Rated 4.4 out of 5 by 61
Rated 3.0 out of 5.0 by Vitoto Nice room, good location
Our stay was spoiled by a horrible smell in our bathroom. the bathroom was cleaned After wie complained at the reception and the revolting smell disappeared. This should Not happen in a hotel of s category.
October 16, 2013
Rated 5.0 out of 5.0 Great Hotel Great Location
Hotel Indigo is delightfully appointed, staff very welcoming and helpful. Barcelona modern decor is unique and uplifting, Room was spacious, comfortably appointed and quiet. Large bathroom with jacuzzi tub and double sinks. The location was perfect for exploring Barcelona on foot or by public transportation.
October 12, 2013
Rated 5.0 out of 5.0 by Bbelaine Great hotel
Hotel located on a quiet yet convinient location. Comfortable room and great view of the street. Staff was friendly.
October 10, 2013
Rated 3.0 out of 5.0 by JAKE2307HOCKEY Nice hotel and very helpful staff
Despite being a very nice hotel and helpful staff, there are several concerns:
1) Our room was very warm at night and we were unable to sdjust the air conditioning. . We called down to the desk and they said that they turned it on. By the middle of the night we were roasting. The same thing happened the second night despite a second call and a explanation of the concern from the first night..
2)I have celiac and react severely to gluten. I metioned this to the front desk and they said that the kitchen needed advance notice and they could help me out, and they would inform the kitchen. I went for breakfast the next morning and there was nothing gluten free. I then said that I would be there for supper and could they help by then . When I went for supper there was nothing gluten free.
My wife had the breakfast buffet and the eggs were cold.
Overall my experience was not great
October 7, 2013
Rated 5.0 out of 5.0 by Ray200350 Great staff
We were greeted upon arrival by very friendly and efficient staff who were very helpful, on this and many other occasions.
The hotel is in excellent condition and the rooms very comfortable. We had a room at the front and had some noise from the street outside. This is to be expected due to the location, but was not an issue. Maybe rooms at the back would be better for light sleepers.
Excellent service in the bar and restaurant although on the night we dined there was limited choice. Plenty of alternatives within a ten minute walk.
Overall a great experience.
October 3, 2013
Rated 4.0 out of 5.0 by Mira1 Friendly hotel with a nice room
room very nice and clean, view on the pool!
Staff and service were very friendly and helpfull.
We enjoy the swimming pool and sunbeds on the terras.
September 30, 2013
Rated 4.0 out of 5.0 by RGOMES Designer & Great Food !
Loved the design of the hotel. The staff were very friendly and ready to help with whatever was needed. Breakfast was fantastic (quality of the food was great).
September 24, 2013
Rated 4.0 out of 5.0 by Hodgey Worth a visit
Room was small and comfortable well decorated and kept clean throughout stay
September 24, 2013
Rated 1.0 out of 5.0 by pm07cam So many mistakes ruined a good hotel - Not your usual Indigo experience
Room not ready on arrival
Only one small child’s water provided each day for two adults.
After telling the hotel staff my partner is allergic to pineapples, the staff continued to fill the fridge with pineapple juice rather than orange juice.
5 mornings out of our stay no coffee capsules for the coffee machine where provided, each morning I would have to call and then wait on an ill-tempered maid to correct the mistake.
2 mornings there was no sugar, when asked for it we were told by the maid that she had none left.
After two nights in a lower standard room we eventually got moved to the agreed room however are bags were sent to a different room which wasted about 4 hours of our holiday.
The light in the bathroom of the correct room was blown – after three days this was fixed only to blow again the next day – I gave up after then. The extractor fan in the same bathroom did not work for the duration which left our beach wear damp – this was not even attempted to be repaired; there was an obvious fault with the room and the electrics.
No access to an on-site gym as promised when I called from the UK before the trip to confirm. Told by reception they had arranged a local gym in the meantime and that it had a swimming pool – it was 10 minutes’ walk and did not have the pool promised.
The hotel terrace did have a pool, however it was far too small to be described as a swimming pool and whenever we wanted to use it there were bollards around it and a notice claiming it was under maintenance when there was nothing happening for hours – we didn’t get to use it once.
We were walked-in on twice by the cleaning maid whilst being intimate… The first time it happened twice, one maid 2 minutes after another whilst there was a sign on the door and us saying “no”.
Internet connectivity was sporadic at best and required to be signed into multiple time each day, not great.
We were not offered a complimentary drink on arrival or points.
We had one taxi arranged from the hotel reception and when getting into the cab realised we had been charged a booking fee and holding fee for the taxi that was more than the whole fare if we just went outside and hailed one – we were not told about this and when we asked the hotel staff they seemed to have no idea.
Finally as we left I asked for assistance to use the hotel computer to print our flight boarding passes and the member of staff was extremely slow in assisting us, leading us to be late for our flight, we only made our flight out of the goodwill of our airline allowing us to rush through the airport. A very stressful end to a holiday we could have had much cheaper and more pleasurable elsewhere.
We commented on it many times that the staff in the hotel all seemed very inexperienced and unhelpful with an obvious lack of direction. It is very different to the service we have enjoyed in Indego hotels in Berlin & London and our frequent stays the inter-continental London. Due to these previous good experiences we booked with Indego Barcelona in the hope of a similar standard but I think there is much work to be done and the hotel is not yet ready and up to the standard of its sister hotels however is charging a higher fee, I do hope that this hotel is improved and this help steer to correct these fundamental failures in communication, management and training.
Additional: No TV channels or Movie service via hotel TV, very basic.
September 24, 2013
Rated 4.0 out of 5.0 by Adam1982 Overal nice stay
I stayed about a week here. Reception was friendly and acomodating, property is new. Advertises a pool but it's very small. Not enough shade in the courtyard by the pool. Rooms were modern and nice. Great location. Only gripe was when I ordered breakfast and after an hour it didn't arrive. I called to check and the guy didn't understand that I already ordered. I had to get dressed and walk to reception, where I found my tray sitting there. I asked reception how long it had been there and he said about 10 minutes. I sipped the coffer and it was cold. The receptionist was aware enough to see the problem and immediately brought the tray to my room. Other than that, I have no complaints and would gladly stay again.
September 12, 2013
Rated 5.0 out of 5.0 by vabrant When good taste, efficiency and location come together
Very well located (near Plaza Catalunya) the décor sets you in a good mood the moment you step in.
Very qualified staff, friendly and efficient.
The restaurant (DOQ) was also a pleasant surprise.
Rooms are decorated with good taste, with photo murals inspired in the city of Barcelona.
An experience to be repeated for sure.
September 11, 2013
Rated 5.0 out of 5.0 by Jon1300 Great location, bed outstanding
Only regret was we only stayed one night, we will be back
September 10, 2013
Rated 1.0 out of 5.0 by John0613 Poor value
Charged 40 euros extra to check in for arriving early. Rude staff, fridge not working, no response from hotel. Overall poor value and much better other hotels to stay in Barcelona
September 9, 2013
Rated 4.0 out of 5.0 Great Location, Friendly Staff, Clean & Well-Maintained
We stayed at 3 IHG hotels during our 4week tour of Europe and all of them shared some common positive attributes.
1. great location
2. helpful and friendly staff
3. clean and well-maintained rooms and facilities
These were 3 of the most important criteria we looked out for and have to say we are happy with all our stays at the IHG hotels, including Hotel Indigo.
I would recommend IHG hotels as good value-for-money for accommodation in Berlin, Copenhagen and Barcelona.
The standard rooms we stayed at in Hotel Indigo however was too small for a couple with 2 luggages. Of course the deluxe room at a higher rate would have sufficed but it was not possible to discern from the pictures on the internet when we did our booking.
I hope the hotel will still look into solutions for couples to conveniently manage 2 full-sized luggages in their standard rooms. We found our own solution that worked but it was an improvisation of existing furniture in the room.
September 6, 2013
Rated 5.0 out of 5.0 by geordie171 HOTEL INDIGO
Required overnight stay at relatively short notice
booking taken very efficiently
arrived early and staff very helpful and informative and offered an upgrade
room excellent and air conditioning QUIET
2 slight niggles bathroom door handle came away in my hand and previous guests discarded container left at side of bedside table
apart from that excellent hotel close to the centre of Barcelona
would visit again and stop longer at this Hotel
September 3, 2013
Rated 5.0 out of 5.0 by Chris323 Fantastic long weekend break
We came to this particular hotel because my wife had spotted it on on the internet. It is a new hotel in an old but refurbished building with young, capable and enthusiastic staff. It's hard to imagine how much better the hotel experience could get but I'm sure the staff will come up with new, fresh and exciting ideas. The whole feel is one of "can do" rather than "sorry, we don't do that". As it turned out my wife's sister and her family had recently stayed in the same hotel just a few weeks before and had also recommended it.
I don't think there are any negatives to say about the hotel or the area in which it is situated. It suited us perfectly and was within comfortable walking distance of everything we wanted to see in the time we had available.The facilities within the hotel seem to be first rate, however, we really only used the upper and lower sun terraces but did so every afternoon after exhausting ourselves sightseeing. We can thoroughly endorse the excellent and friendly service of the staff in attending to our drinks needs and nothing seemed to be too much trouble.
We ate at the hotel on our last evening and highly recommend the restaurant staff, especially the chef whose menu choice and skill in the kitchen was very evident. We can both recommend that everybody who stays at the Indigo eats in the restaurant at least once, if not every night.
We are already planning our return visit(s).
Thank you very much to everybody at the Barcelona Indigo.
August 31, 2013
Rated 4.0 out of 5.0 by alamer ok in general
it was good in general, the location almost near to everything, the breakfast was really good, and the staff are so friendly, the room is ok, a little bit small, but they gave me a room with a terrace "as they said", but there were no terrace its just a small desk area beside the bedroom
August 25, 2013
Rated 4.0 out of 5.0 by Aliguy Oasis in the city
Stayed recently with my partner and children, very helpful staff and a lovely hotel. Room was good size and decor lovely although bathroom somewhat small.
Bar and restaurant area very nice and location very central, although not exactly Plaza Catalunya (closer to PlazaTetuan).
If travelling by car be warned that the hotel does not have it's own parking relying on a rather expensive parking over the road and no space for loading or unloading in front of the hotel.
That apart I would recommend the hotel for a city break and would happily return.
August 25, 2013
Rated 5.0 out of 5.0 by YuriyL Excelent location and great personal
We stayed here for 2 days on August,7. Personal was very friendly. Room was very comfortable and really fresh. All famous places and stores in a walking distance or not far from hotel by bus or subway. Definitely I'm going to be back at this hotel again.
August 16, 2013
Rated 5.0 out of 5.0 by SteveS70 Fantastic hotel all round
As a family, this hotel was perfect for us. The design of the hotel interior was very well done and the rooms very clean and comfortable. The exterior at the rear of the hotel, with the pool, was ideal for relaxing after days shopping and sight seeing and the front of the hotel was totally in keeping with the surrounding buildings.
The location was ideal for walking a short distance to a number of the tourist sights and the shops and was a 20 minute walk to the beach.
The food was very good and the staff throughout our 4 day stay were extremely helpful and couldn't do enough for you. I deliberately haven't named any specific staff because every single person I spoke to was pleasant and helpful so it would be unfair to highlight 2 or 3 names.
I would recommend this hotel to anyone.
August 14, 2013
Rated 5.0 out of 5.0 by Mattressman Great Hotel
Couldn't fault the hotel, staff or food.
Had a fantastic 4 nights here and the position of the hotel is ideal for sightseeing.
Will we go back again.....definitely....it's superb.
August 13, 2013
Rated 5.0 out of 5.0 by Brenne62 Very modern, nicely decorated room
My husband and I spent two nights in early August. We enjoyed our visit and found the staff very friendly and helpful. Loved the location! It is just a couple of blocks from the city center- walking distance to everything!
August 10, 2013
Rated 5.0 out of 5.0 by Meanderthal This hotel made our holiday!
Rather than booking a package holiday to Barcelona we decided to book flights and hotel separately to ensure that we got the hotel we wanted in the right part of town.
The pictures of the hotel, its location and the previous guest reviews attracted us so we booked into a standard room.
The hotel is only a short walk from the central square which the airport bus drops off at and in the perfect place to get pretty much anywhere in the city. Close enough to be easy to walk to the nightlife but far enough away to feel like you were in the suburbs.
From the moment we arrived the hotel staff (Marco and Oliver in particular) were fantastic. Nothing was too much trouble for them and as I am a Platinum IHG member they had upgraded us to the best room in the hotel free of charge.
The room was fantastic! Lovely theme/colours, extremely comfy bed, brilliant rain shower and a balcony overlooking the town.
Throughout our stay the staff at the hotel answered all of our questions about local sights, the best way to book tickets, where to eat, etc and agreed to let us have a 2pm check out.
This really is how customer service should be - we both felt like the staff really cared about our stay.
I honestly can't praise this hotel enough and urge you to stay here if you are going to Barcelona!
August 5, 2013
Rated 5.0 out of 5.0 by Libralori Great location and lovely staff!
We had a great time at your hotel! The staff, especially Andrea, were wonderful and so helpful and kind. Our room was very comfortable and spacious. We had dinner one night at the hotel restaurant and thought the food was very good. We will recommend this to our friends!
August 5, 2013
Rated 5.0 out of 5.0 by AussieTraveller68 Hotel Indigo Barcelona
We enjoy our stay of 3 nights. Meals were great sand food full of flavor the staff couldn't provide great service
August 4, 2013
Rated 5.0 out of 5.0 by Daniel01 Very good
Good hotel / Location
Would recommend to anyone !
August 4, 2013
Rated 5.0 out of 5.0 by CJ45 Summer holiday
Ideal location when visiting Barcelona with only a short walk to both the train & Metro station. It is also only a short walk to Las Ramblas. The hotel is very smart and unassuming from the outside but once inside we were greeted with a very warm welcome. Our room had a pool view which was excellent in the evening as the sun shone brightly into our room. The room was very spacious with everything you would expect from a 1st class hotel. The staff on reception & within the main bar area where always courteous and nothing was too much bother even though their English was better than my Spanish. I would definitely recommend this hotel if anyone was visiting Barcelona. Thank you for a pleasant stay.
July 28, 2013
Rated 5.0 out of 5.0 by nicolas75flyertalk Another great stay at Indigo Barcelona - Plaza Catalunya
This is my second stay at the hotel (see my review: "Finally the IHG hotel in central Barcelona we have been waited for a long time!")
Again very happy with my stay. I liked very much the pool area in summertime (small pool, but very pleasant and quiet).
Staff, location, restaurant and interior design are definitely the great assets of the hotel.
July 28, 2013
Rated 5.0 out of 5.0 My Experience at INDIGO Barcelona, Spain
This was the first time at INDIGO Barcelona - Plaza Catalunya, and it was excellent memorable.
Special thank for Mr. Marcus who was very helpful guy & was doing his work on a professional way.
I recommend this property & sure will be my first choice in the next visit.
July 20, 2013
Rated 4.0 out of 5.0 by JG58 a hidden gem!
unfortunately already discovered by groups and travel agents.
Staff is very young but competent and friendly.
Rooms are comfortable and big except bathroom.
July 20, 2013