Rated 4,2 out of 5 by 178
Rated 5,0 out of 5,0 Comfortable bed, excellent sevice
This hotel has amazing staff and we hope they will be acknowledged , there was nothing put on about how naturally friendly they were.
The ones we met were Louco, Sophia and Randy.
Good job guys.!
The problem with this hotel is the parking and the interior rooms, the rooms are rather crowded and very poor lighting.
It also seemed somewhat more expensive than others were paying in our group that were at other hotels.
28. Juli 2014
Rated 5,0 out of 5,0 by SR928 VERY GOOD EXPERIENCE
I LOVED THE HOTEL LOCATION. HOTEL STAFF WERE FRIENDLY AND HELPFUL. PAID EXTRA FOR A LARGER ROOM WHICH WAS OK. WOULD HAVE LIKED A LARGER CHOICE OF FOOD AND SNACKS IN THEIR TO GO AREA. PARKING IN THEIR UNDER THE HOTEL GARAGE WAS AN INTERESTING EXPERIENCE.
26. Juli 2014
Rated 5,0 out of 5,0 by PA Glass Great location and Staff
I am an IHG Platinum member and stay away all the time, The Hotel Indigo Ottawa is near the very top when it comes to hotels.
It has great staff, a great location and modern rooms.
We will certainly stay here again, 3rd visit in 2 years, always been excellent.
25. Juli 2014
Rated 4,0 out of 5,0 by RMS_Clk_449 The heart of downtown
I really enjoyed my stay. Clean and very modern feel. Good amenities and extremely friendly staff, which is fantastic. Parking was a little bit confusing at first. Walking distance to almost everything including the Byward Market and Elgin Street. I would definitely stay again. Thanks
24. Juli 2014
Rated 5,0 out of 5,0 by FunRobbee Love this hotel!
This is our 3rd or 4th visit to this hotel and we have never been disappointed. It made us a fan of the Hotel Indigo brand.
23. Juli 2014
Rated 2,0 out of 5,0 by Doug999999 Dirty Room, Reservation Error
Under bed was filthy. Young daughter was horrified when her bag went under the bed and came out literally coated in disgusting dust. Bottom of curtains were black with dirt and so was the heater. AC couldn't cool room and sounded like it was about to give up the ghost. Wallpaper peeling, generally quite unpleasant.
Informed we had a single bed when we specifically requested two. Clerk fixed the error, but only after treating us like it was our problem, not hers. Ultimately said "it's not your fault", which I already knew, rather than apologizing for the error graciously. It would have been so easy to have created a positive customer interaction rather than a negative one.
Pool was so cloudy you couldn't see three feet (literally). It needs some serious chemical balancing. It was like this for our entire 7 day stay, so it wasn't a temporary condition.
21. Juli 2014
Rated 5,0 out of 5,0 by andy1971 Great place to stay in Ottawa
Great location, clean and tidy hotel and the staff are very friendly and helpful.
21. Juli 2014
Rated 4,0 out of 5,0 Good downtown Hotel in Otttawa
Worthwhile to chose, good location, good price/value ratio
19. Juli 2014