Rated 4.0 out of 5 by 118
Rated 4.0 out of 5.0 by glditud OK Stay
The hotel is convenient and clean, staff are wonderful. I had pets, so stayed in a pet friendly room, which is right over the outside patio, where they had Karaoke until 1:00 am. Also, I have stayed in many pet-friendly hotels, and this is the first one where they did not have carpeting! I guess they think the pets will urinate in the room? it was rather odd and cold, and even strange for the dogs.
August 14, 2014
Rated 5.0 out of 5.0 by FrequestGuest Great place to stay!
Service is always friendly and I feel like I'm coming home every time I stay here. T
August 13, 2014
Rated 5.0 out of 5.0 by DemandingTraveler Never disappointed
As a frequent travler, I have an extensive awareness of hotel experiences. Hotel Indigo in Basking Ridge, NJ is a standout!
August 8, 2014
Rated 4.0 out of 5.0 by nj couple Very nice place
I had to stay in this area for a medical reason. we had a special rate so i dont know the regular price value but our rate was great.It was a very nice comfortable room. the staff was nice. I just have one complaint. You can hear way too much from the rooms next door! I assume they can hear you as well
August 3, 2014
Rated 5.0 out of 5.0 by AT&T Armando Amazing overall experience
I had such a great time! Overall excellent stay and overall accommodations. The fist stay was amazing and theist impressive part was the front desk personnel. Including missy and saquia (not sure of spelling) great service. This stay specifically the bartender stood out. Dottie was amazing. Her drinks and overall customer service was amazing, fantastic, and any other words that describe extraordinary. She deserves many accolades and hope that she is recognized for her excellence. Please get her a raise!
August 3, 2014
Rated 5.0 out of 5.0 by Dar80 Great Staff
The staff members are helpful, personable and friendly.
Both Saiqua and Michael and always go above and beyond. Nice to go back to a place where the staff is pleasant and make you feel welcome.
August 3, 2014
Rated 5.0 out of 5.0 by zitiso Wonderful staff - excellent service!
The staff was outstanding. They immediately made me feel right at home. Everyone I encountered was very professional and attentive. The rooms are comfortable and very clean. The restaurant and bar, conveniently located on site, had a good selection to satisfy a variety of palates I highly recommend this hotel!
July 27, 2014
Rated 4.0 out of 5.0 by Nut_Travler Nice stay
The hotel is clean and inviting upon arrival. It is way from the major highway, therefore it was quiet. Breakfast was good and convenient. Nice sized rooms for sleep and doing work.
July 21, 2014
Rated 5.0 out of 5.0 by Kriz71114 friendly, clean, safe
The hotel is very clean and staff extra friendly. Located in a quiet and safe town secluded from all major noise pollution. Yet close enough, to all major highways and local restaurants/bars.
July 21, 2014
Rated 3.0 out of 5.0 by ghasty An Indigo?
Seemed more like a Candlewood property working to become an Indigo. There was a lot of construction going on but everything was beige.
July 21, 2014
Rated 3.0 out of 5.0 by Micky004 More of an exception this time around
I have stayed at this property few times and my experience has been wonderful/ great but this time the Room quality was a bit of a concern.
I was upgraded to a corner suite for my stay for a night, and I did not realize that floor was damp and sticky till I was ready to go to bed and had my shoes off. By that time, it was late and I just wanted to crash, which I did. I made sure I made the staff aware of this concern.
One other suggestion that is easier to manage - please have ample number of umbrellas available at the Guest Services for days when it rains and guest need to borrow them to walk to/ from their cars.
Besides these two items stay was great, greeted well on check in, Breakfast and service were superb and check out was good too. Already reserved my future visits at the hotel.
July 20, 2014
Rated 5.0 out of 5.0 by Robw3712 Another great stay!
It was another wonderful stay at the Indigo. The room was great and the staff was terrific.
July 13, 2014
Rated 5.0 out of 5.0 by DemandingTraveler Hotel Indigo Basking Ridge
Great staff, great new look post renovation! The place to stay in NJ...it can't be beat.
July 12, 2014
Rated 5.0 out of 5.0 by Suzik Fantastic Service
The service at Hotel Indigo in Basking Ridge is outstanding! The staff is attentive and prompt.
July 10, 2014
Rated 4.0 out of 5.0 by JB10 Worth the value
While the hotel was busy for the wedding that I was attending at an off-site property; I was overall unimpressed by the accomodations. There was a dead bug in the corner of one of the rooms and at least one of the towels was likely clean, but stained and had a hair entwined in it. The ice machine on our floor was out of order.
July 8, 2014
Rated 4.0 out of 5.0 by sinfan Nice stay
Overall a nice stay. Bed and pillows were very comfortable. Air conditioner worked temperature wise except it left a puddle on our floor. Unfortunately, we were rushing to get ready for a wedding and my husband stepped into puddle while wearing his dress socks. Had to dry socks with blow dryer and almost missed the bus that was provided to the wedding venue. Also, for the price we paid, a basic complimentary breakfast would have been nice.
July 7, 2014
Rated 3.0 out of 5.0 by Josee W Nice but not worth full price
I had a discount because of a group rate but there's no way I would have paid the full asking price for a room. There was no ventilation in the bathroom, and they sacrificed quality for a 'look' of only having half a door on the shower. There were light switches that did nothing and all the lamps in the room had to be turned on individually. The room was oddly set up, leaving a giant empty area in the middle of the room and only one soft chair in a room that sleeps 2. Staff was friendly but didn't know where things in the area were, even when it was less than 3 minutes up the road. I had made a request 2 weeks ahead of time for a mini-fridge in the room because of a long ride and needing it cool for my food when I arrived; but it went unfulfilled and the desk assistant said it was on my reservation but they 'didn't see it' until I checked in, leaving my food without refrigeration even longer while the fridge cooled down. Health club was pathetic even by hotel standards.
July 2, 2014
Rated 2.0 out of 5.0 by NC Swim Mom Didn't love this hotel
We found the front desk personnel to be unfriendly at check-in, and also the next morning. We paid extra for breakfast to be included, but when my daughter went downstairs, she was told that there was no complimentary or included breakfast. The staffer should have asked for our room number and checked reservation. After obtaining the proper certificates for the breakfast, we found that none of the tables in the restaurant had been cleared, despite the fact that there were no other customers in there! The service person seemed very rushed and overwhelmed. I used the fitness center, but was disappointed in its cleanliness (or lack of!)
I doubt we will be staying here again!
June 26, 2014
Rated 3.0 out of 5.0 by NonyaBusiness777 Super service from the front desk clerk
Saika was awesome. She went out of her way to help me!
June 25, 2014
Rated 5.0 out of 5.0 by LukeMM Home Away from Home
This hotel has everything a business traveller could ask for, an amazing staff, beautiful common areas, and well appointed rooms. The perfect hotel for road warriors and leisure travelers alike.
June 21, 2014
Rated 2.0 out of 5.0 by rubyshoes 2 nights in Basking Ridge
not up to the same standards as other Hotel Indigo's where I have stayed.
June 15, 2014
Rated 4.0 out of 5.0 by dave711 Good staff, bad window shades
The staff was pretty good inlcuding those at the restaurant. Room was updated but the window shades looked like someone threw darts at them; they were riddled with holes.
June 13, 2014
Rated 1.0 out of 5.0 by papadd staff & Service
Checked in and was taken to a room which was right across from function rooms. I asked front desk if there was to be a function over the w/e. She assured me there wasn't. next morning they were setting up for a WEDDING! I went to front desk again; different girl said they ARE going to have a function and she will change our room. That night I came back to hotel and inquired of the night shift front desk man which room they have for me. He VERY BELIGERENTLY said there ARE no more rooms avail., the girl who told me I could have another room was an intern and she gave me bad information, and lastly THERE WILL BE NO WEDDING! When I told him he was wrong, he dismissed me and said "I don't need this". He didn't even bother to check the function room which was only a few steps away. The next morning I asked a new girl I had never met before who was on the front desk. She told me I was wrong and there was NOT going to be a wedding. At 4:00 PM she called me and told me there's going to be a wedding and she'll put me in another room IF I CAN GET THERE IMMEDIATELY BECAUSE IT SHOULD HAVE BEEN DONE AT NOON!!! It was like hotel california!!! It was the most unbelievably frustrating weekend, and I have never seen such incompetence/rudeness in all my travels. The only thing that helped was Rich, the gen'l mgr. helped me move and apologized. They'll never see me again.
June 11, 2014
Rated 2.0 out of 5.0 by Monty15 Fabulous staff, good restaurant, but room was lacking
No carpet had us listening to our dogs each time they would move around. The air-conditioner wouldn't work consistently, so slept poorly. No fridge is okay but no ice machines working on the floors and had to go through restaurant to get ice. The shower has only one door, so water is always on the bathroom floor.
The staff was thoughtful, helpful, and lovely. The staff is the only reason to choose this hotel and why it gets the 2 stars.
June 9, 2014
Rated 5.0 out of 5.0 by Traveler93 No Grungy Hotel Carpets!
Great stay in an updated hotel. Love the lack of carpeting in the room. Stall shower is also an excellent amenity, as were the plentiful power connections! Excellent option for the local area.
June 9, 2014
Rated 5.0 out of 5.0 by LukeMM Excellent Experience at a Fantastic Hotel
As a frequent business traveler, I'm sometimes in hotel rooms as much as 50% of my life, and nowhere have I felt happier with than the Basking Ridge Indigo. The rooms are clean and well thought out, the common areas are beautiful, the staff is amazing and the restaurant is great. A wonderful experience.
June 9, 2014
Rated 5.0 out of 5.0 by xWayne Great hotel
Wonderful staff who do every thing possible to make the business travel feel at home.
June 9, 2014
Rated 5.0 out of 5.0 by HR44 Excellent in every way
The staff was perfect, 10's across the board.
Hotel was as warm and inviting they come.
Will be back soon!
June 8, 2014
Rated 1.0 out of 5.0 by HotelhopperHarry Never Again
Cold, loud, and dirty bathroom. Never again. Very upset, have stayed at holiday inn express and hyatt house hoping for a similar experience. Not even close. Furniture was ultra modern but all laminate floors made for an uncomfortable stay. I have traveled all across the country and stay in several similarly priced hotels. This was by far my worse experience.
June 2, 2014
Rated 5.0 out of 5.0 by RolyO Great experience
Excellent stay conforatable room very helpful staff
June 2, 2014