Rated 4,7 out of 5 by 449
Rated 4,0 out of 5,0 by Ships Doctor Excellent room. Service could be improved.
On arrival staff struggled to find my booking. Had to get my IPad out to show them that I had written confirmation.
Room was very nice. Comfortable bed. Big shower. Good toiletries.
The bar was full on Friday and we were therefore unable to have drink before dinner.
Food in restaurant was good for dinner.
After dinner struggled again to get seat for drink. Waited considerable period of time to get served and then to receive drinks. Charged service charge for poor service. I don't drink and thought £6 was expensive for non alcoholic cocktail. Went to Jamies Italian and paid half that for similar and nicer cocktail on next night.
Breakfast on Sunday was poorer quality and service was not so good either. No pancakes or porridge available only limited selection from near empty buffet. We paid more for our room on Saturday than Friday by nearly £40 and felt that we had a slightly raw deal as a result.
20. August 2014
Rated 5,0 out of 5,0 by biffa Business Stay a Pleasure
Excellent central location, friendly welcome and good value for money, will definitely retrun
19. August 2014
Rated 5,0 out of 5,0 by ken3374 Great hotel! Great service, restaurant and spacious room.
I stayed at the hotel for 7 days. The entire staff went over and above the call of duty from bringing my bad to my room between stays to locating a bag I left on the train! Can't wait to return soon!
18. August 2014