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Rated 4.4 out of 5 by 123 reviewers.
Rated 4.0 out of 5.0 by 3 decent nights in Berlin the location is great, the rooms are clean and have a nice design, no carpet in the room, day staff is friendly, cost to value, - night staff less friendly and the cleaning team leaves too early June 12, 2014
Rated 4.0 out of 5.0 by Good and central location to explore the Berlin highlights Due to the central location this hotel is a very good one to explore the sighseeing highlights of Berlin by Bus, Tram, Underground or even by feet. The hotel all in all is very fine and can be recommended for a stay. The only con for us was that we had a room located to a street where the Tram is driving every 10 or 15 minutes almost until midnight and so it was not easy to get into sleep. June 5, 2014
Rated 3.0 out of 5.0 by Nice hotel, but lots of details fail short The hotel is in a nice area. It is overall really clean and the people working there are mostly all super nice and professional. Lots of details fail short though, for example: The room was cold and, when we asked to have heat, we were answered that the general heater could not be turned on because it was too warm. The TV system was not working and had a couple issues, one of which was repaired. The Internet service was not acceptable. Only two devices can have internet and the WIFI signal was so poor in the bedroom. We complained several times, but only got the offer to pay for more data... June 1, 2014
Rated 5.0 out of 5.0 Restaurant service only blemish Stay was very good from start to finish. Lackadaisical service in restaurant for dinner was only major blemish. June 1, 2014
Rated 5.0 out of 5.0 by freundliches Designhotel der Service war wie immer sehr gut, das Personal sehr freundlich. Die Zimmer sind jedoch recht klein, insb. bei Doppelbelegung. Das Badezimmer ist jedoch sehr geräumig. June 1, 2014
Rated 5.0 out of 5.0 by Outstanding Property A clean, nearly new, modern hotel right on Alexanderplatz. Super friendly staff, clean room, quiet. Thoroughly enjoyed our stay. May 28, 2014
Rated 5.0 out of 5.0 by Superb hotel and location Just returned home to Glasgow after a great weekend in Berlin at Hotel Indigo Alexanderplatz. Comfortable room, friendly attentive staff and good variety of choice at breakfast. Would definitely recommend this excellent hotel to anyone looking for a central location to explore this vibrant city. May 26, 2014
Rated 4.0 out of 5.0 by Excellent location, good staff 3-day business trip at hotel was without major problems and what problems arose were quickly handled by the staff. The location was excellent for our purposes, near Alexanderplatz train station and near restaurant areas. May 26, 2014
Rated 4.0 out of 5.0 by Habitación cómoda y servicio excelente Creo que es 1ª vez que me alojo en esta cadena de hoteles, en mi próximo destino trataré de buscar a través de internet un hotel Indigo. Gracias May 26, 2014
Rated 5.0 out of 5.0 English language TV channel offereing There was no BBC tv programme in english. The only BBC programme was in arabic ! The four tv channels in english (excluding business channels) were Al Jezera, Russia Today, NHK World (ie Hong Kong) and CNN. Given that we booked the hotel with a British Airways flight / hotel package it is surprising that no BBC channel in English was offered. Furthurmore, the owner of the Indigo brand Interncontinental Hotel Group PLC is a British company and that makes it all the more surprising that there was no BBC tv in English. I would welcome a comment from IHG or the Indigo Hotel brand. Regards TB May 26, 2014
Rated 3.0 out of 5.0 by Schönes Hotel mit kleineren Abstrichen Die sehr zentrale Lage des Hotels ist idealer Ausgangspunkt für Berlinurlauber aber auch für Geschäftsleute und Kongressbesucher. Das äussere Erscheinungsbild und Innenausstattung sind ansprechend, modern, die Zimmer sauber und geschmackvoll eingerichtet. Allerdings sind letztere recht klein, so dass es z.B. keine Kofferablage gibt. Das Bad hingegen ist sehr geräumig, aber es fehlt an Ablagen. Internetanbindung besteht, die Betten sind sehr angenehm und die Klimatisierung leise und gut funktionierend. In Zeiten des Checkin/-out darf man schon einmal mehrere Minuten auf den Lift warten. Das Personal der Rezeption ist sehr aufmerksam, höflich und zugewandt ebenso im Servicebereich. Die Speisekarte fällt etwas "komprimiert" aus, und wer nach 21.00 zum Essen in das Hotel geht, dem kann es schon einmal passieren, dass das meiste nicht mehr angeboten wird, weil verbraucht (uns passierte dies - vielleicht ein bedauerlicher Einzelfall). Das Frühstück gestaltet sich als reichhaltig wenn auch es passieren kann das das Rührei zu fest ist, die Würstchen runzelig, der Lachs hellrosa und sehr fett ist und der Kaffee gerne noch etwas besser sein dürfte. Im Gesamten aber gutes Preis/Leitungsverhältnis, zentrale Lage und zuvorkommendes Personal. May 25, 2014
Rated 5.0 out of 5.0 by Am Alex ist alles NEU Einer der angenehmen Hotel Brands am Alex , das Hotel liegt gut, gegenüber dem Alex, leider ist die Strasse nicht im Navi zu finden gewesen. Parken ist ein bisschen ein Problem, aber wenn man mit dem Zug kommt ist alles Super. Das Ambiente ist sehr angenehm und international ohne die Hektik der doch sonst sehr großen Berlin Häuser. Der Service kann noch etwas mehr Schulung vertragen um insgesamt freundlicher und kompetenter zu agieren. Die Speisenqualität ist sehr gut. Lediglich beim Frühstück wäre eine bessere Auswahl wünschenswert. May 19, 2014
Rated 5.0 out of 5.0 by Super Lage und Komfort am Alex Ziemlich neues Hotel, schöne Zimmer (bis auf die Laminatböden), sehr nettes und hilfsbereites Personal, gut besuchte Bar mit grosser auswahl an Getränken. Die Zimmer zum Innenhof sind sehr ruhig. May 16, 2014
Rated 5.0 out of 5.0 by Highly recommended, centrally placed hotel In my view, the Alexanderplatz area, though not the prettiest in Berlin, is the best place to stay. From here, the U-Bahn hub can take you anywhere in a very convenient and speedy manner, and the TXL-bus at Alexanderplatz will take you to and from Tegel. Though central, I found my room to be quiet during the day, and at night. For my next stay, I will certainly stay in this area, and the Hotel Indigo Alexanderplatz will be my first choice. May 14, 2014
Rated 5.0 out of 5.0 by Guter Service Sehr guter Service, frisches Hotel mit gutem Frühstück. May 12, 2014
Rated 4.0 out of 5.0 by Super neues Hotel, kommen gerne wieder Zentrale Lage, sehr gut für Berlinbesuch,modern, ruhig, trotzdem zentral ,nettes Personal, gutes Frühstücksbüffet, May 10, 2014
Rated 3.0 out of 5.0 by Decent hotel Rooms were nice although air conditioning wasnt working and was cold for duration of stay. Was woken up most mornings by staff coming to check mini bar. Lobby/recption area was quite dark. OVerall though not a bad hotel. May 9, 2014
Rated 5.0 out of 5.0 by Stylish and comfortable Rooms are comfortable with high standard of decor. I really appreciate the selection of teas and coffees available for the in-room drinks machine. Great breakfast and friendly service. May 5, 2014
Rated 5.0 out of 5.0 by Super Lage, tolles Zimmer und Bombenfrühstück Das Hotel war bezüglich Lage, Preis-Leistungsverhältnis, Zimmer und Frühstück echt super. Die Mitarbeiter waren sehr hilfsbereit. Beim Abendessen allerdings wollten wir mit einem € 200 - Schein bezahlen, da wir die Kreditkartendaten nicht an der Rezeption angegeben hatten. Ich ließ diesen Schein dann an der Rezeption wechseln. Dies war für uns ein wenig befremdlich. Etwas störend war der Straßenbahnlärm, der doch ziemlich gut zu hören war. Wir könnten uns aber vorstellen, wieder einmal in diesem Hotel zu übernachten. May 4, 2014
Rated 5.0 out of 5.0 by Schöne Aussicht und bequemes Bett Durch meinen GOLD-Status bekam ich in der gebuchten Kategorie ein schönes Zimmer mit einer schönen Aussicht. April 29, 2014
Rated 5.0 out of 5.0 by Wonderful modern hotel Friendly and helpful Reception staff. Immaculate rooms and in fact hotel overall very clean and modern. Location excellent, very close to Alexanderplatz. We had a wonderful stay and would recommend the hotel to anyone and everyone. April 27, 2014
Rated 5.0 out of 5.0 by everything was great helpful personnel. Very clean and tidy room. Relaxing and really comfort bed. excellent breakfast. modern design, especially the bathroom. value for money. Highly recommended for young people and families. April 24, 2014
Rated 4.0 out of 5.0 by Comfortable stay, attentive staff. The hotel has an excellent location in the heart of Berlin. I was very impressed with the comfort of the room. The staff were extremely helpful to the needs of the guests. Will return. April 24, 2014
Rated 5.0 out of 5.0 by Gerne wieder....... Hat mir sehr gut gefallen, komme gerne wieder. Das hat mich jetzt genug Zeit gekostet. April 23, 2014
Rated 4.0 out of 5.0 by Good Hotel, Good Location Very Comfortable, Great Welcome, Ideal Location. Most of the Major sites are within 20 minutes walk of the Hotel and the rest are easily accessed though Alexanderplatz S-Bahn station April 23, 2014
Rated 5.0 out of 5.0 by Klein Hervorragendes Hotel Mitten im Zentrum von Berlin. Perfektes Frühstücksbuffet für den Start in den Tag und superfreundliches Hotelpersonal von A-Z. Wir kommen gerne wieder und werden das Hotel weiterempfehlen. April 14, 2014
Rated 5.0 out of 5.0 by Sehr empfehlenswert! Wir machen jedes Jahr einen Städte-Trip und waren nun zum ersten, aber sicher nicht zum letzten Mal in Berlin. Noch nie waren wir mit einem Hotel so zufrieden wie mit dem Indigo! Das Zimmer war grandios: Modern eingerichtet, sauber, Sicht auf den Fernsehturm, bequeme Kopfkissen, genügend Platz, schönes grosses Badezimmer. Sehr angenehmer Eingangsbereich vom Hotel und eine gemütliche Bar. Die Lage des Hotels für einen Städte-Trip ideal! Einziger kleiner negativer Punkt: Wenns beim Frühstück viele Leute hat, ist es rund ums Buffet relativ eng. Vorallem wenn man bei den Tischen sitzt, die gerade beim Buffet sind, laufen immer wieder Leute vorbei, was etwas unangenehm ist. Ansonsten alles top! April 11, 2014
Rated 5.0 out of 5.0 by Back to Berlin I travel to Berlin several times a year, but this is the first time I went alone and wasn't forced to stay with the majority rule "others" So of course I had to pick from an IHG brand and was very excited to see how the Indigo Berlin was exactly what I was hoping it would be. Very upbeat, great staff, great bar, great restaurant and convenient to everything and all forms of transportation. If you stay there ask for an outside room as the ones that open to the courtyard can be a little loud at night. There is parking on the street, or in a small lot across from the entrance, but weekends are or were free and on Monday fees don't start until 9AM and then end at 7PM so it's very convenient, if you cant find a sport there is underground parking within a 5 minute walk. Next time I go back to Berlin I will be staying here without a doubt. April 6, 2014
Rated 5.0 out of 5.0 by Amabilidad del personal Solo mejoraría la variedad del desayuno, y agregaria canales en castellano al servicio de television. Ademas, tuvimos inconvenientes con la señal de tv debido al mal clima. Se destaca la amabilidad del personal, tanto de recepcion como del restaurant. Valoramos que uno de los recepcionistas hablaba en español y cordialmente nos indico los proncipales atractivos de berlin en el mapa. April 4, 2014
Rated 5.0 out of 5.0 by Great Design Excellent experience, next time in Berlin no doubt I'll choose Indigo Hotel. April 4, 2014
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