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Rated 4.5 out of 5 by 595 reviewers.
Rated 5.0 out of 5.0 Nice room The hardwood floor was a really nice change from the standard hotel carpet. In spite of the floor's dark color, the room was pleasantly bright and not the typical dreary hotel room. The open window was also nice. I am not sure how loud heating/cooling were as I did not use them--room was comfortable as it was. The bed was reasonably comfortable- a few too many pillows to put anywhere off the floor so I pushed them to one side of the king sized bed. Shower LARGE--plenty of room. Temperature controls good and easy to use. Soap/shampoo and room with a nice rosemary/mint fragrance, not overpowering or irritating like so many hotel soaps and fragrances. Room reasonably quiet. Decaf coffee packet in room a little old--probably not used much or changed out often. A small fridge would have been a nice addition. Would stay here again. Some good restaurants within walking distance. Breakfast is a problem if you do not want standard hotel fare and you need it before 7:30 am. December 18, 2014
Rated 4.0 out of 5.0 Beautiful hotel with great service I would give this lovely boutique hotel 5 stars across the board but for a chill coming off the outer wall of my room. The room otherwise was completely comfortable, but over by the outer wall there was a draft seemingly coming from the wall itself, so perhaps the insulation isn't up to snuff. (I visited in early December.) The hotel itself is just beautiful, and the staff were exceptional. The restaurant is tiny but the food was outstanding on my visit. I would definitely return and would recommend to others. December 17, 2014
Rated 5.0 out of 5.0 by hotel we stayed here for two nights and enjoyed it very much. December 16, 2014
Rated 3.0 out of 5.0 by Great service, but lacking I have stayed here a couple times for a business conference that takes place in this hotel. The rooms are modern, which I like, except for the large strange picture murals on the curved wall. The only way to get around that is the upgrading to the penthouse.....which is amazing. The hardwood floors are also something to get use to....bring socks or slippers. The location is good and the front desk folks are just the nicest people, but there is always something a little off every time. Once it was the bathroom was not cleaned well, another time the clock was set at the wrong time. The most annoying thing with going there for business is the internet. While working online, I have to log back into the wi-fi every 10 minutes. December 16, 2014
Rated 5.0 out of 5.0 by Fun Asheville Getaway The hotel was very conveniently located for walking downtown. The view was very nice from the fouth floor and the staff was incredibly friendly. In fact the staff was probably the most friendly and accomodating hotel staff I have ever encountered. December 15, 2014
Rated 5.0 out of 5.0 by Stress free stay The staff was great, very helpful and friendly. Room comfortable and quiet. December 15, 2014
Rated 5.0 out of 5.0 by Best staff in town! I live locally and stayed here when we had renovation work done. I stay in a lot of hotels and this one is exceptional: Very Professional , friendly, clean and comfortable. December 14, 2014
Rated 5.0 out of 5.0 by Great experience! The staff was very helpful from the time we arrived until we left. The room was very comfortable and the shower amazing. Very convenient to everything downtown. A gem for downtown Asheville! December 12, 2014
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