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Rated 4.5 out of 5 by 544 reviewers.
Rated 5.0 out of 5.0 by Trendy Hotel in walking distance We booked this hotel for it's location. It is within walking distance of many places we wanted to eat/drink while in Asheville. We did not spend much time in the hotel, but when there, it was very pleasant. Expensive, but nice. The windows in our guest room allowed light in and a great view of the city and mountains. That was pretty fantastic. Breakfast included was nice. I had Lox and my friend had the breakfast combo. A pretty decent sized breakfast for the $12 voucher. Staff were MORE than weilling to help us find places to eat and see around town. Although we mainly came for The Biltmore Estate, we did walk around downtown quite a bit the two days we were there. We only stayed one night in the hotel. Parking is slightly a racket, the only reasonable way to park that we could see, was to valet. They did have a speedy service to have your car ready via text by the time you entered the lobby. Hotel Indigo is very trendy and fun and clean and new, but it is rather expensive. I would consider staying again if the price was right. June 4, 2014
Rated 5.0 out of 5.0 by Excellent hotel all round Attractive modern, clean hotel with friendly and professional staff. Would definitely recommend. June 4, 2014
Rated 5.0 out of 5.0 by Customer service I was very impressed with customer service at the front desk and the valets. In particular, Candice was very resourceful, helpful and friendly. Thank you for a wonderful stay and I highly recommend this hotel with its unique and originality. June 3, 2014
Rated 5.0 out of 5.0 very unique and in great location awesome location to locale shops and restaurants, hotel was a bit pricey, but this was for a special occasion and loved the dogs everywhere. June 2, 2014
Rated 5.0 out of 5.0 by great customer service Room was quite large with a beautiful view of the mountains. Nice touches at the front desk, like snacks and cold drinks. Very attentive service. Would definitely recommend. June 2, 2014
Rated 5.0 out of 5.0 by Hip modern decor Loved everything about this hotel! The rooms are so beautifully designed and the view was amazing! Walking distance to downtown and close drive to the River Arts District. Great breakfast - yummy oatmeal. The entire staff was so friendly and very efficient. I would definitely stay here again. June 2, 2014
Rated 4.0 out of 5.0 by Loved the room and the mountain view Had a wonderful time In Asheville. I love the rooms at the indigo. There is a valet waiting for us when we arrived / u pull up to the hotel, parking is a little odd, so I thought valet was complimentary aside from tip. They charge u 15$ when u check out, which was not explained, and when I called and asked my car to be brought up as checking out they didnt have it and had to wait. A little irritating as i could have retrieved my car myself quicker and not have been charged. The valet said hey would credit my valet charge but didnt. The little restaurant is pricey but convenient. I wanted strawberries and blueberries one day at breakfast and they didnt have any...very strange. Overall, its a super clean place. I love that the rooms have laminate floor, instead of gross carpet. June 2, 2014
Rated 5.0 out of 5.0 by Just wonderful Nothing more needed, just book it and don't worry. May 30, 2014
Rated 4.0 out of 5.0 by Wonderful stay in the mountains! The Hotel Indego was a great place to stay for two nights in Asheville NC. Convenient to all downtown shops and restaurants. The room was spectacular- big and open with wonderful views. Unfortunately the lobby was undergoing renovation so I never got to see the lobby. Staff was very helpful and friendly. May 23, 2014
Rated 5.0 out of 5.0 by Asheville staff are really over the top every time I visit Thanks to everyone! The two gals at the front desk were exceptional. They are really a plus and hopefully are rewarded well for their attentive and courteous attitude. My valet service was quick and my car was ready when I expected. The guy at the cafe was extremely nice. The room attendants were always smiling and nice. I really enjoy the Asheville Indigo. You have a great mix of folks there! May 22, 2014
Rated 3.0 out of 5.0 by Just OK The hotel is nice enough. It's clean and relatively comfortable. It's just at this price point I expect to be blown away, and that certainly wasn't the case. The furnishings are sparse and remind me of what you'd find at Ikea. The lobby feels like a nice cafeteria. The bed was hard and uncomfortable and the tv was very small. There was also one of those old style heating/cooling units you find in cheaper hotels. Don't expect much of a view. Unless you're on a high floor you'll be staring at concrete. There are so many nicer hotels in Asheville at this price point that I don't feel the need to ever stay here again. May 22, 2014
Rated 4.0 out of 5.0 by Good... not great I've stayed in several boutique hotels throughout the US. This was probably the most disappointing. Hotel Indigo has a great look and a great concept, but it just falls flat... from ambivalent front desk to intrusive housekeeping, it just wasn't a great experience. May 20, 2014
Rated 5.0 out of 5.0 by Good Times in Asheville Had a "Great" time staying the "Indigo". The location was fabulous, 2 blocks from downtown. I could see the Grove Arcade entrance from my room. Quick walk to restraunts, shops, and all kinds of sites. Have recommended this hotel to friends and family May 20, 2014
Rated 4.0 out of 5.0 by Good for a One-night Stay Centrally located and ideal for exploring Asheville on foot. Also close to the main arterial routes. May 17, 2014
Rated 5.0 out of 5.0 by Great stay Have stayed here more than once and have had an excellent experience each time. Think their idea of adding messages on the floor during their lobby renovation is very cute. Only thing would like more of is an outdoor pation area with more cushioned seats. A deck and bar on the top would be awesome! They have seats and chairs outside but they are on the street side not the mountain side. But this would not stop me from coming back! May 14, 2014
Rated 5.0 out of 5.0 by Excellent We had a wonderful experience. The staff and hotel was excellent. Couldn't ask for anything better. May 14, 2014
Rated 5.0 out of 5.0 by Customer service was the best! Enjoyed the stay very much. I have already recommended it to a friend planning a trip to Asheville. The customer service was amazing! Thanks for a fun trip! May 13, 2014
Rated 5.0 out of 5.0 by GREAT HOTEL My daughter and I found this hotel via yelp and we were as impressed with it as they suggested on the yelp site. The hotel, the staff and the rooms did not disappoint. The restaurant and bar close at 9 pm but when we went down at 9:15 they were still willing to mix a drink - that was beyond and above and so appreciated. The place had a hip and friendly feeling and it was VERY convenient to a cool downtown area. Thanks for being so special! May 13, 2014
Rated 4.0 out of 5.0 by Nice room, good location We enjoyed our stay here for two nights in Asheville. Hotel Indigo is at the north edge of the downtown blocks, but it is an easy walk to wherever. The parking was easy and straight forward. The room is very nice. Love the solid floors as opposed to carpet in the room. Beds slept well. The lobby was undergoing renovation so can't speak to how it will look after, but it didn't appear particularly worn to me. I would definitely return! May 13, 2014
Rated 4.0 out of 5.0 by A bit noisy but the customer service was fantastic! Me and my wife and 2 small dogs stayed one night on the way to Florida. Expressway outside was kind of loud and kept my wife and doggies up. The people at front desk were awesome and gave us a free nights stay in a much quieter room! In a world where it seems customer service is usually super terrible we were sooo happy with the INDIGO ASHEVILLE! May 10, 2014
Rated 5.0 out of 5.0 by Exelent stay! The hotel was clean and the staff was friendly and very helpfull. Also the location of the hotel gives quick access too downtown. Wil definetly stay there again next time i am in Asheville! But the bar closed early and it was difficult to order a beer to the rom after closing time. May 10, 2014
Rated 5.0 out of 5.0 by What a view We stayed at hotel only one night and was upgraded because of our Ambassador Card. The suite we were given had floor to ceiling and wall to wall windows with three separate areas, all with views of Asheville and the surrounding mountains. Bathroom was large with soaking tub, shower and double sink all-with the most modern fixtures. Everything worked, beds comfortable, self parking and Internet free. Hotel one block to downtown Asheville's Shopping and eating area and was perfect to walk to for Restaurants and/or shopping. Night staff was wonderful checked us in showed us where parking was and gave us a bag of water and trail mix. The woman could not have been nicer. May 9, 2014
Rated 5.0 out of 5.0 by Extremely friendly for guests and pets. From valets, to check-in, and through housekeeping, I have never encountered a more pleasant staff or more enjoyable accommodations. The room-with-a-view surpassed all expectations, and the location was perfect for a "sisters weekend". Pet friendly is a gross understatement, and thanks to the Indigo staff, my dog is more spoiled than ever. I cannot wait to return next May. May 9, 2014
Rated 5.0 out of 5.0 by Great People and great beds and service Great Hotel very new and excellent service...the location is good and very clean rooms and great beds. May 4, 2014
Rated 5.0 out of 5.0 by Indigo Hotel Very nice stay with very friendly and helpful staff. Our room was very nice with a great view. May 4, 2014
Rated 3.0 out of 5.0 by Great Location All in all, a nice property. The cost is a bit more than other IHG properties in the area, but it's location is superb; literally 2 blocks from the Basilica. The central area where the restaurants are located are all within walking distance. My wife was disappointed that there was no bath, but the shower was roomy & the rooms decor was enjoyable. The rug, however, was stained in several spots, & there wasn't a mini-fridge or microwave. Finally, the customer service was great, & the front desk personnel were extremely friendly & helpful. IHG status was recognized both in response to an email as well as during check-in. If you wish to be in the center of town to enjoy the delicious food & drink of Asheville, this property is the one to utilize. April 23, 2014
Rated 5.0 out of 5.0 by Asheville week end escape My husband and I stayed to nights in the Indigo. It was fabulous! Staff was friendly and made us feel welcome! Great location!! Room was comfortable and beautiful! Would highly recommend staying here and we will definitely return! May bring our dog!!! April 23, 2014
Rated 5.0 out of 5.0 by Our Weekend in Asheville My wife and I enjoyed a most pleasant weekend in Asheville and again had a very good experience at the Indigo. The staff was most helpful and accomodating. April 23, 2014
Rated 5.0 out of 5.0 by Great hotel, great location We wanted to stay at a hotel that put us within walking distance of downtown Asheville. The Hotel Indigo fit the bill to a T. We loved the room's layout, the awesome glass-doored shower, and roomy sink top in the bathroom. The service from everyone in the hotel -- from the check-in desk staff to the bartenders -- was awesome. We'll be back. April 21, 2014
Rated 5.0 out of 5.0 by Solid Stay Spent a weekend at the Asheville Downtown Indigo. Very nice property with a great location for those looking to be close to downtown. The room was nicely appointed and the bar/restaurant presented a nice option. All in all we were very pleased with our stay. April 17, 2014
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