Rated 4.5 out of 5 by 17
Rated 5.0 out of 5.0 by 1will Experience
This was the best part of my trip even better than Disneyland it's self. The staff and managers are well trained. They are better than five star properties in Las Vegas. Arthur the front desk agent/bellman helped me with everything. He even told me not to park in the garage because they were cleaning it and didn't want my car to get dirty. That kind of "going above and beyond service" is what made my stay awesome.
December 9, 2013
Rated 5.0 out of 5.0 by MC13 Nice, Clean, Hotel, Friendly Staff
It's one of those smaller hotels, but it was beautiful, clean and well-kept. The hotel room we had was a 2 Queen Bed/Studio (with a pull-out sofa). Sleeps 6 people. The bathroom was very modern, and clean, I liked how the room had a refrigirator, but would have been great if there was also a mini microwave since we had a lot of left overs from outside food we wanted to eat warm. The beds and sheets were soft, and mattress was SO comfortable. The only thing was probably the noise level, we heard loud voices, and footsteps, from outside the hallway during the night -- sounds creepy..but really the doors and walls are thin enough to hear the guests in the rooms next door and outside the door.
Other than that..customer service was superb. VERY friendly staff, things you needed were brought in a timely manner. Complimentary Aveda products in the bathrooms. Parking garage was a good size for non-busy weekends..we were there Sunday - Wednesday, so there were lots of free spots. Wasn't able to try the pool, jacuzzi, but hopefully next time. Same block as Cheesecake Factory, and Coffee shop. About 10 min walk to Disneyland. Definitely going to stay here again!
Thank you Hotel Indigo!
December 8, 2013
Rated 5.0 out of 5.0 by 113013 11/29/2013
Helpful staff, clean room, decent price, convenient location.....don't need much more then that! Not looking for "memorable" at the hotel (all was good)....that's why we went to Disneyland,,,,the only negative really had nothing to do with Hotel Indigo....was the hotel parking lot next door with the couple arguing in the middle of the night making bad memories for themselves. (should have closed our window sooner)We will come back again if the price is still right : ) Sleep quality was because of the open window and parking lot argument and not because of Hotel Indigo
December 6, 2013