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Rated 4.6 out of 5 by 159 reviewers.
Rated 4.0 out of 5.0 by Room was very comfortable. Only problem I have was the charge for the valet service. I was told it would be $16 added to my room. In fact it was $32. I arrived about 5:00 pm on Sat. and left at 9:00am on Sun. Since I paid for one day I feel I should pay for one day valet, or at least tell me the valet will be $32 so I can exercise the option to use parking facilities in the same block. August 2, 2013
Rated 5.0 out of 5.0 by Very nice Great view, excellent location, excellent staff & service. Well worth the money, valet parking worth the $16.00 charge. August 2, 2013
Rated 5.0 out of 5.0 by I'll go back The Baton Rouge Indigo is new, clean, modern and welcoming. I'll definitely stay there again. August 1, 2013
Rated 5.0 out of 5.0 by Great Hotel Location was excellent; staff were very nice & helpful. Beautiful view of river. Convenient location. Would recommend the valet parking, it is worth the $16.00 extra July 31, 2013
Rated 5.0 out of 5.0 by Outstanding Downtown B.R is not like Downtown New York by any means, but this hotel was truly a nice place to be. The staff was very nice ... ALL OF THEM. including house keeping. Never did I see them without a smile. The hotel has a great location with easy walking distance to nightlife and the river. Very nice rooms. I was very impressed with the quality of my room. Would stay again and again. July 11, 2013
Rated 5.0 out of 5.0 by First time at a hotel Indigo But it won't be my last. I very much enjoyed my stay at the Baton Rogue Hotel Indigo. Check in was quick, the room was comfortable and modern. I will be coming back to Baton Rogue next month for business and will try to stay here again. I wish this hotel had a pool or at least a useage agreement with another hotel close by. July 8, 2013
Rated 5.0 out of 5.0 by Great hotel, exceptional staff Great location and very nice hotel. Room and facilities in pristine condition, including the gym. Staff was outstanding: pleasant, effective, attentive, caring and went the extra mile to make the stay enjoyable, at all levels. Kudos! June 22, 2013
Rated 5.0 out of 5.0 by Fantastic service We spent two nights at Hotel Indigo. My daughter was getting married in Baton Rouge. From the minute we walked in the door, everyone was very helpful and polite. We needed bags distributed to our guests staying at the hotel, and the desk clerk was very accommodating. We asked for items to be brought to our room, and the response time was almost immediate. The valet team was always happy, friendly, and helpful. We had breakfast at the hotel, and the food was cooked well and brought to us in a timely manner. We would recommend this hotel and stay again at this facility. June 12, 2013
Rated 5.0 out of 5.0 by Great stay great service Great place to stay. Staff and service was great. Was there only one night by it felt like home. June 7, 2013
Rated 5.0 out of 5.0 by wedding trip The hotel was clean, the staff was friendly and the stay was pleasant. June 6, 2013
Rated 5.0 out of 5.0 by My New Home Away From Home I travel quite a bit and meet so many different types of people but the experience I had an Hotel Indigo Baton Rouge was pure Southern Hospitality. From the moment we were greeted in valet to the moment we were escorted to our vehicle at check out the service was dynamic. They even provided complimentary Aveda bath products. First Class all the way. I am planning a trip to Dallas soon and I plan to stay at Hotel Indigo. I was very impressed. June 5, 2013
Rated 5.0 out of 5.0 by Wonderful hotel made extraordinary by the staff Our reservations were made to attend the LSU graduation ceremonies of our first granddaughter and to visit with friends and family before traveling to the east coast. We stayed in several hotels during our trip, but Hotel Indigo stood out. Our enjoyment of Hotel Indigo started with our greeting at the car by Bill. After getting our luggage out and getting our name, he always greeted us by name during our stay and was looking to anticipate any needs. The front desk personnel were warm and friendly throughout our visit. The bar staff and the food service people all provided attentive services. The food menu was well priced and imaginative. For someone who knew the original name of the hotel from having lived in Baton Rouge for many years, it was interesting to see the changes made in the redesign. Large windows overlooking Lafayette and Convention Streets made the lobby, bar and dining area bright and cheerful. When we returned from dinner with friends on our first night, there was a delightful combo playing in the bar area. Our room was well appointed and comfortable. The view of the new State Capitol and glimpse of the Mississippi River added to its charm. I would recommend this hotel to anyone wanting a centralized location in Baton Rouge. It is close to LSU and state or local government offices. Being one block from the Mississippi River and one block from the old State Capitol provides an opportunity to easily enjoy some of the sights and history of the city. June 3, 2013
Rated 4.0 out of 5.0 by Neat clean and functional Staff could be much more friendly. On check in, staff answered 3 phone calls while I waited to finish being served. That is poor manners and bad business. Hope that is not the policy! Phone calls should not come first. May 27, 2013
Rated 5.0 out of 5.0 by Exceptional Service The staff always provides remarkable service...I love the cleanliness of the rooms.....beds are wonderful....the cook is amazing...I stay no where else. May 22, 2013
Rated 5.0 out of 5.0 by Stayed an extra Night! I decided to stay another night instead of travelling to the other rural option. Very clean and very friendly. I will be back. May 13, 2013
Rated 5.0 out of 5.0 by A fantastic stay at Indigo! Was in Baton Rouge for Louisiana Int'l Film Festival. Hotel very convenient to downtown activity. Stylish, comfortable room. Courteous on-the-ball staff. Just an all-around great experience at Indigo. Highly recommended. April 27, 2013
Rated 5.0 out of 5.0 by Your bellman is the best I've ever had!!! Bill was the valet/bellman that helped me --- he gets "5" stars! He knows the meaning of 'over and beyond' customer service!! He deserves a raise! April 24, 2013
Rated 5.0 out of 5.0 by Nice Property The hotel was nice and I enjoyed the stay. The staff was friendly upon check-in and at check-out. The room (albeit on the small side) was clean and modern. One issue I had was in attempting to connect my Mac Mini to the HDMI input of the TV, but the TV could not display it. I assume the TV wasn't compatible, but that isn't necessarily the hotels fault. Also, as a PC member, I received vouchers for an adult drink and breakfast for myself and my better half. April 22, 2013
Rated 5.0 out of 5.0 by Anniversary Powell Wonderful place! I recommend to any and everyone! We will be back again! April 18, 2013
Rated 1.0 out of 5.0 by Extremely poor service The room was clean, but that was the only positive thing about the hotel. Upon check in, person at the front desk acted like I was bothering him. The valet service was very confusing and they couldn't tell me how long it takes to get the car back. I had called in to reserve a fridge for my room, but when I arrived and saw none, I was rudely told they didn't have any more refrigerators. The contemporary decor of the room is not cozy or relaxing in any way whatsoever. Somewhere between crazy art, the hard wood floors, and the boxy furniture...I couldn't sleep well. Without the bed, the room could pass for an office space. April 17, 2013
Rated 4.0 out of 5.0 by Great service and nice staff! We really enjoyed our stay at this hotel. The furnishings were very unique and pretty and the bed was extremely comfortable. Highly recommend this hotel. April 13, 2013
Rated 2.0 out of 5.0 by Comfortable bed, terrible service I checked in under two different reservations .. Because of this I emphasized to the front desk that I wanted to keep the same room for 2 nights, not be woken in the morning, and for my key card to work for both nights. I was awoken 3 different times in the morning despite having a do not disturb sign on the door. My key card did not work beginning at 1200pm the next day. Futher, I had to ask 4 times to have the room cleaned the next day. My room was not cleaned until after 5pm the next day despite several ventures out of the hotel in which we asked for the room to be cleaned specifically. This was the worst customer service I've ever received at an IHG property. Also, terrible water pressure. Positives: Great bar/bartender (Milo); Great valet service and attendant (Bill); Great bed. April 13, 2013
Rated 5.0 out of 5.0 by Great Place Great place to stay for a short time! Very clean and workers were very friendly and honest........ they turned in my husbands shoes to the hotels "lost and found" and we were able to pick them up the next day! THANK YOU! April 10, 2013
Rated 4.0 out of 5.0 by Very comfortable This hotel was so refreshing. The decor, layout and that they take pets for a small fee is wonderful. March 21, 2013
Rated 5.0 out of 5.0 by Fabulous Business/Pleasure Visit This is truly a wonderful hotel. This was our 4th visit and it's always like coming home. The staff is a delight and provide wonderful service. The rooms are beautiful and very comfortable. Don't change a thing! March 21, 2013
Rated 5.0 out of 5.0 by Staff Excellant, shuttle very accommodating Staff was kind, tried very hard to be accommodating, and shuttle did it's be to be available. The only complaint I have is that in an area where little is available to eat after 10 p.m. the hotel had no room service or food after 10 p.m. either. To find anything to eat after 10 p.m. you had to go out of the hotel and there was no where to order delivery from. This is very hard on guest who work or travel late. March 21, 2013
Rated 4.0 out of 5.0 by Nice hotel but a bit pricy! Very good location. It's still kind of pricy for downtown Baton Rouge. Amenities were nice, but felt like something was still missing. Parking rate per night is high as well ($16 per night plus tax). Probably would stay there for a lower rate. February 26, 2013
Rated 3.0 out of 5.0 by Bad experience, poor restaurant service Front desk staff is good but Restaurant staff is exactly otherwise. Very delayed room service and not keen to give even cutlery. Being a priority gold customer also not offered any benefits. Was just given a room that's it. Shuttle service is good but does not help to buy groceries or anything. Not worth for stay here for a longer duration. February 16, 2013
Rated 5.0 out of 5.0 by Customer Service Everyone at the hotel made us feel very comfortable and made sure all our needs were taken care of. The front desk went out of their way to make sure we got the rooms with the views we were looking for as well as handling the shuttle service for us to get to and from the River Center for the Apollo Ball. I had my brother and friends staying with me at the hotel and they bragged about the decor and the friendly employees. There were 2 incidents where we went down to the bar after the Apollo Ball and the bartender was so busy talking to a young lady at the bar, he didn't notice that we were sitting at a table wanting a drink. We had to go up to bar to get the drinkk and then he took so long showing off shaking up a martini for us so that she could see his "Skills" that it was very annoying. Also, the next day at breakfast, the server was so slow in taking the order and seemed like he didn't know what he was doing. a January 26, 2013
Rated 5.0 out of 5.0 by Modern, beautiful, so comfy! The staff was refreshing! Everyone was helpful, and kind , and they have an adorable dog! Pet friendly, fantastic beds, great food, wonderful skin and hair care products, and did I mention the beds! Great deal! January 21, 2013
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