Rated 3.6 out of 5 by 14
Rated 2.0 out of 5.0 by Vindicator Sleepless in Cleveland
Room was clean and comfortable. However, given its proximity to an Interstate, I was concerned about noise level. Turns out that the HVAC unit had no continuous fan option. This would have allowed the unit to produce "white" noise that drowns out ambient sounds.
Although I spoke to about 5 people on staff, none of them could address the issue, since this is a "green" property. I explained that I'm pink and needed my sleep. That drew some laughs, but no resolution of my problem.
Hiding behind a green excuse is completely specious. It would actually cost less in money and electricity if the guest could set the fan on continuously, at a higher temperature and still feel comfortable.
If you really are concerned about being green, install sensors that detect folks in the room and only allow the tv and other appliances to operate when someone is present, as is done throughout Europe.
August 27, 2014
Rated 5.0 out of 5.0 by falconfootballmom Beautiful room with excellent customer service
We arrived late, in the rain, without a reservation. What a wonderful surprise to be greeted by the friendly helpful manager and desk clerk. We had never heard of Hotel Indigo and we were a little nervous. The only word I can used to describe the front lobby is WOW! We immediately felt welcome. We were quickly checked in and sent to our room. The door opened to a beautifully decorated, very clean room with a very large bathroom. The shower was wonderful. We slept comfortably in the beds and we were off early the next morning to take our son to college. However, we did take the time to use the in room Keurig coffee maker. The only thing we really missed was having a microwave and refrigerator in the room. Thank you Hotel Indigo for a great stay! We have already made our next reservation for the first home Notre Dame College football game!!
August 26, 2014
Rated 4.0 out of 5.0 by dwlowe Breakfast information
I was not aware at check in time that breakfast was not included.
August 25, 2014