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Rated 4,7 out of 5 by 576 reviewers.
Rated 5,0 out of 5,0 by Superb Hotel I've stayed here before and will definitely stay here again. This is how the IHG groups hotels should be. I stayed in a Holiday Inn the night before and it was dreadful. This stay won my favour back. Clean, modern, friendly, great decor, amazing room, lovely breakfast, great location, on site parking, free wifi. It has everything you possibly need a hotel to offer. Thank you for making my stay enjoyable 17. Dezember 2014
Rated 5,0 out of 5,0 by Favourite Newcastle Hotel Welcome is always warm, Staff always attentive, Rooms always spot on, Location fab and food always of superior quality.. Please keep these standards going!!! You are a gem in the middle of a fine city. 16. Dezember 2014
Rated 5,0 out of 5,0 by Excellent stay Excellent stay. Staff were happy and friendly despite the hotel being extremely busy. Would always return to this hotel when in the area. 16. Dezember 2014
Rated 5,0 out of 5,0 by Excellent stay Great hotel, perfect location in city centre, clean and quality facilities throughout. They should close the inner lobby doors though as it was freezing in the bar whenever anyone entered or left the hotel. 12. Dezember 2014
Rated 5,0 out of 5,0 by One night on the Toon Stayed on my own on a Saturday night. Staff really helpful and friendly. Very central for pubs, clubs and a wonderful cocktail bar immediately next to the hotel. The room was spacious and comfortable. Loved the Tyne bridge wallpaper! Ironing board and iron in the room. No running down to reception. A sparse but complimentary mini bar and free wifi. A generous check out time of 12.00 was extended until 14.00 at the request of a very hungover girl at no extra charge. Will definitely stay again. Thank you! 11. Dezember 2014
Rated 5,0 out of 5,0 by MMB Indigo Newcastle experience From the welcome at reception to check out it was a great experience the staff on Reception were attentive and gave me all the info needed to complete a great stay . The bar area was very well stocked and I didn't need to wait long at all for service, the room was clean bright and quiet very good stay , I would recommend to my colleagues and friends when in this area to stay here . Only small criticism is the car park is not well sign posted from the road parallel to the hotel, the road is hidden slightly to the car park entrance and I missed the first entrance , ending up on a lower section of the car park when there were a few spaces at the first higher section, nothing to ruin the stay just a observation 11. Dezember 2014
Rated 4,0 out of 5,0 by Refreshing break On arrival the girl on the desk was very welcoming and gave us a good insight as to where we could dine and have a few drinks ( her choices were very good ) We did not dine in at the hotel as the restaurant was very busy. The room was decorated to a high standard and was very clean as were the common areas. Our room faced the roadside - but we had no issues with traffic. However we had issues with the sleep quality as the king size bed - was two smaller beds pushed together and unfortunately the mattresses separated during the night - thus giving us a poor nights sleep...We also had an issue in the morning where the cleaner entered the room and woke us up - surely they can wait until guests check out ........ 9. Dezember 2014
Rated 2,0 out of 5,0 by Cold noisy room Positives - Great staff, very friendly and helpful. Couldn't fault hotel's location and general facilities. Negatives - Room was cold, window would not close properly, housekeeper gave us a blanket as apparently others had the same problem. Room was very noisy, both from street noise and the banging of neighbours doors. Reported problem the following morning to receptionist who was sympathetic. Suggest fitting a damper to doors to prevent slamming, suggest maintaining windows and checking room temperatures whilst cleaning rooms. When next in Newcastle I will probably not choose this hotel. 9. Dezember 2014
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