Rated 4.6 out of 5 by 663
Rated 5.0 out of 5.0 by Lionhead Super friendly staff
My wife and I spent 4 days there and were sad to leave. Everyone greeted you with a smile and asked if they could help with anything. The hotel is placed on the outside edge of the city ( Asheville ) which made it convenient to get to all of the local shops in walking distance or get directly on the highway. Everything was super clean all the time. We have already recommended it to some friends. Looking forward to going back.
February 28, 2015
Rated 2.0 out of 5.0 by SDJO Overall fair experience
My overall experience with the Hotel Indigo was fair. There were several issues with the hotel. When I tried to check in at 330, I was told, very rudely, that check in was not until 4. Meanwhile, 12 other guests checked in while I sat in the lobby a few feet away. I truly did not appreciate the attitude of the employee. We were encouraged to wait in the bar until 4p check in time; however, once we went to the bar, they were not yet set up to serve us. Once in the room, there was hair on the counter in the bathroom. Noise level while trying to sleep was horrid. Slamming doors, people talking and running down the hall made it hard to sleep. Otherwise, the hotel was nice and all other employees were polite and extremely helpful. One bad egg led to my unhappiness.
February 27, 2015
Rated 5.0 out of 5.0 by GSC61 Great room, fantasticstaff!
The wasn't just friendly, they were very professional. Everyone we came in contact with seemed sincerely interested in pleasing us. The room exceeded our expectations. I had a difficult time getting my wife to leave the room and explore downtown. We'll certainly recommend Hotel Indigo.
February 27, 2015