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Rated 4.4 out of 5 by 76 reviewers.
Rated 5.0 out of 5.0 by Very friendly staff and fresh design My husband and I stayed at the Hotel Indigo Berlin Ku'damm for four nights in July 2014. Upon arrival we were greeted by a very friendly and polite staff member and felt very welcomed after our long travel. We got the feeling that in this hotel there is genuine interest in customer service and that we could turn to the staff with any inquiries. The room (standard room) was very clean, had nice flooring, cool design, colors, and two windows (from the bedroom area and from the bathroom). Some aspects of the design elements weren't the most practical (such as having a curtain behind the sink which gets stained), but these were not too disturbing when taking into account how great the room otherwise looked and felt. The area around the hotel is clean and a bit posh but it was great for us. The public transport (u- and s-bahn) are really close so this is convenient too. Overall we had a great stay and would recommend this hotel to anyone. Special thanks to the professional staff! July 17, 2014
Rated 4.0 out of 5.0 by Nice location to city and great staff The room and location are great. It is within a few minutes walking distance to shopping and restaurants. Clean rooms and great staff, very friendly and helpful. The pillows are all so very soft. No firm pillows. Requested some at the desk and told there were not any firm pillows. They had other requests for firm pillows, but could not offer any. Overall, a nice place to stay. July 5, 2014
Rated 5.0 out of 5.0 by Super Hotel in super Lage Alles rundum super. Kann ich nur wärmstens empfehlen. July 1, 2014
Rated 4.0 out of 5.0 by Andrea, 48 In der Zeit vom 13. bis 23.06. 2014 habe ich 10 Übernachtungen im Hotel Indigo Berlin - Ku'damm gebucht. Das Hotel kannte ich schon von einem Kurzaufenthalt im Juni 2013 und habe mich u.a. aufgrund der Lage, der modernen Ausstattung und der Freundlichkeit des Personals erneut für dieses Hotel entschieden. Gebucht hatte ich ein Einzelzimmer, tatsächlich erhielt ich eines der Deluxe-Doppelzimmer, das dann leider zur Straßenseite raus ging und daher zeitweise bei geöffnetem Zimmer einem recht hohen Geräuschwegel ausgesetzt ist. Bezogen auf den aktuellen Aufenthalt möchte ich erwähnen, dass Mitarbeiter an Rezeption und im Frühstücksraum sehr freundlich waren. Das Frühstücksbuffet war ausreichend gut sortiert und wenn einmal Obstsalat, Joghurt oder Tee ausging, wurde auf Nachfrage promt und zuverlässig reagiert. Auch da solchen Nachfragen haben die Mitarbeiter immer ihr zuvorkommendes und freundliche Auftreten bewahrt. - Da auch Stammpersonal einmal freie Tage hat, waren an einzelnen Tagen andere Mitarbeiter vor Ort. An diesen Tagen war die gewohnte Anordnung und das gewohnte Sortiment am Frühstücksbuffet etwas beeinträchtigt, jedoch waren auch diese Mitarbeiter sehr höflich und hilfsbereit. Bei gutem Wetter besteht die Möglichkeit, das Frühstück auf der ruhigen Terrasse einzunehmen. An der Rezeption wurde mir unmittelbar geholfen, als ich ein Ticket für eine spezielle Abendveranstaltung gesucht habe. Da es regulär keine Tickets mehr im Vorverkauf gab, habe ich am entsprechenden Abend an der "Abendkasse" eines der letzten Tickets erworben. Als ich am Tag darauf der Mitarbeiterin an der Rezeption von diesem Erfolg berichtete, nahm sie dies offen und mit ehrlich wirkender "Anteilnahme" an meiner Begeisterung auf. Insgesamt kann ich dieses Stadthotel empfehlen. Sollte ich mal wieder nach Berlin fahren und mir Plätze im Innenstadtbereich ansehen wollen, werde ich vermutlich erneut versuchen, ein Zimmer in diesem Hotel zu buchen. Für die Gäste, die mehr als nur mal 4 - 5 Tage im Hotel Indigo Berlin - Ku'damm bleiben möchten sei noch erwähnt, dass der Stauraum im Schrank sehr gebrenzt ist. Daher sollte das Gepäck auf ein notwendiges Minimum beschränkt werden. Dies ist jedoch auch in anderen Hotels in Berlin ähnlich:-). June 28, 2014
Rated 5.0 out of 5.0 by I will be back. This is my second stay in as many months. The service from the front desk staff could not be better. The restaurant serving staff could be more attentive and invite you to have a seat when you walk in. This happened on both visits. The food is very good. I will be back when business requires and if I vacation in Berlin I will stay here. They are close to the tour bus line. Also check out the organic restauraunt, next door for dinner. The tatse is amazing. June 24, 2014
Rated 4.0 out of 5.0 by Short night stay We only stayed at the hotel for a rather brief night. Hotel is well located on a main street, but on a quiet corner, a few minutes walk from the Zoological garden train/S-Bahn stations, and the center of West Berlin. Small lobby with a restaurant where breakfast is served in the morning. As expected – a very business oriented hotel. Our room was at the corner of the hotel so was a bit or an irregular space, but was clean and new. Had no problems or complains but did find the bathroom arrangement a bit strange – the large door was no able (and seems it has been built that way) to hermetically close and separate the bathroom from the bedroom. June 23, 2014
Rated 5.0 out of 5.0 by Well designed hotel, modern and chic. The staff were more than accommodating with our needs. Mohamad, in particular had gone above and beyond to help us find our way around the city. This was particularly helpful as I have never been to Berlin before. The hotel is very chic and stylish and in a great location. They could work on an internal laundry service or perhaps a more affordable and efficient laundry option but this is a small concern in comparison to the great experience we encountered during our stay. Highly recommended. June 21, 2014
Rated 4.0 out of 5.0 by Reise mit Sohnemann wurden nett empfangen, kompetentes, freundliches personal, super service beim frühstück, lustiges, freundliches und hilfsbereites personal und das schon am morgen June 12, 2014
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