Rated 4.5 out of 5 by 183
Rated 5.0 out of 5.0 地點超便利，乾淨整潔，服務態度佳。
整體來說，是個好酒店。地點蠻好的，交通很便利，有S Bahn跟U Bahn。我是來參加IFA展的，明年若還再來這個展，我還是會選擇住在Alexandraplatz這個站。而Holiday Inn這個算是蠻不錯的選擇。
September 21, 2014
Rated 5.0 out of 5.0 by pb1961 Great for business and pleasure
I was working at the IFA for the week so the Holiday Inn Alexanderplatz was my base for 7-days. My wife joined me for the stay and while I was working, my wife was able to enjoy Berlin as a tourist. This hotel is perfect for both - business and pleasure.
The check-in - for me one of the most important parts of a stay - was excellent. We were greeted with a smile and although the room wasn't ready (it was 9.30am so we didn't expect to get a room immediately), we were offered coffee and asked if we wanted a telephone call as soon as the room was ready.
The room wasn't the largest I've stayed in but the beds were comfortable and the room was clean and well presented. Housekeeping was a little over-zealous at times but no real problems.
The Holiday Inn shares a bar with the Hotel Indigo and the staff were friendly and the wine and beer selection as impressive.
Breakfast was always crowded and busy but the selection was good although my wife did suffer from depleted stocks later in the morning. The hotel was full on every day so this was to be expected.
The hotel is located ideally for the tourist with a short walk to Alexanderplatz which has a main station and U-Bahn. Alexanderplatz. There are many bars and restaurants in the immediate vicinity catering for all tastes so I would fully recommend this hotel for the business traveller or tourist.
A big thanks to all the staff for making us so welcome.
September 15, 2014
Rated 5.0 out of 5.0 by Hinmannen1111 Nice bed and good service
Nice hotel with a very central location. Easy to access from metro and good access to othermeans of transportation.
September 12, 2014
Rated 4.0 out of 5.0 by Anglican Wardrobe space and teamaking
We found the wardrobe space a little limited.
We could never master the teamaking machine. Would have been better off with our own kettle.
September 10, 2014
Rated 5.0 out of 5.0 by rogandwt20019 Excellent rooms and location
Room was very well appointed and reasonably priced. Hotel is located very conveniently for the shops and restaurants around Alexanderplatz and has excellent transport links across the city and too the airport.
Only slight let down was the repetitiveness of the Breakfast buffet. There were a couple of different options but varying the items available from day to day would be nice for stays of more than a couple of days.
Overall excellent though.
September 4, 2014
Rated 4.0 out of 5.0 by Donbodo55 Das Zimmer
Das Bett bietet einen hervorragenden Schlafkomfort.
Toller TV-Flachbildschirm und entsprechendes Programm.
September 3, 2014
Rated 4.0 out of 5.0 by Priyatul Convenient location
We were a family traveling through Europe with Berlin as our first stop. We wanted to stay in the heart of the city and therefore chose to stay here.
September 3, 2014
Rated 4.0 out of 5.0 by Putzi Holiday Inn Alexanderplatz
Gutes Hotel mitten im Zentrum
Frühsstücksraum zu klein
Teilweise lange Wartezeiten am Lift
August 31, 2014
Rated 5.0 out of 5.0 by Fab86 Excellent position
Excellent position and staff really very gentle and always ready to help you . Rooms are at the right size , clean and sleep quality is good .
August 28, 2014
Rated 5.0 out of 5.0 by lizb60 good location
Staff very friendly, ideal location for public transport links and as it was August lots of things going on in Alexandraplatz..
August 16, 2014
Rated 4.0 out of 5.0 Buenas habitaciones, pero algunas carencias.
Mala insonorización del exterior, en especial del ruido procedente de una instalación cercana de climatización. Incomodidad por la falta de alternatibvas al edredón, y almohadas poco cómodas.
August 15, 2014
Rated 5.0 out of 5.0 by evilzzx Excellent solution
The hotel is located in Alexander Platz near all of the most important places in Berlin. The room was comfortable and clean. I suggest this solution and, if I'll return in Berlin, I'll return in this hotel.
August 11, 2014
Rated 5.0 out of 5.0 by ufarrochil Good location, quiet room and spotlessly clean
As ever, I was was upgraded to an Executive room, but it was modern, quiet (on the 9th floor) and spotlessly clean.
The hotel has been given a complete overhaul recently and have clean, modern decor. That makes it a bit surprising that there are no power sockets anywhere near the bed.
It seems that they don't often use the bar in the Holiday Inn (it is quite small) and you're encouraged to use the one in the adjoining Hotel Indigo. It's actually a nicer bar but unfortunately the Holiday Inn wifi doesn't reach that far. A shame if you're trying to finish off some work with a celebratory beer...
I don't normally enjoy breakfasts, but the one here was excellent. A good range at the buffet, beautifully presented and regularly refilled. Best of all was that there was a large thermos of decent coffee waiting on each table - waving your arms for 5 minutes to be permitted a thimble-full of weak dishwater here!
Overall, a really nice hotel that is my preference for future visits (work and personal) to Berlin.
August 8, 2014
Rated 5.0 out of 5.0 by JoeTX Great Location, Great Staff
We stayed here for 3 days, and we very satisfied. The hotel (though challenging to locate on a GPS) is just two blocks from the train station and very near museums, the dom, the tv tower, and a tram stop. The staff was VERY friendly and the room was clean and comfortable. We would definitely return here.
August 4, 2014
Rated 5.0 out of 5.0 by Alex.69 Buchung Frühstück
ich hatte bei der Reservierung Frühstück für zwei Personen mitgebucht. Das war aber im Hotel nicht so angekommen. Ich hätte das Frühstück zu einem sehr viel höheren Preis nachbuchen können. Das war jedoch nicht in meinem Sinne.
...das muss besser klappen, war sehr ärgerlich
July 31, 2014
Rated 5.0 out of 5.0 by neaa Very pleasent stay
Nothing to complain about, very nice hotel in the center of east Berlin.
Very friendly staff all around and helpful in every way. Can only recommend this new hotel.
July 28, 2014
Rated 5.0 out of 5.0 by Patrisk Inmejorable experiencia
Nos alojamos 4 noches con mi hija. La ubicación perfecta, en pleno centro, pero en una calle muy tranquila. Las comodidades excelentes.
Nos facilitaron sin problema vouchers para wifi para nuestros 5 dispositivos (en este momento estoy en otro Holiday inn, en Londres y no solo tuve que pagar el wifi por el tercer dispositivo, sino que es lento y de mala calidad)
El personal merece 10 puntos, perdi mi telefono en un tren, y ellos se encargaron de llamar a objetos perdidos de DB para localizar el telefono.
Una de las mejores experiencias que he tenido en general en hoteles de IHG ( y me he alojado en varios)
Si vuelvo a Berlin, sin dudas me alojo de nuevo allí
July 25, 2014
Rated 4.0 out of 5.0 by Escape Club GC First stay in central Berlin
Not much for words but we had a pleasant stay here and there is no reason not to stay here. The staff were friendly, the service very good, and the room was above our expectations.
July 21, 2014
Rated 4.0 out of 5.0 by Berlina Great location
Hotel placed next to Alexander Platz.
The room on 10th floor had a wonderfull balcony with view to Alexander Platz.
July 14, 2014
Rated 5.0 out of 5.0 by Pudsey Great service
The staff were exceptional both reception and breakfast.
July 11, 2014
Rated 5.0 out of 5.0 by BusinessVal Great location, great staff and service!
This is the hotel I stay at when I come to Berlin. The hotel is conveniently located in Mitte close to many attractions and nice places to see. The staff is great and extremely helpful. The executive rooms are well equipped and always very clean.
July 7, 2014
Rated 4.0 out of 5.0 by Rick Steel First visit to Berlin
Handy location for transport links, shopping mall with supermarket and food court nearby.
Room rather small with little wardrope and cupboard space. Location of very small safe on the floor not good for those with bending difficulties. Bed clean and comfortable. Complimentary (limited) wifi. Basic soap in shower and sink. Towels a little on the small side. Pleasant reception staff and quick hassle free checkin.
July 7, 2014
Rated 5.0 out of 5.0 by windchaser777 Enjoyable stay
After a long trip to Berlin I was grateful for the executive room I had booked. Very fast check-in which was great.
The bed was really comfortable, even if the pillows aren't what I'm used to but it certainly didn't hamper my sleep. Bathroom was well appointed and clean.
Only small issue was the TV didn't work when I walked in the door, however the reception quickly solved the problem. If I had been able to turn it on myself though, I probably would have found the room-service menu and ordered something rather than go back out.
All in all, I would definitely stay at Holiday Inn Alexanderplatz when I return to Berlin. Danke!
July 5, 2014
Rated 4.0 out of 5.0 by Joanne124 Excellent customer service
Staff were helpful, very efficient at reception and the room was clean. Breakfast time was ver chaotic, crowded and food was average. Not enough employees to keep an eye on food and tables. Restaurant next door was very good for evening dinners. Varied food and drinks and very friendly and efficient staff. Nice patio area to relax. Room was quiet.
July 3, 2014
Rated 2.0 out of 5.0 by MW65 Übernachtung
Unter Durchschnitt, Hotel profitiert von der zentralen Lage.
July 2, 2014
Rated 5.0 out of 5.0 Very comfortable with excellent service
The staff were very professional, and all were very friendly and helpful. No enquiry was too much trouble.
June 30, 2014
Rated 3.0 out of 5.0 by chapat 1952 Hotel mit sehr guter Lage am Alex
Als Geschäftsreisender, der fast wöchentlich in einem anderen Hotel übernachtet und davon mehrheitlich in Holiday Inn oder anderen IHG Hotels gewöhnt man sich an einen gewissen Service-Standard.
Den habe ich hier zu bemängeln. Man merkt, dass diesesHotel von vielen "Bus-Touristen-Gruppen" belegt ist. Das Personal ist darauf nicht eingestellt und scheint ständig überfordert zu sein und ist zeitweise recht unfreundlich. Das bekommt man vor allem beim Frühstücjk zu spüren, aber auch Abends in der Bar.
June 29, 2014
Rated 4.0 out of 5.0 by millorm habitación correcta y servicios deficientes
no hay conserje¡¡¡¡¡
no hay mini bar¡¡¡
servicio de habitaciones lamentable. hay que ir al hotel de la esquina.
June 27, 2014
Rated 4.0 out of 5.0 by BELENA BUENA UBICACIÓN
Hotel moderno y con buenos servicios, ideal para hacer turismo por Berlín
June 23, 2014
Rated 5.0 out of 5.0 by KeinNickName Eine Woche - Entspannung bei der Arbeit
Die Übernachtung und der Service waren sehr gut. Schlafen konnte man auch gut. Solange man ein Zimmer im Innenhof hat. Dort kann es unter ungünstigen Windverhältnissen kurzfristig mal etwas lauter werden. Dann hört man die Strasse. War aber nur gelegentlich. Insgesamt war ich eine Woche dort. Hotel liegt sehr zentral um alternative Restaurants zu besuchen. Insgesamt sehr sauber. Auch Sky gab es kostenlos. Das Einzige was mir für ein Hotel dieser Klasse gefehlt hat, war ein Pool.
June 22, 2014