural in the wall freaked me out more than once when it appeared someone was standing near the door). Shower heated up quickly, and pressure was great. Window shade did not pull down, but otherwise no complaints. Loved that you need a room key to operate the elevator, which made me feel very safe, as a woman traveling alone. Desk staff held my luggage with a cheerful smile. A door man would be nice (bellman opened interior lobby door, but not exterior.) overall, a very positive experience, and I will DEFINITELY be back! 1. Februar 2014
Rated 4,0 out of 5,0 by Great neighborhood Contemporary bathroom design but NO ventilation or fan so air trapped in (sorry, not always a good thing), and shower waiter runs all over floor making it a slippy mess after 2 showers. Hang tv on wall so don't have to look thru toes at shows and replace iPod Dock station to accommodate iPhone 5 outlets. 24. Januar 2014
Rated 1,0 out of 5,0 by not for grown ups I did not like this property I would avoid this location/hotel perhaps for 21 - 30 year olds not worth the money 18. Januar 2014
Rated 5,0 out of 5,0 by Wonderful stay at new york I have nothing to complain for the hotel except for the smaller room size. But everything else compensated it. The room is clean and smartly decorated. As a platinum member, I was able to enjoy the mini bar and a complimentary beverage in the bar on the ground floor. The atmosphere is just great. The convenient location near the subway station and everything else also make the stay more enjoyable! 14. Januar 2014
Rated 5,0 out of 5,0 by Excellent hotel at bargain price Given the price, I was pleasantly surprised with the entire experience. Comfortable large room, bathroom, and bed. Clean, modern look. This has now become my go to hotel for Manhattan. 13. Januar 2014
Rated 5,0 out of 5,0 by Great Stay Front Desk staff great and also knew the local neighborhood very well. 10. Januar 2014
Rated 5,0 out of 5,0 by Good staff Front desk staff eg Natasha combined with adequate and clean rooms and good location make this easy for me to recommend 6. Januar 2014
Rated 5,0 out of 5,0 by Fabulous Room in NYC and Great Staff From our front desk welcome (Arturo) and wonderful bellman, To Jenn in the Restaurant and Chef Michelle, The Indigo staff and facility could not have been better. Very close to Amtrak Penn and right in the middle of Chelsea's flower district. 5. Januar 2014
Rated 3,0 out of 5,0 by Very Nice Stay Nice hotel in a good location. Very pleasant staff. Clean rooms and comfortable bed. Each of the 2 nights there was a strong skunk-like smell that came into the room. My wife wanted to call down but I did not want to change rooms and convinced her it would go away or we would get used to it. 2. Januar 2014
Rated 5,0 out of 5,0 by Great Experience I found this to be a lovely hotel. We (7 of us) arrived early morning, long before check-in, however, the staff was very accommodating in taking our luggage and securing it for us until our rooms were ready later in the evening. Where we arrived back, our keys were ready and waiting for us. This trip was to celebrate my niece's 16th birthday. The location is within walking distance to Penn Station and other local attractions. Additionally, there is a subway stop right at the corner of the street. The only "Con" is the rooms are very small, and I believe all of the double rooms have double beds only - No Queens - didn't care for that too much, otherwise it was a really pleasant stay and experience. 2. Januar 2014
Rated 4,0 out of 5,0 by Clean, Safe and Convient The staff was perfect, they really wanted to help and would not hesitate to go the extra mile. The rooms are modern and clean. 1. Januar 2014
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