Rated 4.5 out of 5 by 318
Rated 5.0 out of 5.0 by motownman73 Asheville's finest
We have stayed at hotel indigo twice now, and the experience is amazing. We book at gourgeous sutie for a romantic getaway and the service was outstanding. Excellent location, beautiful views and a luxuorious hotel that looks like it belongs in Miami. The sfaff was warm and friendly with excellent customer service! If you are going to Asheville this is the best hotel in the city! Baloons and handmade chocolates! Thank you hotel indigo
December 10, 2013
Rated 5.0 out of 5.0 by justthetwoofus Did not see that coming!
We pulled into the parking lot at the hotel. The lot was full of cars. The valet ran up in the pooring rain, moved some barriers so we could go in to check in. We were met at the front desk with a smile and the warmest welcome. Checked in and was given easy to follow instructions on how the hotel room key let us into the lower parking lot. Parked the car,brought bags to the room,and asked the front desk for dinner ideas. Not just one,because we could not deside what we felt like,but a wide range of different types of food! We ate a very lovely dinner and returned to the room to find the most comforting bed,shower,and comfortable temperture room setting! Had a wonderful night sleep with and easy check out! I will be returning to the Indigo Hotel the next time I vist Asheville. Easy to get to anything! Service was out standing!
December 9, 2013
Rated 3.0 out of 5.0 by Amy123 Disappointed
Was looking forward to a stay at this hotel based on pictures and reviews. The elevators were incredibly slow. The room was smaller than I expected. Not having ice on every floor is a major pain. Also - - am accustomed to having a microwave and even a fridge in the room. I usually carry popcorn for late evening snacking.
When I arrived the ice bucket had water in it. Gross. Did have a new liner, but hadn't completely emptied the water. The maid did not consistently empty the ice bucket and provide a new liner. Hit and miss. Also like the disposable cups and did not have any in the room. I like to know that the cup I'm using is clean/fresh.
Service at the restaurant was slow for someone who just wanted to grab a quick meal and head to my room.
Don't think I'll try another Indigo. Usually try for the IHG hotels.
December 8, 2013
Rated 5.0 out of 5.0 by kimber13 Great service and beautiful suites
The concierge at the Indigo contacted us ahead to see if we had any special requests ahead of time, and made sure cozy bathrobes were put in the room per my request. I love great service like that.
The hotel itself is convenient to shopping and eating, and we liked leaving our car there and walking. The spacious suites on the top floors were so great we wished we had spent more time in them!
We would definitely stay there again.
December 6, 2013
Rated 5.0 out of 5.0 by LoverofAsheville Fell in love with Asheville - awesome room with a view!
Even before we arrived we received a call to see if there was anything they could do to make our stay more comfortable. Great suggestions for restuarants and things to do. Everyone from guest services, front desk personnel to all the valets were very knowledgeable and friendly. You can walk to just about anywhere from the Indigo and we were glad it was not right in the middle of downtown so it was quite at night.
Ask for a corner room, high floor overlooking downtown Asheville and the mountains - the view is spectacular!!! The room was spacious and the bathroom was large. I wish the housekeeping staff did a better job of straighting up our room but other than that our stay was great.
We would definitely stay at the Indigo again. It was our first time there and we fell in love with Asheville!
December 6, 2013
Rated 5.0 out of 5.0 by spc20 Great Weekend getaway and perfect place to stay for us...
We planned a couples getaway in Asheville and were looking for a way to accomodate 5 couples/ 10 people. Worked with the Hotel Indigo and we were able to find a great way to make this happen. We decided on one of the suites/condos in the suite level for two couples which was amazing full kitchen, living room, balcony(beautiful view of the city and leaves changing!!) This came with 2 seperate bedrooms and 3 baths. Which was perfect. We also had the other 3 couples get normal rooms which they all said were extremely clean and very spacious. Great rooms and space for a downtown hotel. We walked everywhere downtown loved it, only driving was to the biltmore estate.
We would certainly recommend to anyone and really felt special by the staff. They treated us great and were very helpful.
Thanks Hotel Indigo we will be back!
December 4, 2013
Rated 5.0 out of 5.0 by MARS509 Thanksgiving in Asheville
Two couples escaped the sometimes harried pace of Thanksgiving and enjoyed a wonderful, restful stay at Hotel Indigo. Great location provided lots of restaurants, shopping, drinking, etc. within walking distance. Valet parking was a bonus on an cold and rainy arrival day.
I would highly recommend a stay to anyone seeking a getaway with great beds and a courteous, pleasant staff. Look forward to a return visit!
December 2, 2013
Rated 5.0 out of 5.0 by MarkandCarla All good
Flawless and faultless and friendly.
Many hotels are getting run down these days,
We were on the road 5 weeks and this was one of
the few, regardless of price, from $100 to $500,
without something broken or dirty or problematic.
November 29, 2013