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Rated 4.5 out of 5 by 458 reviewers.
Rated 4.0 out of 5.0 by Beautiful hotel, great area Overall our stay at the Indigo was great. We all loved the design of the room with it's local furnishings and the wood floor is a wonderful idea. The staff were friendly and you just can't beat the location and views. There are only two thing stopping me from giving the hotel top marks. Number one, the beds are too hard and uncomfortable. Number two, there just wasn't enough staff in the bar/food area. One person is not enough to serve a bar, restaurant and coffee shop area. The employee ended up running around like a headless chicken and it took forever to get a drink or food. July 18, 2012
Rated 4.0 out of 5.0 by great place to be where the action is recommend staying downtown so your close to all the great shops, restaiuants and bars. the decor is reallly bright and contemporary. The rooms are beautiful, especially the walk in shower. with great smelling amenities. I felt the lighting in the bathroom was flattering. staff is very helpful, especially the concierge. she can set you up with anything you want to do, and provide maps if needed. preferred the female bartender to the male. He made a mistake with my drink but didnot "give" me the mistake the way most bar tenders would. They didn't have enough of "my vodka when the gal was tending, but she opted to give me the weaker drink before making a regular one with a different brand. breakfast food and drinks were pretty high, but you kinda expect this at a high end hotel. Did not have lunch or dinner there. July 15, 2012
Rated 4.0 out of 5.0 by Room and staff info The staff was exceptional. Very accomadating and helpful. The rooms are small but very nice except you can hear some noise from adjoining rooms and hallway. Overall experience was great. We'd stay there again for sure. Very close to all downtown activities. July 15, 2012
Rated 5.0 out of 5.0 by great service. great hotel. very clean. within walking distance to down town. will revisit. July 12, 2012
Rated 5.0 out of 5.0 by Spacious room, Wonderful Staff The room was spacious with a great design. We arrived several hours before check-in and our room was ready for us. The staff was gracious and friendly. It was an easy walk to town and a short drive to the Biltmore. After spending the day touring around we came back to a well made up room. Great place to stay!! July 10, 2012
Rated 4.0 out of 5.0 by Great experience in Asheville Good location for us to walk rather than drive downtown. Parking got crowded, but that seemed to be the only dilemma. July 10, 2012
Rated 5.0 out of 5.0 by Great base for Asheville & surroundings Wife and I spent a three day weekend in Asheville and couldn't have been happier with the Indigo. A quick phone call with Jamie at the concierge resulted in a great list of fun things to do and places to eat. Breakfast was surprisingly wonderful with healthy choices as well as fresh twists on old standards. Rooms were clean and fairly large with the option of being 'green' by choosing to have towells and sheets reused during your stay. Front desk was always attentive and even provided courtesy umbrellas for our walk into town on an evening that looked like rain. Location is excellent with a 2 minute walk to the edge of the downtown district. Quick access to the highway made trips to the mountains easy as well. Only drawback was lack of a pool which we could have used on the102F degree days! Thanks for a great stay, Indigo July 9, 2012
Rated 5.0 out of 5.0 by Creative and energizing Had a fabulous time. Unlike any hotel we've ever stayed in. Inspiring, fresh design -- beautiful hard wood floors, brightly colored fabrics, and earthy, spa-like bathroom tile. Super comfortable bed. Great views of the mountains. Breakfast was simple and delicious, and we hear that dinner options are full of creativity. Highly recommend it! July 9, 2012
Rated 3.0 out of 5.0 by House Keeping I thought Indigo was a refreshing property with excellent service, except for house keeping. We were gone all day and we returned without our room being serviced, I also thought the rooms were too small with the a/c right by the bed. July 8, 2012
Rated 5.0 out of 5.0 by great location, service, and atmosphere We had spent part of our honeymoon here and loved it! The style was modern, the bathroom was impressive, the room service was excellent, the customer service rocked, and the food at 151 north was top notch in the hotel! The view from the room of the appalachians at night was also breath-taking. Convenient location made for easy walks through downtown as well. We highly recommend this hotel for any visit to asheville. We will definitely be back soon! July 7, 2012
Rated 5.0 out of 5.0 by A pleasant place to stay My family and I had a very pleasant experience while staying in Asheville for a few days for both business and pleasure. The hotel seemed very clean and tidy with friendly, polite and helpful staff and front desk. It was close (walking distance) to downtown and historic district. I loved it that the room had hardwood floor. I'm always very skeptical about the carpets in hotels - even the best of them have this distinct old carpet odor. The bathroom was very spacious and had all the necessary items. It had shower (not bathtub) with clear glass door and again I loved that feature. I’m not too crazy about shower curtains. The only negative thing that I found about this hotel was that it is located right off of the highway and our room was facing the highway and during the night we could hear the highway traffic - during the day we wouldn't hear it much but at night time it was significant even with seemingly lower traffic. The view was marvelous though. Next time I'll ask for a room on an opposite side of the highway. We travel quite often and have stayed at different hotels, Indigo was definitely a very nice one. July 5, 2012
Rated 5.0 out of 5.0 by Weekend Getaway This hotel was the perfect property to spend a romantic weekend away this past weekend. The service was exceptional, the property was modern and bright, and the location provided great convenience to everything that Downtown Asheville has to offer. The design is beautiful and while the rooms certainly have a fresh, modern feel the light in the morning was perfect and provided a sanctuary you did not want to leave. We also enjoyed the late night bakery selections (which apparently are all made in house!) after soaking up the various live music venues around town. The staff are very knowledgeable and reflect the local scene with seemingly endless recommendations from where to find the best flea market in town (Lexington Park Antiques), to breakfast croissants that will leave you wanting more (West Asheviile - Sunny Point Cafe). Overall a fantastic experience - we will be back soon! July 2, 2012
Rated 1.0 out of 5.0 by Fire alarm was going off throughout the early morning The whole building's fire alarm was going off all morning and when we contacted the front desk their only response was "uhhh, like, it's been doing this the past few days". Terrible experience. Not at all worth the money. Stay somewhere else where trained hotel staff are employed instead of a lot of young burnouts. A good example of this was waiting for an elevator only to have two employees push forward so they could load their bicycles into it. This should have been a sign. June 28, 2012
Rated 4.0 out of 5.0 by Perfectly Located We were very pleased to be so closely located to the downtown area. The in-house restaurant/bar staff was very helpful with all things Asheville and the food and drinks were better than expected. We also ventured to walking-distance restaurants for quality Thai and Italian. We kind of missed not having a pool or hot tub after each day of sightseeing, but the high floor room had nice mountain views and very good temperature control (RM900). On two days of our four night stay, our room was not serviced by the time we returned in late afternoon, but the explanation was that stay-overs are done last when the house is full. Makes sense if you are not staffed for that. A nice plus is the spring water dispensers on (I think) each floor, with a carafe in the room - much better than the annoying $5 liter bottle in many hotel rooms. We would definitely stay at the Indigo again. June 25, 2012
Rated 5.0 out of 5.0 by Awesome boutique hotel This hotel is right in the downtown area - walking distance to restaurants including a wonderful wine bar. The hotel rooms are different colors, with lovely laminate flooring - high quality so it resembles wood. The rooms are very spacious - larger or certainly better designed than standard rooms in your typical hotel. The bathroom was incredible - awesome shower that was huge and walk-in. The countertops are spacious. A nice k-cup coffee maker by Keurig. All for the price of a local hotel that would otherwise be boring, ugly, and not new. Highly recommend this hotel. June 24, 2012
Rated 4.0 out of 5.0 by NA none to leave at this time, but thanks for asking. June 23, 2012
Rated 4.0 out of 5.0 by Happy visitor I have been to Asheville twice in 2012, and stayed here both times . The staff is friendly and the accomodations are clean with vibrant colors. It's within walking distant to several wonderful culinary delights. The staff is very helpful with giving suggestions. June 23, 2012
Rated 5.0 out of 5.0 by Trendy, Clean, and Unique My husband and I loved our stay at Hotel Indigo. We requested a room with a mountain view and it was spectacular - it was a corner room, too so we had a view on both sides! The room was clean and very comfortable. I particularly liked the "wood" floors. What a great idea because it is an easy way to keep the room clean - carpets are dirt/germ/dust traps. It made the room look spacious, too. We stayed at Hotel Indigo - Asheville. PERFECT location! Practically around the corner from all the downtown restaurants and shops. It was also in a safe location and we didn't concern ourselves with safety when walking to and from the hotel. Overall, I would highly recommend this hotel :) June 20, 2012
Rated 4.0 out of 5.0 by Hard bed and very noisy location. Extremely noisy location next to interstate highway and a very forgettable hard bed ruined an otherwise enjoyable stay in nicely decorated facility extremely convenient to downtown Asheville dining and amenities. Free parking garage a plus. Friendly staff and very clean hotel. Marginal value for the price. June 20, 2012
Rated 5.0 out of 5.0 by Great location for highway access and city walks Attractive, well located and hospitable. Loved our hotel from the moment we booked. Staff was informative and cordial from first contact. Easily accessible from HWY 240 at edge of city. Walked to everything within 10 minutes (walking!) Charming hotel with modern design and great service. Rare find in services offered and eagerness to help! Left another hotel twice the price with half the service. Convenient to all city restaurants, shops and activities. Spacious room with great views and quiet, despite access to highway. Would return without hesitation! Bravo!! June 19, 2012
Rated 5.0 out of 5.0 by Impressive My husband and I were on our "babymoon" and talking to the front desk ladies about places to eat and visit in Asheville and while we were up stairs in our room, we found it so funky yet cozy that we stayed in for the night! Then the Hotel Indigo Staff sent up a lovely 'congratulations on the baby' gift including local beer (non alch for me!), Asheville information and best of all, two delicious heart shaped brownies with fresh fruit! We were so inpressed with their thoughtfulness! The hotel was very clean and I was also impressed with the Aveda products in the bath. We were so impressed with this hotel we stayed at the Hotel Indigo in Nashville a few days later! June 18, 2012
Rated 5.0 out of 5.0 by Staff so helpful and kind! Upon our arrival with our Westie, he became quite ill. The staff quickly found us a good vet. Our dog received excellent care at the vet, and upon our return to the hotel, the staff welcomed him back with a new squeaky toy (which is his favorite). The next day, when we returned to the room, they had gone to Three Dog Bakery (also recommended) and purchased him a treat with his name on it, a new ball plus a "get well soon" card signed by the staff. We couldn't believe how caring and kind everyone was during our stay. The food in the cafe is also quite delicious. We have told everyone about our stay. The hotel is perfectly situated with easy walking access to the town and yet also close to the interstate..if you're going to Asheville, this is the place to stay! June 14, 2012
Rated 5.0 out of 5.0 by Nice Location and atmosphere excellent. Good food. Great views. June 11, 2012
Rated 5.0 out of 5.0 by Unique Hotel in a Unique City We love visiting Asheville, and there are very few hotels that offer the ability to walk to the AMAZING restaurants/bars...that Asheville offers! Hotel Indigo was convenient, and the one time pet fee was very reasonable. We stayed for the few nights after our wedding, and we had a room with a VIEW! We had a corner room, so we could see the mountains where we had just gotten married! June 8, 2012
Rated 5.0 out of 5.0 by Weekend Getaway!!! This is the perfect place to take your significant other for a weekend of dining, sight seeing, and romance. June 8, 2012
Rated 5.0 out of 5.0 by Hotel Indigo - Ashville NC I wasn't familar with this brand when I logged on line to make my reservations but found it to be the closest property to where I needed to be. I loved the design of the hotel and room. I love the new trend to replace carpet with hardwoods so this was a big plus for me in this room. When I find another Indigo Property or when staying againn in Asheville, this will be my place to rest and regroup. June 8, 2012
Rated 5.0 out of 5.0 by Fabulous staff, great room My stay earlier this year was my first stay at the Hotel Indigo, but it won't be my last. It's hip, it's funky, it's luxurious without being snooty – and I just loved the staff. They were all so friendly and helpful, I was amazed. Just sitting at the little bar enjoying a beer and I happened to wonder out loud if my fave brewery (the Wedge) was brewing my fave beer (Gollum). Next thing I knew, the concierge had called to find out for me. Not sure if our room was indicative of all the rooms since it was a handicapped room, but it was large, comfortable and quiet. Loved the huge walk-in shower! The location was perfect, too. Anywhere we wanted to go downtown was an easy walk. Really enjoyed my stay. June 7, 2012
Rated 5.0 out of 5.0 by It's easy being green Great location. Staff remembers you when you are a repeat customer. Easy parking. Great breakfast and bar scene. Very comfortable beds and free wifi. All green construction and furnishings. Very well done all the way around. June 7, 2012
Rated 5.0 out of 5.0 by Great Location Trendy feel in a great location. Walking distance to all downtown locations. Front desk was more than helpful about places to go and things to do. Nice Boutique style hotel. Plus they allow dogs, which is a big plus since Asheville is a dog friendly town. Had a great viw of downtown, mountains and Grove Park Inn. Recommend higher floors. June 6, 2012
Rated 5.0 out of 5.0 by The best Asheville has to offer! Great downtown hotel! The employees at this hotel are amazing. They are polite and willing to help from management to housekeeping you can tell they all love what they do. I love the love art throughout the hotel. You can walk to any restaurant downtown or drive just a few minutes and to get to the Biltmore House. I noticed last time I was there that they are adding Suites! I cant wait to check those out. I had a corner room and had amazing views. I loved the hardwood floors and the bathrooms are spa like! Very big and spacious unlike any in Asheville. June 6, 2012
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