Rated 4.0 out of 5 by 169
Rated 5.0 out of 5.0 by Architype84 Great Hotel
A little off the I-10 corridor, but easy to find. A great value for a very nice hotel.
April 14, 2014
Rated 1.0 out of 5.0 by Member AAA, IHG, GHA,GVR Most rude,disrespectful,embarrasing and inconvenient front desk staff
Apparently, the ownership has not looked into the complaint submitted, or they don't care "How their staff treats guests"... I submitted a complaint. I was told I would be contacted with in 48hrs. That never happened... Very unfortunate...
April 14, 2014
Rated 1.0 out of 5.0 by DWRJAR Regular Guest Now Dissapointed
I stay at this location a couple of nights a month. Recent changes in restaurant management, hotel front desk staffing, and Priority Club Rewards offerings have led me to the decision to make my recent stay my last. Plus, the jack hammering of the hotel's own parking lot outside my window until 6pm ruined any chance of an afternoon nap; and the ridiculously noisy AC unit in this particular room ruined a good night's sleep.
Typically, I stay here because of its convenience, comfort, hospitality, cleanliness, reasonably priced and tasty casual food choices, the free full breakfast featuring the tastiest bacon ever, and the great little water/snack bags received upon checkout.
This time while the bed and pillows were as comfy as always and the room was perfectly clean, the new staff acted like I was crazy for asking about the complimentary snack bag (that I received as recent as 3 weeks ago), the new restaurant management closes earlier than posted hours "if business is slow", and the breakfast is no longer free if I want the Rewards Points. (Plus the jack hammering and unusual AC issue that management wouldn't address.)
Sorry, Holiday Inn South--you lost me.
April 12, 2014
Rated 2.0 out of 5.0 by DWRJAR This Place has really gone down hill
My wife and I have stayed at this hotel at least once a month for the last couple of years and until recently have always had a good experience. We stayed in an interior king room on the 6th floor. When we arrived we discovered that the hotel parking lot was being removed. The noise from the jack hammers and other equipment made it impossible to nap. The air conditioner in the room made noise so loud that neither of us could sleep. We had to turn it completely off which made for a very uncomfortable night. My wife talked to the front desk about the issues we had early the following morning and we checked out we were told "we will check on those things." To top it all off i was going to have lunch at the hotel restaurant and when I walked in I was told they were closed. It was 12:15 P.M. on a weekday. I had lunch there the day before and was told they closed at 2:00 P.M. When I asked the restaurant employee why they were closed at 12:15 P.M. on a weekday she replied " our boss says we can close if business is slow". This was our last stay at this hotel!
April 11, 2014
Rated 5.0 out of 5.0 by goffer good quality hotel
Understand the organizers of our reunion, had some problems, but from my experience everything was great.
April 10, 2014
Rated 4.0 out of 5.0 by justmeaswell Comfortable bed
I needed a refuge while some work was being done on my house. I was able to reserve a room and checked in less than two hours later. The room was clean and the staff were all very friendly.
April 10, 2014
Rated 5.0 out of 5.0 by OZZE sleep
pillows were not very comfortable but ok for average, i tried all the pillows attached to the bed and they were all the same
April 9, 2014
Rated 1.0 out of 5.0 by NEVER AGAIN OR AGAIN NEVER AGAIN !!!!!!
The toilet handle needed to be held down to flush. The shower head dripped more water than it sprayed, the faucet felt as if it were ready to fall out the tub wall. The light switch plate on the door frame was missing a screw and cover plate was ready to fall off. The room was noisy facing the highway, street noises of vehicles and traffic all night. You had to slam the door close, the hasp was catching. Their were candy wrappers behind the night stand on the floor, as if no one every vacuumed the area. The breakfast buffet was cold items, waitress never was attentive to my request for straws or napkins. VERY FUSTRATED !!!!
April 9, 2014
Rated 1.0 out of 5.0 by WILLOBEAN BEST HOLIDAY INN FOOD IN MANY YEARS.
ENJOYED FIVE DAY STAY FOR CONVENTION. THE FOOD, SERVICE AND HOSPITALITY WERE ALL OUTSTANDING. I WOULD HIGHLY RECOMEND THIS INN.
April 9, 2014
Rated 1.0 out of 5.0 by Webb40 Didn't even spend the night
The photo of this hotel is misleading because it doesn't show that many of the rooms are exterior entrance. This wouldn't have been bad but he hotel is not in a very nice neighborhood and it didn't make me feel safe that there was a sign in the parking lot that said the hotel was not responsible for theft. The room itself appeared to be nice enough, but when I took a shower, I found a wad of hair stuck to the shower wall. As I was trying to grab a towel to get the heck out of there, I noticed some greasy substance smeared on the bathroom wall. I immediately packed up my family (just 3 hours after we had checked in) and we checked out. The desk clerk didn't ask why we were leaving without spending the night, but I told him anyway. He apologized, but didn't offer to make it right. In fairness, I would not have taken another room even if he would've offered. I had seen enough and couldn't get out of there fast enough.
April 7, 2014
Rated 5.0 out of 5.0 by trippin hospitality
We felt so welcomed during our stay, all the staff were so friendly and accommodating. We could not ask for a better place to of had our Veterans meeting. This was our first time at this Holiday Inn, very impressed with the gardening and overall looks of the inside. Very pleasant stay. Thank you.
April 6, 2014
Rated 4.0 out of 5.0 by Rhicks2635 Friedly Staff
Great for a older property. Internet was horrible at least the area that I was staying in. The newer part was great.
April 4, 2014
Rated 4.0 out of 5.0 by 3Nick3 Good Price for a quick trip
A weekend get away to play some softball. Was pleased with the stay and would recommend this to others.
April 4, 2014
Rated 4.0 out of 5.0 by can't find a name not use Training meeting
Had trouble checking in at 2 PM, Couldn't get into conference room early even though it was not in use.
March 30, 2014
Rated 5.0 out of 5.0 by Chili Peppers Mom Nice staff, good value
My son and I stayed at this property, we attended a bowling tournament. Location was great , close to everything. Service was great , nice pool, and a family atmosphere.....will come back most definite, for summer .
A lot of things to see in this area....
March 27, 2014
Rated 5.0 out of 5.0 by Etienne1 Cinfortable bed and pillows
I cannot begin to tell you how well I slept. The mattress and all eight pillows puut me in lala land. I slept like a puppy. I did not want to get up for workshops. It was lovely. If ever you are selling those pillows/mattresses, please let me know. Thanks.
Is there a contest where I can win some? Thanks.
March 26, 2014
Rated 2.0 out of 5.0 by why10685 Not worth a 4 star rating.
I asked for an inside room - was given an outside room next to the highway. The noise level was unacceptable. People were using the pool at all hours or standing outside having loud conversations in the middle of the night. But worst of all - I asked for a NON smoking room. In fact must have a non smoking room for health reasons. While the room may have been non smoking standing outside my door smoking was NOT acceptable. Will NOT ever stay here again.
March 25, 2014
Rated 3.0 out of 5.0 by Kevs It was average
It was an average stay.
Not great, not bad.
My biggest question is, out to the right of this
Survey it basically tells me things that I can and
Cannot mention in this review. Why?
(I'm sure that this will probably be deleted)
March 24, 2014
Rated 1.0 out of 5.0 by Reaves Not a good experience
I checked into the hotel on a road trip from Florida to Texas...my child and I were placed in a room where door opened to parking lot...I did not feel safe in this hotel. Also, the television did not work, it would not turn on and I reported it and was told maintenance would come by to fix it but no maintenance man ever came by. Also, the room appeared very old and worn, but a couple of bugs flying around. This did not appear at all what I expected a Holiday Inn to look like....for a moment, I wondered if Holiday Inn bought a small run down hotel and changed it to their name.
March 19, 2014
Rated 2.0 out of 5.0 by eilmas Disappointed
After staying in Murfeesborough, TN Holiday Inn Express, I was disappointed with my stay in Baton Rouge LA. It was noisy, the refrigerator did not work, The room was cramped, etc. It appeared clean at least but the beds were not comfortable. I would not go back there again. It seemed pricey even with a military discount for what you got.
March 18, 2014
Rated 5.0 out of 5.0 by Sklipper great location and service
great location and always great service at this location. I try to stay here as often as I can when in the area.
March 17, 2014
Rated 4.0 out of 5.0 by Buckeye Traveler Breakfast
Each time we have stayed at your facility we have received breakfast buffet vouchers. We were extremely disappointed to learn that this excellent perk has been eliminated. Please review this situation.
March 15, 2014
Rated 5.0 out of 5.0 by Fernand Clean and neat room. Comfortable and southing.
I really liked Moses, was top notch in his smiles and get it done style. All the staff that I came in contact with were very willing to accomodate any need that you had. I was in a group of over two hundred and everything was spot on. This is the second time we had our conference at Holiday Inn South.
March 12, 2014
Rated 5.0 out of 5.0 by genie1982 Great
great friendly staff from the front desk to the staff at the restuarant. A little older hotel, but very clean and comfortable
March 7, 2014
Rated 5.0 out of 5.0 by markc56 Great Place to stay!
Hotel was great. Excellant location, and the staff was very friendly. Will definitely stay here when I return.
March 6, 2014
Rated 5.0 out of 5.0 by rtgas14 Exceeded my expectations for Area hotel
The Front Desk Staff were very professional, friendly and helpful. They were welcoming and helpful with recommendations. This hotel was much more well kept on the interior lobby and guest room than the pictures portray. The guest room was equipped with everything one would need to make the stay comfortable, it was updated with new furniture and lamps etc. The bathroom is very tight, but over the room was impeccably clean and quiet. There is security on premises and hotel is located convienently right off of the I-12 minutes from activities.
March 5, 2014
Rated 5.0 out of 5.0 by DP70 Excellent hotel stay; comfortable and easy location
Never having been to Baton Rouge and seeing it as a "network" of highways and congestion, we were pleasantly surprised as to how easy it was to locate and "live at" this Holiday Inn. Comfort and cleanliness, great, knowledgeable, and friendly staff, as well a filling and excellent breakfast (so many choices!). This is a gem of a Holiday Inn.
March 4, 2014
Rated 3.0 out of 5.0 by Msgal66 Fitness Center
I have stayed at this hotel four times in the past six months. I always use the fitness center. Each time, the equipment does not work properly or one machine (elliptical) is broken. I enjoyed my stays overall each time, except now they no longer offer a complimentary breakfast for frequent guests. As a grad student driving 2 hours from another city, this was a really big PERK to staying at this hotel. The management informed me, that this PERK has stopped. I now have to pay for a mediocre breakfast.
March 2, 2014
Rated 5.0 out of 5.0 by Tiny50 AC/Heating Unit in our Room
Our room temperature was very comfortable when we entered our room after going through registration. Later that night we attempted to cool the room more then it was when we entered it but were not able to get the temperature down more then what it was when we first got there. We did not call the Front Desk with this problem as the temperature was not unbearable, we continued our stay with the same temperature it had been when we fist entered our room.
February 28, 2014
Rated 3.0 out of 5.0 by kdk70 Just needs attention
This hotel was really a very nice hotel when we checked in. However when we were instructed on how to get to our rooms by driving around the back of the building, I was somewhat irritated. The fact that what seems to be the majority of the rooms are located outside and never the less on the second floor with no elevator, I was shocked that these hotels even still existed. This is something that should be made very clear when reserving the room, I would not have stayed here knowing that and as there were several of us, all girls staying in separate rooms. There were no ice machines that were working the doors did not close you had to slam them, I had to use the clothes hanger with the clips to keep the blackout drapes closed so that others walking on the walkway outside could not see in my room. The A.M. shift at this hotel, from front desk to the restaurant were all very professional with uniforms and nametags, the bar staff was non attentive as we had to get up and walk around the bar to get her attention while she was texting on her phone so that we could place an order. I only stay in Holiday Inn's as I work at one, and this was nothing that I ever expected from this brand.
February 24, 2014