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Rated 4.6 out of 5 by 499 reviewers.
Rated 5.0 out of 5.0 by Best Hotel I Have Stayed In. I travel for work and my company has a limit on what I can spend. So most of the time I stay in the run of the mill hotels. This time I got to stay at the Hotel Indigo and found it to be great. If you are in the area it worth staying. You will not be disappointed. March 26, 2013
Rated 5.0 out of 5.0 by Really, the best choice We had a great experience at the Indigo. We arrived a few hours before our check in time, but the front desk found us a room that was already open and had us squared away in minutes. It's a hip, clean spot, and the in-room amenities were ample. Lastly, the location is just about perfect for enjoying downtown Asheville. It's right by the Grove Arcade, the US Cellular Center, and the Basilica, and it's an easy walk back even after a long evening of carousing. March 22, 2013
Rated 5.0 out of 5.0 by Incredible Visit The hotel was everything we expected...and MORE! Staff treated us like gold, room was very clean! We will be back to visit in the Fall! March 22, 2013
Rated 3.0 out of 5.0 by Average stay! The hotel location was great and the rooms were nice and offered good amenities. The beds were comfortable and the shower was really big and clean. My only complaint about this hotel is the staff, specifically the front desk staff. The only time they acknowledged your existence is when you asked a question and even then they looked bothered. I don't expect a red carpet but I do expect someone to politely say hello and tell me to have a good night and just be courteous. Also, we saw several staff members in the elevator and they also did not acknowledge our existence. The only person that was polite and nice was someone named Justin. Our friends requested some extra towels and bed sheets because the maids forgot to change their bed and Justin came to the room and made the bed and offered to reserve a breakfast spot for us in the morning. He was very helpful and answered all of our questions and provided us with great service! We often choose Intercontinental brands when we travel and we get excellent service but this hotel did not meet our expectations with the service and we will not stay there again. March 19, 2013
Rated 5.0 out of 5.0 by Surprisingly Hip! We had a great stay at Hotel Indigo in downtown Asheville. We had a great view from our room and they seem very socially and environmentally conscious (for a hotel). They gave us locally bottled water and used Aveda soaps and shampoo. The shower was especially beautiful. We also got to have a late checkout since we joined their hotel priority program. I'll definitely stay here again! March 18, 2013
Rated 5.0 out of 5.0 by Service and friendly staff! Staff was especially warm and welcoming. We were deleighted with the walking distance convenience of the hotel to areas we were interested in seeing. Room was very comfortable and we would definitely stay again. Weekends are a bit pricey, but weekday costs reasonable. While breakfast not included, the breakfasts available were well presented and especially tasty. Thank you! March 16, 2013
Rated 5.0 out of 5.0 by Great location, great rooms, great beds, great staff! We enjoyed one of our very best weekends in Asheville, thanks to the Hotel Indigo. The facilities were excellent, but the surprise was the warmth and friendliness of the staff. They give this hotel the welcome of home. The breakfasts were good with the exception of the French Toast - don't order it. We will definitely return. March 16, 2013
Rated 5.0 out of 5.0 by Wonderful Justin, our bellman, learned our names & was helpful March 9, 2013
Rated 5.0 out of 5.0 by Great staff My favorite aspect of the room was the bathroom. Also, it was nice and quite. March 8, 2013
Rated 5.0 out of 5.0 by Great Stay! Wonderful hotel, great design, fantastic staff. Comfortable, unique, amazing views. March 6, 2013
Rated 5.0 out of 5.0 by Great place to stay! The rooms were excellent and clean...the beds were comfortable. This is the second time we have stayed there and will again when in the area, pleasure or business! March 5, 2013
Rated 5.0 out of 5.0 by Wedding weekend We didn't reserve a block of rooms, but most of my wedding guests including us (bride/groom) reserved rooms at Hotel Indigo and had a great experience. Very friendly staff and LOVED the clean cut, urban design. Super spacious rooms and our corner suite with the tub and views of both downtown and the mountains was beautiful! Definitely recommend and we will be staying at Hotel Indigo again when we re-visit on our anniversary and other visits to Asheville! Keena March 3, 2013
Rated 5.0 out of 5.0 by Great location and petfriendly! This Indigo is right in downtown, the rooms are big and beautifully decorated. The staff was very courteous to us as well as our dog, and we thoroughly enjoyed it! We got upgraded to a Corner Room and had an amazing view of the mountains, what a pleasant stay! PS: LOVED having a Keurig in my room, staff was always willing to refill to tend to my coffee cravings! February 28, 2013
Rated 5.0 out of 5.0 by Great stay! This was our first stay at this particular hotel after visiting several times to the Asheville area. With a great off-season price and room availability it was an easy choice. Plenty of parking in the underground deck and walking access to all of the best of downtown Asheville. Probably the highlight of it being it's location. The rooms were very nice, spacious, clean and quiet. We had a veiw of downtown which was nice to get us oriented to where we wanted to go. The lobby area and restaurant services were top notch and had a NYC feel to them. We'll definately stay at this hotel again. February 28, 2013
Rated 5.0 out of 5.0 by great location and stay Within walking distance of old town attractions.... restaurants, pubs, music, shopping. Great customer service, free parking in protected underground lot. February 25, 2013
Rated 5.0 out of 5.0 by Great location and staff Stayed here for three days to go skiing at Wolfridge and found it to be a great location. Staff was great and the large view rooms were huge and spacious. The restaurant was great and their tomato bisque and pomegranate mojito were out of this world I would highly recommend. Parking was easy and secure. Easy walking distance to downtown. The only thing I wished it had was a minifridge and safe which I think they have down in the lobby..Great place to stay February 23, 2013
Rated 3.0 out of 5.0 by Great staff and restaurant but very noisy. We stay at this hotel at the end of most every month and though contemporary design isn't my favorite style it is well appointed. I tried the penthouse suite this time and though it is nicely furnished and designed, the wool rug shed so many fibers the floors were covered with it and it got on our clothes if they touched the floor and looked like our pants had cat hairs on them. The adjoining room had about a 2" space under the door so we heard everything they said and every footstep. In the hallway there were partiers who did not quiet at 11pm when asked which happened the last time we stayed there as well and it is on the highway so there is that noise even on the top floor and we got little sleep. It is the closest hotel to the downtown area and convenient to the highways and because of that we may stay again and they are a pet friendly hotel and the food is great and staff very friendly. I won't spend the money on the penthouse room again if I do stay and ask for a room not next to the ice machine, everyone uses it!! February 20, 2013
Rated 4.0 out of 5.0 beautiful room nicest indigo i've stayed in, and jamie the concierge is wonderful! February 18, 2013
Rated 1.0 out of 5.0 by Scratchy sheets, thin walls, bad parking and annoying policies The Hotel Indigo was recommended and it does have a nice location close to downtown but we did not enjoy our stay. We spent 45 minutes looking for parking because their lot was full, their overflow lot was full and they gave wrong directions to the overflow, overflow lot. After all that we asked for a late checkout (on a Sunday) and were told we had to sign up for a Priority Club to hour. The room was nicely decorated but the sheets were scratchy, we could hear the people in the next room talking through the bathroom walls and the room with view that we payed for- it was a view of the AT&T parking lot. Not so much. February 17, 2013
Rated 5.0 out of 5.0 by Fabulous stay! My wife and I had a fabulous stay - highly recommend this property if you are visiting Asheville. Great service, room ameneties are spot-on and the staff is very helpful. We will certainly stay again! February 16, 2013
Rated 5.0 out of 5.0 by Magical weekend We were in one of the penthouse suites for super bowl weekend visiting with our son from Furman U and the room was incredibly clean and spacious. You guys ordered up some snow, no onc complained when we brought up our toaster oven to make nachos and we sat back in our toasty room with floor to ceiling windows and an incredible shower and had a magical weekend! February 9, 2013
Rated 5.0 out of 5.0 by Fantastic design and wonderful service We stayed at Hotel Indigo the first night we were in town for our wedding. They even upgraded us to a suite because we were getting married! The design all throughout the hotel was fantastic, definitely refreshing and welcoming! Love the colors in the hallway, the light fixtures, and material selection! February 4, 2013
Rated 4.0 out of 5.0 by Almost a perfect stay... Overall, our one night stay was great. Received a call a few days before we arrived to see if we needed anything. Bellhop was friendly as was deck staff upon check-in. Room had some nice appointments including the shampoo. White glove test proved it hadn't been dusted thoroughly but overall it was "hotel" clean. The next morning however, the cleaning person chose to ignore the "do not disturb" sign on our door and just came right in. It was a couple of hours before check-out time and we certainly didn't appreciate it. There was no apology or follow-up from the person whom made the mistake. February 3, 2013
Rated 5.0 out of 5.0 by wonderful stay We had an amazing stay at the hotel indigo. Staff was very friendly. The rooms were very roomy and clean and we loved the contemporary design of the room. We had great views of downtown and the mountains! Also very convenient and in walking distance to everything in the downtown area! February 2, 2013
Rated 4.0 out of 5.0 by We enjoyed our stay My wife and I spent two nights over MLK weekend 2013. We had a very nice weekend. We found the rooms to be spacious and functional, like a Volvo. We were on the fourth floor facing the mountains. This also means that we were facing the freeway. There was a little traffic noise, but not enough to disturb our sleep. We had breakfast in the lobby both mornings. The food exceeded our expectations. There was music in the bar both nights. We didn't stay because we had other plans, but there seemed to be a friendly crowd of hotel guests enjoying themselves. The hotel is located right downtown with covered parking. We parked our car and walked everywhere. The staff were all kind and helpful. We will stay at the Indigo again. Next time we'll try the city view. January 27, 2013
Rated 4.0 out of 5.0 by Friendly, Convieniant, Noisey, Not Enough Parking Loved our room, but you better be on the top floor because the interstate noise is loud Friendly Staff Parking is at a premium Food was adequate January 26, 2013
Rated 5.0 out of 5.0 by Asheville Weekend We had a great stay at the hotel recently. The staff was great, rooms were clean and the location is the best. Additionally, the restaurant suggestions were great as well. January 22, 2013
Rated 5.0 out of 5.0 by Weekend in Asheville Everything was clean and colorful, as expected. Staff was friendly and helpful. We decided to stay a second night and would have reused our towels, but we were given new ones. That was the only con. Walking distance to almost everywhere we wanted to go. It was a great weekend :) January 19, 2013
Rated 5.0 out of 5.0 by clean and comfortable my Husband and I stayed for a weekend getaway..the hotel was very clean, the decor beautiful and the staff friendly..we will come back again and recommend to friends... January 18, 2013
Rated 1.0 out of 5.0 by Great setting, Great service We loved the penthouse suite. It was very cozy and reasonably priced for an indulgent winter getaway. Enjoyed the balcony and the fireplace. Rooms were nicely furnished and decorated. Floor to ceiling windows were great day and night. And to top it off, everyone was exceptionally helpful from the front desk staff to housekeeping. Will definitely be back. January 17, 2013
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