Rated 4,3 out of 5 by 174
Rated 1,0 out of 5,0 by NYC Regulars Good service but terrible night sleep
The staff were very good but unfortunately our sleep was not very good - a rattling air conditioner we had to turn off at 2:15am, so the room got hot and we could not go back to sleep. No solid curtain to block out the daylight - only a sheer curtain for the windows. In addition, we were on the 3rd floor and heard all the street noise outside as if it were in our room - this hotel does not have double pane windows to drown out the noise. The pillows are very cheap and not solid and firm, so it's hard to get comfortable on them. Overall, just not a very good night. We stay at many hotels and travel quite a bit and usually have good experiences at most places, but unfortunately this place was not one of them. We would not recommend this place to anyone.
29. Juli 2014
Rated 2,0 out of 5,0 BEDS are horrible; no outlets to charge up
beds are really pretty elementary - noticably not comfortable. very thin mattress.
desk are has no easy way to plug in and charge up devices.
no notification of restaurant being closed
28. Juli 2014
Rated 4,0 out of 5,0 by Anu-Sydney Good value for money
Hotel Indigo Ney York City Chelsea is a good value for money. Compare to other hotels around the area rooms are much bigger and staff are really friendly. I feel always welcome as a returning guest. The only down side is the roof top bar/restaurant was closed for a long period now.
28. Juli 2014