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Rated 4.5 out of 5 by 577 reviewers.
Rated 2.0 out of 5.0 by Below average I always try to stay at the best place I can find. I found the Hotel Indigo to be below average. September 16, 2014
Rated 4.0 out of 5.0 by Travelling through First time at Indigo. Refreshing. Great location. Stayed one nite on way to Atlanta. Sleep could have been better if air handler unit had not been blowing on bed all nite. Love room décor but I'm a carpet guy and don't like stepping on wood floor with bare feet. A pet friendly hotel. May come back next time with our two small dogs. September 15, 2014
Rated 5.0 out of 5.0 by Great Customer Service Everytime Excellent hotel with exceptional customer service. It's never a disappointing stay. September 15, 2014
Rated 5.0 out of 5.0 by We had a great time! Overall, we were very pleased with our stay. The room was very nice and we enjoyed the view from our room. the bed is not the most comfortable but it was OK. We had a great breakfast in the restaurant and the service was fantastic. Very friendly and helpful staff. The location is great if you are wanting to walk to places or easy to get in and out of if you are driving. We would definitely stay there again if visiting Asheville. September 12, 2014
Rated 5.0 out of 5.0 The Package For comfort and a feeling of 'Glad you are here' the Hotel Indigo covers it all. From the great downtown location that is just around the corner enough to keep you out of the bussle of town but right in the middle of the most wonderful shops and eateries. You never have to drive a car to get anything you want. We arrived and checked in ... leaving everything to the valet to get our bags in the room and part the car. We didnt' even go to the room but went downtown first. When we did arrive to the room we found it so delightfully open and airy and the views were spectacular. At check out we went to breakfast and they did all the getting of our luggage fromt he room and putting it in our car and our car was there ready for us when we were ready to leave. Thank you Aaron and Dan for making us feel like we were your only job for the day. Hotel Indigo... I love your name and I love your 'swag'. September 12, 2014
Rated 5.0 out of 5.0 by Modern hotel, great location. I recently enjoyed a Saturday night at the Indigo. Although I felt the rate was a bit steep and the view I paid for was not initially provided, the hotel staff could not have been more helpful. We were immediately moved to a room with a beautiful view and we enjoyed a spectacular dining experience within walking distance. And just because I mentioned it was my wife's birthday at check-in, we received balloons and a bottle of wine in our room.This hotel is very modern but fits well in the neighborhood. And it positions you perfectly to enjoy Asheville on foot. Hard to beat. September 10, 2014
Rated 5.0 out of 5.0 by Great hotel, great location Would recommend to anyone that wants to see all of downtown. Not a bad walk at all, very convenient to everything. Beds were pretty comfy, Aveda products and nice decor. Only drawback is if you stay on mountain/highway side, you do get some road noise. We had the air turned on and it effectively blocked any noise for us so not an issue. Just mentioning in case you are a super light sleeper, in which case, you may have a hard time in any hotel. We actually stayed in room 710, which is handicap accessible and very spacious. Great views, but right next to stairs. I worried about this, but as it turns out, we were not bothered by that and the door to the stairs closes very quietly so no banging around all night long. Had a great time in Asheville and we loved the convenience of this hotel. September 9, 2014
Rated 5.0 out of 5.0 Great local food Very contemporary setting with good walkable access to downtown but still right next to highway(noise not an issue) September 8, 2014
Rated 4.0 out of 5.0 by Heating and cooling system No way to turn off A/C had cold air blowing at high speed all night. Solved the problem by stacking pillows and blankets on top of unit. Staff offered to change room but since we had already unpacked felt that putting up with the pillows and blankets we had solved the problem. Staff was always friendly and helpfull. September 7, 2014
Rated 5.0 out of 5.0 by Trendy spot Hotel was very clean and trendy, staff were extremely attentive and accommodating. The area is very nice and safe, it was very easy to explore Asheville. The shower was amazing! Very roomy and refreshing. September 6, 2014
Rated 2.0 out of 5.0 by Consider Other Options There really is nothing special about this hotel. It certainly does not meet the standard expected for this level and price of a hotel. It is a fairly decent hotel ... its just not even close to the top tier hotels in Asheville that I expected for the price and rating. The level of quality just wasn't there. Also - beware, on the highway side, the walls and windows lack adequate insulation and as a result there is lots of traffic noise on the mid-level floors. If that doesn't bother you, then you will be just fine. However, emergency vehicles did wake my wife up on one occasion in the middle of the night. September 2, 2014
Rated 5.0 out of 5.0 by Great Experience! Hotel Indigo was very welcoming to our dog with a treat at check in. There were Hors d'oeuvres at the front desk which were delicious. The restaurant food was excellent and prices were quite affordable. Rooms were comfortable, bed and pillows were very nice. The hotel was walking distance to downtown. Very pleasant experience. August 30, 2014
Rated 5.0 out of 5.0 by VERY PET FRIENDLY!!! This was the very first time I have taken my dog to stay over at a hotel and there could not have been a better hotel to do it. They were extremely welcoming to my dog...and me. The staff gave my dog treats and even petted her. If you are traveling with a pet in Asheville, this is the hotel to stay in. August 29, 2014
Rated 5.0 out of 5.0 by Weekend Stay We live in the Asheville area and chose Hotel Indigo for a "staycation" because of the great location. We would choose it again not only for the location but for the quality and outstanding service. August 29, 2014
Rated 5.0 out of 5.0 by Great room, great service Always a pleasure to stay here. Terrific rooms, view of downtown, and so close to walk to downtown shops and restaurants. The concierge called ahead of our visit to see if we needed anything. She did a great job matching us to a restaurant that suited out taste and made the reservation for us. Always a pleasure to stay at this hotel. August 28, 2014
Rated 3.0 out of 5.0 by Convenient location/Could be better Hotel Indigo Asheville has a great location. We were able to easily walk to the downtown area and then also in the other direction down Montford St. The staff was very pleasant and helpful. We arrived several hours early and our room was ready which was wonderful. Rooms could use a safe. We were in Asheville for a wedding and I had valuable jewelry with me. There is also no mini fridge in the room and we called to see if one could be brought up but they have none. The furniture was scuffed. Maids were really sweet but never got to our room until after 2:00 so we would get back from our shopping, lunch, etc., and the room would not be cleaned yet. Weekend rates were overpriced for this hotel. August 28, 2014
Rated 5.0 out of 5.0 by Excellent view and great hospitality. I stayed the weekend of my birthday and I want to say everyone knew my birthday that I crossed paths with. The room was great on the penthouse floor and after I checked in someone even came to my room to ask if there was anything I needed and how was the room. Everyone was friendly and helpful, a example: I was standing outside looking at a map and the front desk person came outside to see if I needed directions. Truly a great experience that also led out into the town. As I took the trolley around town and walked the streets of Downtown Ashville I experienced that the service of hospitality in this town was greater than I had experienced in any other town. I enjoyed everything about my stay. I will definately stay again. August 26, 2014
Rated 5.0 out of 5.0 by Always a delightful experience It is always a pleasure to always return to the Indigo. Henry is one of the nicest gentleman in this service industry. August 26, 2014
Rated 5.0 out of 5.0 by Great service From check in to check out all personnel were focused on ensuring I had a good visit. We had a small group business meeting for 2 days. The meeting site was comfortable although there was a temporary issue about internet access. Great décor and professional service August 25, 2014
Rated 5.0 out of 5.0 by Great stay We had a wonderful time. We were able to get an early check in and a late check out and we traveled 5 hours which was nice. The valet was very helpful and we had great room service. August 25, 2014
Rated 5.0 out of 5.0 by Great time, Great view, Great service My wife and I stayed for four nights and everything was great. The staff was extremely helpful and provided us with several different choices from the best yoga studio, to the best burritos in town. We spent several days at the Indigo in New Orleans recently and had the same great service. We will definitely stay here in the future August 25, 2014
Rated 5.0 out of 5.0 by Great Service Only thing negative would be the closeness to Interstate August 25, 2014
Rated 5.0 out of 5.0 by Great place to stay! We have stayed here several times when visiting Asheville and really enjoy the location. The staff is super friendly and very accommodating. You can walk downtown easily and visit many sites. Rooms are very nice and clean. Really enjoyed staying at the Hotel Indigo! August 24, 2014
Rated 5.0 out of 5.0 by Sweet location, roomy digs Rooms are spacious and really swanky. The cafe downstairs serves very good food, and the staff are terrific. Convenient parking. And the walk to downtown is just a couple of minutes. Great experience. August 21, 2014
Rated 5.0 out of 5.0 by First Class Property The location in Asheville, right in the middle of town, can't be beat. The hotel is upscale, clean and everyone on the staff goes out of his or her way to make our stay perfect. This is probably our favorite IHG property! August 19, 2014
Rated 5.0 out of 5.0 by Great Place to Stay in Asheville The Indigo's location, ambiance, cleanliness and friendly staff are reason enough to stay, but the food, bar and great rooms will keep you there an extra night. August 19, 2014
Rated 5.0 out of 5.0 by Staff is Awesome The staff at Indigo is awesome. Everyone from the James and Carlos who greeted us upon arrival to Matt and Laura at the front desk. Definitely refreshing to have staff who really want to make you feel welcome. August 18, 2014
Rated 5.0 out of 5.0 by Great Hotel We had a wonderful stay. Within two blocks of great restaurants and downtown flair. Staff was friendly and always acknowledged us. We will definitely stay again. August 16, 2014
Rated 5.0 out of 5.0 by Great service, friendly staff Very comfortable hotel. Staff was very friendly and provided great service. August 14, 2014
Rated 5.0 out of 5.0 by Nice hotel and great location Beautiful hotel and right near everything downtown. The parking deck is tight and the exit is super steep if you have a low car. Overall though I have stayed here on two trips to Asheville and would stay again. August 13, 2014
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