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Rated 4.6 out of 5 by 159 reviewers.
Rated 5.0 out of 5.0 by Above and Beyond Recently my girlfriend and I reserved a room to ring in the new year. From the first call we made to verify check in, to when we walked out the door to get in our car, our experience was superb. From the hospitality, to the quality of the room, left me being a very happy customer. We had reserved a single King room, and upon arrival we were informed that they couldnt grant us our single king, which left me waiting for them to say a double queen. They didnt though.. We were tolf that we have been upgraded to a King Executive, which was a pleasant suprise. Once in the room, we were awestruck! Very clean, and absolutely amazing! I will definately book there again! January 7, 2013
Rated 3.0 out of 5.0 by Comfortable bed but noisey. Our room was very comfortable but small. No microwave, and the noise in the hallways lasted until 2:30. If u Ike the sound of trains, you will here one blow once or twice during the night. Overall the room was comfortable and bathroom was lovely except no tub. January 6, 2013
Rated 3.0 out of 5.0 by Downtown Baton Rouge Nice hotel located in downtown Baton Rouge, however my particular room was quaint. Not too much of an inconvenience for my short stay, but definitely would not have suited my needs during a longer stay. December 27, 2012
Rated 5.0 out of 5.0 by Great Downtown Bar Morgan, the bartender, literally gave "...where everybody knows your name" a refresh. The work crowd dropping by before going home were showing her new pics of the kids, and we business travelers only had to order once--she nailed it after that. December 3, 2012
Rated 5.0 out of 5.0 by Great Hotel / Excellent Staff The hotel is in a great location downtown a block from the levee walk and the Mississippi River. It is close to many of the historical attractions available downtown. Our hotel room (206) offered great views of the river and bridge without any street noise. The bed provided for a comfortable night's sleep, and all of the amenities expected were provided - internet, Aveda amenities, cable TV, and robes. The hotel provided one amenity that was unexpected, but quite enjoyable during our stay - bicycles. There were bicycles available for guest use, and Jeremy at the front desk told us that the levee walk was paved down to LSU, so we rode the bikes around downtown and down to LSU. It was a nice way to spend an afternoon. The valet and front desk staff were all very helpful and efficient. They provided good information about the local area and were quick when we needed assistance. The only negative about our stay was that the housekeeping did not properly service / clean our room by providing clean glasses and towels; however, the bed was made and the trash receptacles were emptied. I would recommend this hotel to anyone needed a place to stay in the downtown Baton Rouge area. November 28, 2012
Rated 5.0 out of 5.0 by Staff GREAT SERVICE!! We had to split the bill, and staff was very accommodating with this. November 15, 2012
Rated 5.0 out of 5.0 by Great Stay in BR I travel a lot (a lot!) and have rarely enjoyed a hotel stay as much as I enjoyed the Indigo. The hotel was bright and clean. The staff genuinely friendly and the topper was the free bikes available in the lobby. What an awesome touch and a great way to see your beautiful city. I'll be back. November 14, 2012
Rated 5.0 out of 5.0 by Great Hotel I have nothing bad to say about my stay here, except that the only option for parking is valet. I would prefer if there was a self park option available. I really enjoy the Hotel Indigo line of hotels. They even have bikes to borrow, November 13, 2012
Rated 5.0 out of 5.0 by Excellent Choice This is an excellent choice in downtown. Easy to check in and out and rooms are contemporary and comfortable. The bistro is top notich for a late snack or meal and breakfast. Friendly staff add to the experience. October 25, 2012
Rated 5.0 out of 5.0 by The Best Hotel Experience I'Ve Ever Had! The Best Hotel Ive been to in Baton Rouge. I truly believe they are number one and Ive been to different places in Baton Rouge. No one has the great service that Indigo does. It was an all around different exerience. The people are so lovely and inviting; Very caring and genuin people. I recommend anyone staying in Baton Rouge to stay at the hotel Indigo or you're missing out. October 23, 2012
Rated 5.0 out of 5.0 by Pleasant stay Room was small but immaculate with wonderful bathroom. Pillows and beds were very comfortable and we had a great night's rest even with the "street noise" below. Room service was excellent and very reasonable! Staff was pleasant although not pushy. Stayed twice within a two week period and was not recognized as a Priority Club member either time until I asked....then had to ask again for the coupons. Would definitely stay there again because of location. Was a "tad" pricey compared to other hotels in BTR but I do plan on returning. October 23, 2012
Rated 5.0 out of 5.0 by Helpful Service Oriented Staff From the moment Bill picked us up in the shuttle at the airport until we departed we experienced true hospitality. Should we come back to the area we certainly would return to this hotel. It has a unique character and the stay was enjoyable. October 21, 2012
Rated 5.0 out of 5.0 by Hope you really read this! This is an absolutely fantastic a world wide traveler and things do NOT get much better than this! Excellent personal service (they remembered my name each day!), wonderful rooms, excellent bar, wonderful for the bad - the restaurant was way under-staffed and the food was barely ok. However, given the location, this is NOT a drawback because there are excellent Baton Rouge eateries just across the street and several within a block! I have are recommendation for you Mr Indigo - keep everything the way it is and contract for food and room service with the Baton Rouge Grill across the street....turn the current restaurant area into a bigger bar (with big screen TV for the LSU crowd!!) and let the folks who do food best, do it for you too!!! We will be back and its the only place we will stay in dwntwn BR, so I really hope you are listening and reading this!!!! bc October 12, 2012
Rated 5.0 out of 5.0 by Bed and service were top notch. Would recommend to others. Would not hesitate to stay there again. October 7, 2012
Rated 4.0 out of 5.0 by Nice but staff needs training Very nice room and restaurant was very affordable, unlike many hotels. My only issue was the staff, especially in the restaurant, seemed untrained. It took some time before anyone waited on me and then the waitress had no pad or pen, and so got the order only half right. She took my entree order but didn't ask if I wanted anything to drink. And did the same thing at the next table. At another meal I was passed by at least three employees before anyone actually waited on me. It seemed they were more interested in trying to train the "new guy". Unfortunately that was a case of the blind leading the blind. Overall I would probably stay there again if the circumstances were the same. I was attending a conference within a block of the hotel and most meals were part of the conference. October 6, 2012
Rated 5.0 out of 5.0 by More than expected This was a very nice modern hotel. I was pleasantly surprised by everything. The rooms were just really well laid out and decorated. The bathroom was really nice, especially the big spa like shower. I also really liked the desk area, how it was integrated with the dresser and the flat screen tv was hanging up on the wall which allowed more space for everything. As far as the staff, everyone was very courteous and attentive. They really made me feel special, like I was at a much more expensive hotel. One example is when I arrived in town at the airport, the shuttle was not going to be available for a while to pick me up, so they sent a cab to get me on their dime. The food at the hotel was amazing. Definitely check out the chicken salad sandwich on toasted croissant and the King breakfast sandwich, also on a croissant. The area was very nice and there were plenty of things to do and check out, all in walking distance. Great view of the Mississippi River. I had a really great time here during my 4 day stay. Thanks Hotel Indigo! I will definitely be looking out now for their other locations. October 6, 2012
Rated 5.0 out of 5.0 by Great place to stay!!! I loved Hotel Indigo!!! The staff was so accommodating and the room was gorgeous!!! I never knew this brand existed and I am so glad that I found it. Now, I will try to stay there every time I come to Baton Rouge. And if I don't, I will definitely make it there to visit the Hotel Bar!!! The bartenders there are superb and great mixologist!! Overall great stay!!! October 1, 2012
Rated 5.0 out of 5.0 by Excellent accommodations - Downtown Baton Rouge I highly recommend this hotel, especially if your business is downtown. It is very nicely appointed, comfortable, and the service is excellent. There are several very good restaurants in walking distance. When booking your room, ensure you get the right contact information and book your room directly with the hotel or Indigo website and not an internet service. For example, I was quoted a $50 per night higher rate using a generic travel website. There is also an excellent government rate. October 1, 2012
Rated 5.0 out of 5.0 by Great service and wonderfully comfortable bed We were greeted by Wild Bill at the MOST convenient curb to the front door I have ever experienced - WONDERFUL!! Wild Bill really set the tone to our experience. He is wonderfully pleasant and knowledgeable - from knowing the meaning of our first names, restaurant/location suggestions, listing amenities, and attaining whatever we asked for. The room was the perfect size - BEDS WERE WONDERFULLY COMFORTABLE!! All staff very friendly. I do suggest a magnifying mirror, preferably affixed to the bathroom wall, for us ladies who cannot see well for doing makeup :O) The only negative - the bartender at happy hour with long dreds and kangol cap was terribly SLOW - he doesn't prioritize order of customers well - we had to wait, wait, wait for our one and only drink, with him telling us 3x to "hang on," waiting on customers who came in after us - 'cause they wanted beer. The bar was not that busy - AND a second bartender was working!! But he was knowledgeable about different drinks and nice. September 25, 2012
Rated 5.0 out of 5.0 by Great service The staff at Hotel Indigo, Baton Rouge was extremely helpful and always pleasant. I also enjoy the fact that this chain uses the same sheets, pillows, and mattress for all their chains. You know what you are going to get when you book. September 24, 2012
Rated 5.0 out of 5.0 by Courteous staff. Very clean rooms. This was my first time staying in this hotel and I enjoyed my stay. I would stay there again. Biggest disadvantage was the price jump the actual weekend of the game, but I guess that is to be expected. September 14, 2012
Rated 5.0 out of 5.0 by Cool place, Great location Really nice place in the middle of downtown BR. Old building with modern touches and amenities, but without losing its charm. Would definitely stay there again. The staff was also extremely helpful and friendly. Highly recommend staying here. August 16, 2012
Rated 5.0 out of 5.0 by Excellent Staff and Service!!! I had a great experience at this hotel. The staff was awesome and very attentive to my needs. The hotel is beautiful and very well designed. I would highly recommend hotel to others! August 15, 2012
Rated 5.0 out of 5.0 by Best staff I ever encountered The staff made you feel as if you were apart of thier family. They greeted you by name and went above and beyound to help you. The rooms were nice, could use better lighting in bathrooms but in all they have everything one needs. I would recomend this location to anyone traveling to the downtown area, not so much for the rooms or the location but for the staff. All friendly and helpful as stated earlier. Sometimes you may not be happy about were you are but if you have those around you that make you feel comfortable then you are, and it makes the stay that much better and so much more enjoyable. July 28, 2012
Rated 3.0 out of 5.0 by Cold food The rooms are nice and the staff was friendly, but the room service food was very disappointing. The breakfast was cold (yes, cold eggs and bacon). And the late night chicken salad sandwich appears to have been out of a vending machine (or at least that is what it seemed like). I'd love to stay there again, but until and unless they really have true room service with decent food, I'm staying somewhere else. July 17, 2012
Rated 5.0 out of 5.0 by Great place to stay We arrived after a long day of traveling. Upon entering, we experienced a pleasant and welcoming aroma. The valet and guy a the desk were super friendly. Check in was quick. This is an older hotel so the rooms are a bit smaller, as would be expected, but are very modern and clean. As you know, July in Baton Rouge is hot. Our rooms were cool which was refreshing. Our king-sized bed was super comfortable and loaded with pillows. The shower/bathroom was updated. We did not feel cramped at all. We were traveling with family and so adjoining rooms were awesome! We were only going to be in Baton Rouge for a limited time and so we did not spend much time in the room. We did not eat at the restaurant so we cannot speak to the food or service there, but the staff was friendly. Late check out was nice, allowing us to leave our things in the room while exploring the area. We love Hotel Indigo and would recommend Hotel Indigo Baton Rouge to anyone! July 14, 2012
Rated 5.0 out of 5.0 by Valet needs improvement As usual the staff is outstanding and extremely friendly. I always look forward to my stays at the Indigo. The only complaint I had was the curly haired valet with glasses. I came down to get my vehicle, and he asked me if I wanted my vehicle. I told him yes. He fumbled around doing other things. I ended up getting my own car. The next day upon my departure he failed to help me load my vehicle. He asked if me if my personally belongings were mine. I stated yes. He failed to help me load them. Mr.Bill was sorely missed in this position last week. I look forward to my trips to Baton Rouge based on my stay at The Indigo. As I stated before it is by far my favorite place to stay when I am on the road. Normally the staff would be a 5. July 4, 2012
Rated 5.0 out of 5.0 by First time at Indigo Loved it. Great location. Great decor, loved the bar and the food inside the bar. Great grab and go breakfast. Got free drinks for being a rewards club member. Beds were extremely comfortable. Will stay again if we are back in Baton Rouge. July 3, 2012
Rated 5.0 out of 5.0 by I would Definitely stay here again! I absolutely loved this hotel. It is one of the best in the downtown area! We had a great time, the staff was awesome, and the room was small but really really comfortable. I have to admit that the bed and the pillows were my favorite, they were so comfortable that I didn't want to get out of the bed the next morning! I would recommend this Hotel to all my friends if they are looking for a nice classy and comfortable place in downtown BR. June 8, 2012
Rated 5.0 out of 5.0 by Great place to stay We stayed there for a night and will definitely go back. The staff was extremely nice and personable. Very helpful. The design of the room and the hotel in general was very nice and modern. Love the wood floors and clean design. Excellent place to stay and is a great location as well. Two thumbs up. June 7, 2012
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