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  • 1 877 8 INDIGO
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: ASHEVILLE
  • Distance From Hotel: 1.0MI
  • Local time zone: GMT-04:00

Check In: 4:00 PM Check Out: 11:00 AM

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:5
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English

Pet Policy

Pet Policy

Nonrefundable pet fee of 50 per stay. Well behaved pets up to 80lbs allowed. Please contact hotel for further details.
Pet deposit amount  50.00  USD  per stay

What's Nearby

What's Nearby

Attraction:
Thomas Wolf Memorial
Distance From Hotel:0.0MI
Attraction:
Blue Ridge Parkway
Distance From Hotel:0.0MI
Attraction:
Grove Arcade and public market
Distance From Hotel:0.1MI
Attraction:
Asheville Symphony
Distance From Hotel:0.1MI

Parking

Parking

  • Number of parking spaces:106
  • Car Parking Available
  • Registration parking available upon check-in, available throughout your stay in the parking garage located beneath the hotel. Valet parking available onsite, fee charged. Self parking- complimentary.
  • Valet parking fee  ( 15.0 USD )

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2009
  • Total number of rooms:115
  • Total number of suites:16
  • Total number of rooms with only one bed:93
  • Total number of rooms with only double beds:22
  • Total number of non-smoking rooms:115
  • Total number of rooms for the physically challenged:5
  • Interior corridor
  • Total number of floors:13

Urban Soul of Asheville, NC Meets Hotel's Southern Charm

From the mist-topped mountain peaks to handcrafted art, retro-urban style and a cutting-edge music scene, Asheville is steadily gaining a reputation as one of the most vibrant small cities in the South. Savvy travelers who appreciate a passion for excellence and expect effortless service know that the Hotel Indigo® Asheville Downtown hotel is the one for them.

A North Carolina mountain vacation is a feast for
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Urban Soul of Asheville, NC Meets Hotel's Southern Charm

From the mist-topped mountain peaks to handcrafted art, retro-urban style and a cutting-edge music scene, Asheville is steadily gaining a reputation as one of the most vibrant small cities in the South. Savvy travelers who appreciate a passion for excellence and expect effortless service know that the Hotel Indigo® Asheville Downtown hotel is the one for them.

A North Carolina mountain vacation is a feast for the senses. From historic architecture crowned by the Biltmore Estate to funky and eclectic boutiques, downtown Asheville offers the hotel's guests an endless array of things to see and do. Head to the Blue Ridge Parkway for a day of beauty or indulge in a spa experience. Walk downtown to discover the perfect chocolate or a unique memento.

Business execs know that high-tech, government and medical offices are an easy commute in downtown Asheville. Our guests appreciate the convenience of reliable and free Wi-Fi access, a dedicated meeting room and a team who can help you get things done.

Natural beauty, urban style, and a European Sensibility combine to form a special retreat for you in Asheville. Sample the gourmet small plate menu at 151 Boutique Bar & Kitchen. Treat your pet to a vacation. Discover for yourself why we're considered the premier boutique-style hotel in Asheville!!

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Features
Valet Parking is now available at your favorite Hotel Indigo. For a small fee enjoy valet parking among the many upscale features of our beautiful downtown hotel.

If you value a passion for hospitality, contemporary style blended with the beauty of nature, a downtown location and the best views of Asheville, NC, then this hotel's rooms are the ones to choose.

Announcements
Hotel Indigo has recently unveiled 16 new penthouse suites with floor to ceiling glass windows offering breathtaking views of the Blue Ridge Mountains and downtown Asheville. Six suites feature
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Announcements
Hotel Indigo has recently unveiled 16 new penthouse suites with floor to ceiling glass windows offering breathtaking views of the Blue Ridge Mountains and downtown Asheville. Six suites feature terraces and fireplaces. All suites will be equipped with refrigerators and safes.
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Guest Reviews

Rated 4.4 out of 5 by 127 reviewers.
Rated 5.0 out of 5.0 by Outstanding Stay The property is located on historic Tunnel Road, downtown Asheville. The site and view are spectacular. The room was very clean and the rate is a value for the location and service. The check-in by staff was helpful in offering suggestions for dinner; yet we had dinner at the Inn on the balcony (very private) with an excellent waitress. Her suggestions on food and beverage were terrific after the manager's reception at no cost. This will be our go-to property when visiting Asheville. The Inn offers room service most of the day/evening. August 6, 2013
Rated 2.0 out of 5.0 by Fine for a night, but not more. Location relative to restaurants and shopping is fine, but I wouldn't stay there more than one night. The footprint of the property is curious---seen from a distance, but hard to find the entrance. Parking can be tough given that it is next to an Outback Steakhouse and the overflow tends to migrate to the hotel's parking lot, rather than the closed restaurant on the next property. Overall, the hotel is perfectly adequate but the squatters living in the abandoned motel next door, right next to the hotel's underground parking deck, is very disconcerting. We were lucky to be situated in a room overlooking the parkway. Had we been assigned a room overlooking the squalor next door, we wouldn't have stayed. Looking at mattresses and appliances lining the balcony of the "neighbors" is totally unappealing. August 3, 2013
Rated 5.0 out of 5.0 by Very impressive This was one of the nicest Holiday Inns I've stayed in in a long time. Appreciated a normal sized hotel refrigerator in the room. Some hotels are starting to eliminate them or equipped with a half-sized. Location good especially if you like to walk. Many walkers on the sidewalk through the nearby tunnel to downtown Asheville. Didn't eat in the restaurant, nor use any amenities, so can't comment on those. August 3, 2013
Rated 5.0 out of 5.0 by comfortable bed Stayed at numerous higher end hotels during our week in Asheville. All were nice, but mattress here was firm and had the best sleep of the week. August 1, 2013
Rated 5.0 out of 5.0 by June 28-29, 2013 Highly recommend this hotel. We were upgraded to a suite as a Priority Club Member immediately upon check-in. Room was great - clean and large with a view of the mountains. Great location - a few miles from downtown. Lots of restaurants right next to hotel. Walked across parking lot to Outback, walked across to Crackerbarrel for breakfast and ice cream at Dairy Queen! Did not eat at breakfast or bar so do not have a comment. Our suite had a sitting room, with Flat screen and fireplace and walk out balcony. King bed was great. Also, had a fridge, microwave, etc. and a safe. Would stay again and highly recommend! July 28, 2013
Rated 5.0 out of 5.0 by NIce Place Terry and Lisa at the front desk were just fantastic. Helping me with room, the town, places to eat and shop, etc. I did find parking spots to be scarce when I was there.... July 19, 2013
Rated 4.0 out of 5.0 by coffee? Everything was great, except the coffee in the room. A one cup pot, and the coffee tasted like swamp water. There is coffee down stairs in the lobby that is good. Please upgrade your coffee in the room, so I wont have to scare anyone with my morning look. Other wise we will be staying here again. July 14, 2013
Rated 5.0 out of 5.0 by Great front desk staff One of my favorite hotels.this is a great place to stay. Very friendly staff. July 13, 2013
Rated 5.0 out of 5.0 by very clean and comfortable the staff was very polite and informative. Enjoyed having a choice of pillows, soft or hard. Breakfast was great! Thank you. TJC July 11, 2013
Rated 4.0 out of 5.0 by Need a breakfast Hotel needs to have a free breakfast to compete with other Hotels in the same price range in that area. July 10, 2013
Rated 5.0 out of 5.0 by Excellet Time The room was awesome and the staff was very attentive. I don't get to Asheville often, but this is my go to place in Asheville now. July 6, 2013
Rated 5.0 out of 5.0 by Friendly Staff, Wonderful Room The staff at this location was great, the service was tremendous and the location was decent. It's behind the outback but it's close to downtown and lot's of good eats. July 3, 2013
Rated 1.0 out of 5.0 by Incredibly Rude Staff AVOID this location. The staff is rude and inconsiderate. After one night of no internet and inconsistent air conditioning, they lost my 2nd night's reservation and could only offer a solution of leaving all my bags on a rolling cart in the hopes that another room might be available. When this was not acceptable to me, I was told "if you do not like it, check out is at 11." I travel 3-4 nights per week for business. They just lost a very frequent customer. There are several other hotel options in Asheville, many of which have well trained staff who are, at minimum, polite. I will definitely choose to stay elsewhere in the future. June 19, 2013
Rated 5.0 out of 5.0 by Excellent staff and clean.> Great for families We stayed in the business suite - 2 kids and 2 adults. Great choice - separate bedrooms, comfy main room, easy access to downtown. Kids loved the pool. Room was light and airy - not great views, but we weren't expecting any. Will definitely stay again in the future. June 18, 2013
Rated 4.0 out of 5.0 by Great location in Asheville with a great staff This hotel was so convenient to downtown Asheville. Overall the hotel was great. I do feel the beds and bedding could be brought up to date, both seemed a little well worn. The staff went out of there way to be of service. June 17, 2013
Rated 5.0 out of 5.0 by Nice staff Only thing that I didn't care were the rough towels. June 10, 2013
Rated 5.0 out of 5.0 by Reunion setting Our recent gathering of five old Air Force buddies and spouses was a great success due in part to the great setting of your hotel, the helpful staff and, not to forget, the wonderful experience that is Asheville on a summer weekend! Wow, the restaurants, the "Drrummers Circle", your comfortable rooms at night and very nice breakfasts at moderate prices made it a weekend to remember. June 7, 2013
Rated 5.0 out of 5.0 by Very comfortable and convenient hotel This hotel was excellent for our pleasure needs on our recent stay is Asheville. The location is excellent, the hotel is very comfortable, and the staff was outstanding. June 6, 2013
Rated 5.0 out of 5.0 by Recent Stay Comfortable Everything was great except they don't have ice machines on each floor which would have been more convenient. We were able to check in a bit early which was nice. They could have used more chairs in the pool area. The pool was nicely warm inside even though it was chilly outside. June 1, 2013
Rated 5.0 out of 5.0 by A little rushed Seems like these days it's less and less of a privilege to be a returning customer. There was a time when HI treated all their priority club members with exceptional care - oh well. I really enjoyed this location, great access to downtown and one of the more reasonable rates available to downtown Asheville. Rooms were clean, beds were very comfy. Really, my only issues were lack of PC recognition at the front desk during check in and the hustle put on by the waiting staff in the dining area. These people in the dining area were so "efficient" I felt like they were trying to get rid of us before we sat down. Pushing in to collect plates and making sure that bill was under my nose was almost too obvious an attempt to get us to pay and leave. Regarding front desk staff, they were friendly enough - I think it is just a sign of the times where working at a hotel is "just a job" - there used to be a day when hoteliers took great pride in providing courteous service with a smile. The bad news is that seems to be at an end over the past few years, the real bad news is, it is the same story at any hotel these days. This is a good hotel, a bit aged, but in pretty decent condition and a great value for staying around the Asheville downtown area. May 28, 2013
Rated 5.0 out of 5.0 by Very Clean and Comfortable We were impressed with how clean and comfortable the room was. A bonus was the microwave and the mini-refrigerator! Overall a very nice stay. May 28, 2013
Rated 5.0 out of 5.0 by Good Accomodations We found this Holiday Inn to be a very nice facility. The beds were very comfortable. We did not eat their breakfast as it was a high extra charge per person. There is a McDonalds across the street which fit the need. Free coffee was appreciated and good. May 22, 2013
Rated 5.0 out of 5.0 by Relaxing Vacation My wife and I stopped here off of the Blue Ridge Parkway. It was clean and relaxing. Does not have a complimentary breakfast. May 20, 2013
Rated 5.0 out of 5.0 by Clean and Tidy Room more than adequate and comfortable Front staff very helpful and obliging would stay there again without a second thought. May 20, 2013
Rated 5.0 out of 5.0 by Friendly staff made to feel welcome The front desk staff very friendly and helpful room top class and very comfortable all restaurants required in walking distance, most enjoyable stay. May 13, 2013
Rated 4.0 out of 5.0 by excellent reception people and service Hard place to find--need better signage Hotel staff very personable. Room very comfortable Lots of services and rstaurants nearby May 13, 2013
Rated 4.0 out of 5.0 by Priority Club I think this is the first time since I joined Holiday Inn's Priority Club Membership that I haven't been treated as a special guest. I couldn't believe that it would ever bother me, but it did. This is why I became a member is the special feeling one gets checking in to your properties , , , , this visit I was just another off the street visitor. I will be back in the fall if not sooner and I am hoping to use some of my 60 thousand points for a get away, so I hope for a better feeling. May 13, 2013
Rated 4.0 out of 5.0 by Business Stay This HI is a very good, clean and quiet location. I've stayed here several times over the past two years. Room quality, staff and service is consistent and is what I expect from Holiday Inn. Good access to restaurants, downtown and a local shopping mall and theatre. Will stay here again for business or vacation.. May 12, 2013
Rated 4.0 out of 5.0 by Nice rooms/ so so food service Very nice rooms, good front desk attentiveness. I wish they had the option of feather pillows over the usual like some hotels. The food was a little disappointing and the wine choice was somewhat abysmal. Yes, I have a little higher standards being from calif. But Asheville has very good food and wine, but not this hotel May 11, 2013
Rated 5.0 out of 5.0 by I stay here whenever I come to Asheville I always try to book a room here when I'm in Asheville. As a Platinum Priority Club member they have always gotten me a room upgrade. I have found the staff at the front desk to be pleasant and helpful at all times- starting the day or ending. Many times at "Manager's Receptions" at other hotels you end up with some person who gets stuck serving beer to tired business people or vacationers. Last visit I had the pleasure of actually having a chat with one of the managers- Brandon. He represents the hotel so well!! The only negative I can find to the hotel is the available items on the food menu in the bar. It seems like the pride they take in everything else could translate into a bit more variety there. May 9, 2013
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Award winning architecture Scenery / Landscape from Suites Concierge team Concierge team Hotel lobby, to the left of entrance to hotel Front Desk area Front Desk Hotel Lobby Lounge Area Boutique Asheville Hotel Steps from the heart of downtown Asheville Hotel Entrance Waterfountain at night Entrance Entrance
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