Rated 4.2 out of 5 by 125
Rated 5.0 out of 5.0 by MaryLou1234 best hotel in Brevard - no icky chemicals got me sick
I noticed that they have started using unscented laundry detergent on the linens! Wow. The bad smell in the rooms is gone with this new change. We used to bring our own linens, so was refreshing this time to sleep on their linens and not be covered with that icky cheap scent from the over-advertised new laundry products. I felt great staying here, and the staff was the best. The breakfast is still very good. Very responsive management.
August 25, 2013
Rated 4.0 out of 5.0 by mwpool Very Good Stay, Bad Wi-Fi
Overall the hotel was very good. We stayed at this property for five nights. The room was large, very clean and everything functioned as it was suppose to. The complaint I have was with the Wi-Fi connection; it was very, very slow - actually it was to the point it was not worth using. I informed the front desk about it and the gentleman said he would reboot the router. If he did, it still did not help. The next day I informed the younger lady who was at the front desk about Wi-Fi connection; she said it was a third party company and there was nothing they could do. The situation never got any better.
Other than the Wi-Fi experience, this was an excellent place to stay.
August 19, 2013
Rated 5.0 out of 5.0 by Soll Will be back
Checked in for a few days to get son settled in at local college and wondered why I had not choosen this hotel sooner. Staff was friendly, very courteous but was really impressed by the cleanliness and upkeep of the room throughout our stay. Received a great price for a king suite and will be visiting again soon...
August 17, 2013
Rated 3.0 out of 5.0 by sharprlx barking dog!!!
Barking BIG dog next door at 9pm til????? We didn't even know dogs were allowed. Ready to go to sleep but couldn't . About two hours later it stopped, we assume the owners returned. NOT appreciated.
On the great side.....excellent LOCATION. ....close to waterfalls and hiking trails.
August 13, 2013
Rated 5.0 out of 5.0 by Peacause Helpful and well motivated staff.!!
Your staff member "Wendy" at the check-in desk was noteabely well-serving and helpful. I appreciate her, and I hope you do also. !!!:-).
August 5, 2013
Rated 5.0 out of 5.0 by mitsy mitsy
very clean all staff was great. breakfast excellent, coffee 24hr.i will return
August 3, 2013
Rated 5.0 out of 5.0 by Mtnhikers Great staff!!!
Every staff member was polite, helpful, & professional. Room clean and comfortable. Power went out for several hours without a lot of communication from staff (they probably told us all they knew each time we asked) and had to ask twice for flashlights. However, staff was incredibly friendly and accommodating so this was easy to overlook. Would definitely stay again!!!
August 1, 2013
Rated 5.0 out of 5.0 by Shavonawactor Clean and cozy
My stay was superior. Wendy the front desk representative was excellent. Her customer service was the best I have seen in a long time. She made our stay comfortable. I will recommend my family and friends. She deserves a job well done.
July 13, 2013
Rated 5.0 out of 5.0 by SquirrelLover It doesn't get any better!
We've come to the HIEX in Brevard for work and the White Squirrel Festival for more than six years in a row. I just don't know how it could get any better. The staff are incredibly friendly and go out of their way to accomodate our special needs. They welcome us back by name and ask after our pets every year! They go out of their way to make us feel welcome and appreciated and not once have we met with an unkind word or unhelpful person. This property is one of the best kept secrets in North Carolina and I'll be back every chance I get!
July 11, 2013
Rated 5.0 out of 5.0 by Gary11 Comfortable bed and great service
Great experience at this Holiday Inn Express. Would recommend it to anyone.
July 5, 2013
Rated 5.0 out of 5.0 by 1drk breakfast
I liked the pancake maker. The front staff accomodated my request for an upstairs room. Every thing was done to my satisfaction.
June 25, 2013
Rated 5.0 out of 5.0 by BradB Great Stay in western North Carolina
An outstanding stay! The room was great, service was perfect, and the food as good as ever. However, make sure you follow the rules at breakfast so that the Breakfast Stazi does not call you out on anything!
June 24, 2013
Rated 5.0 out of 5.0 by Dutch76 Great Staff
I stay at this motel while traveling on business. The entire experience is very good. The staff at this motel is very friendly and extremely helpful. They make this one of the best stops I make.
June 15, 2013
Rated 5.0 out of 5.0 by Campmom13 Comfortable room and great service
We have stayed here several times while dropping our child off for summer camp. The rooms are clean and well equiped. The front desk has exceptional service. We will continue frequenting this establishment.
June 14, 2013
Rated 5.0 out of 5.0 by ebe8528 great place
Incredibly nice and accomodating staff at this hotel. Unfortunately, everyone knows that so we have more difficulty getting reservations because they are nearly always booked. The only improvement I would do is to use unscented laundry detergent (like unscented All or anything besides Tide or Gain) on the sheets. Mentioned it to the staff. There is not much scent, but we noticed that icky synthetic scent on our clothing coming home. We are very thankful for this hotel because Brevard does not seem to have many decent accomodations. The breakfast ladies, and the food, are superb!
Really should not say more about how great the hotel and staff are, or I'll never be able to get reservations again!
May 2, 2013
Rated 5.0 out of 5.0 by darcydog Great Hotel
Great place to stay. Can not beat the service and the staff. Rooms are clean and comfortable and good breakfast.
April 27, 2013
Rated 1.0 out of 5.0 by Brevard2013 Holiday Inn Express Brevard
Everyone is very friendly and greets you with a smile! Breakfast is delicious! Only issue, my eyes are very red each morning. They told me it could be fumes from the new carpet? But, that was installed a year ago. Sooooo. Overall, would always book there!
April 11, 2013
Rated 5.0 out of 5.0 by amatthews Excellent service
My husband and I have stayed here multiple times when he travels for Army Reserve Drill. The rooms are very nice, always clean, and comfortable beds. The workers are always friendly. It is a great place to stay!
March 22, 2013
Rated 5.0 out of 5.0 by NChome Best choice in Brevard
Friendly, helpful staff. Clean, comfortable rooms/beds. Breakfast was a variety of choices, fresh and well-stocked. Stayed other places in Brevard but this is my favorite.
March 2, 2013
Rated 5.0 out of 5.0 by Zeee Quiet, convenient and good location.
The staff person at check in was great and provided a lot of information relative to the the area. Everything with the place was fine and no problems during my visit. I will definitely stay here again.
January 21, 2013
Rated 4.0 out of 5.0 by jan47 Comfortable bed
Bed and pillows were comfortable. While I was able to hook my kindle up to the wifi I wasn't able to connect my laptop. Didn't appreciate codes being changed during my stay. Greatly appreciated the free upgrade to a king suite. Thank you so much for that. Gave me a much more luxurious stay than I had anticipated.
January 2, 2013
Rated 5.0 out of 5.0 by Bruins Great Staff and Awesome Location
I stayed here for a night in August 2012. The hotel was quiet and the staff was very friendly. I asked the gentlemen at the front desk for directions to any trails and he walked me out to point me to a nearby trail so I can get some running in. I would definitely come back to this hotel if I'm ever in the area again.
January 1, 2013
Rated 5.0 out of 5.0 by Gardner4 Good location and beautiful scenery.
Greeted in friendly,courteous fashion. Room was spacious and clean. Staff was attentive and informitive. Just what is needed after a long drive.
December 21, 2012
Rated 5.0 out of 5.0 by Titleist2000 Friendly service and great stay.
After a great day driving through awsome scenery this gem was easy to find, close to good resterants, and shopping if needed. Quiet, comfortable, and good price. And as always, great breakfast while on the road.
December 5, 2012
Rated 5.0 out of 5.0 by TaraB93 Great location and overall experience
Our family of four has stayed at this Holiday Inn Express four times now, and it is our favorite place to stay in the area. Brevard, NC is a location we travel to twice a year, and the hotel is in a convenient location almost at the entrance of the Pisgah National Forest and a short drive to downtown. The rooms are immaculate and comfortable (we usually book a queen suite for the extra space), the breakfast has wonderful, healthy options, and the staff is extra helpful with directions and recommendations for local activities. The town of Brevard is such a gem, and this hotel is a great, economical place to stay when you venture over to enjoy Pisgah and this unique, beautiful NC locale. Priority Club Members also receive complimentary snacks upon check in!
November 5, 2012
Rated 1.0 out of 5.0 by Susie3501 Bedding
Love the idea of sandwiching coverlet between two sheets, but they are often so warm that they have to be kicked aside. Wish they were a little lighter weight - like a lightweight flannel sheet or blanket.
October 29, 2012
Rated 4.0 out of 5.0 by ProBiz White Squirrel Visitor
We came to see Brevard College and got caught up in the White Squirrel fun. The Hotel was very friendly to point out where to eat and see the unique white squirrels. I thought the room rate was a bit inflated as the hotel was simply a nice average HOLIDAY INN. But no complaints.
October 15, 2012