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Rated 4,7 out of 5 by 553 reviewers.
Rated 5,0 out of 5,0 by great hotel We had a fab stay and would return again. They only negative comment i would have was our towels were not changed while we stayed for 2 nights. I would like to mention a staff member i think her name was trina. She was in the restaurant while we had breakfast and dinner . I work with the public and this girl stood out she could not do enough for us and made us feel very welcome. 24. November 2014
Rated 4,0 out of 5,0 by Weekend visit to Newcastle. Stayed at the Hotel Indigo whilst visiting family in Newcastle. Perfect location if arriving by Metro from the Airport. Check-in was a breeze and we got a room on the 4th floor after requesting a high floor. Unfortunately the view was restricted due to the bedroom window being above eye level! Staff at the hotel were excellent and a credit to the company. Rooms were adequate with a room safe, complimentary mini bar with soft drinks, crisps and chocolate bar plus the usual tea and coffee facilities. Breakfast was a good choice of hot items and/or continental breakfast. The cooked items were warm and replenished as required. At the bar there was a selection of cocktails, wine and other drinks which were not the cheapest but hey, you expect to pay hotel prices. However, a discretionary 10% was added to all bills for service but this wasn't obvious at the time. Some people may still prefer to leave a tip for the staff at the end of the evening. All in all, an enjoyable stay and could be tempted to stay there again (but in a different room next time!). 24. November 2014
Rated 5,0 out of 5,0 by The perfect start to the day - every day! Every morning was special during this stay and a perfect start to the day at breakfast time. The hotel really has turned up a notch at its breakfast service - from the warm welcome at the restaurant , through to the continuous friendly service during breakfast provided by all of the restaurant staff, ending in a friendly goodbye. It really sets me up for a great day ahead! Of particular note during this stay at breakfast was the consummate professional Richard and the lovely Gemma who always had a smile and took the time to say hello. The reception staff were fantastic and I'd like to to thank Rachel (again) and Esther for the lovely surprise in my room!!! Thank you so much. I was left speechless! The week went by quickly and the Hotel Indigo Newcastle served as my home away from home successfully again. As much as I like returning home after a hard working week, I also look forward to my next stay at the Hotel Indigo Newcastle. That's how much the hotel cures my home-sickness during the week! All of the staff at the the Indigo are a credit to the hotel and to the hospitality industry. Thank you for making my time away from home enjoyable. 24. November 2014
Rated 5,0 out of 5,0 by outstanding weekend stay Without doubt the best stay in a City Hotel this year. Nothing disappointed us at all. Well done to the Group, this is a great place to stay. 20. November 2014
Rated 5,0 out of 5,0 by Opera in Newcastle Excellent room Excellent choice and quality of breakfast Helpful and friendly staff 20. November 2014
Rated 5,0 out of 5,0 by A very pleasant visit and experience Natural friendliness with luckily no-one suggesting we "enjoy" which is so often said by leisure staff and one is often not sure what one is meant to enjoy! It needs to be remembered that if it is said one needs to be asked to enjoy something i.e. your meal, the weather etc. etc. !!! The staff were excellent when greeting you and one felt that it was their natural personality that came across. Of course they need to be trained, but your staff convey that they have enjoyed their training but take pride in offering guests "added value" in everything they do. We found Newcastle as a whole a very friendly place and we were reassured to see how well a city in the North of England is doing and that they are achieving a lot running such a large university. We look forward to being Indigo customers again. 18. November 2014
Rated 4,0 out of 5,0 Nice welcome and great staff bar snacks have been the same for the past 18 months but the service is great. I would avoid the restaurant as the food is very average. Rooms are great and the parking is great especially when arriving late. 18. November 2014
Rated 5,0 out of 5,0 by Perfect stay on Business trip Deisgn, atmosphere, simplicity of the welcoming makes me feel like home 18. November 2014
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