Rated 4.7 out of 5 by 49
Rated 5.0 out of 5.0 by joari A very good stay, .
Nice location, with walking distance to metro, nice restaurants and Ku' Damm Strasse.Excellent breakfast, most helpful staff. Room size is a bit small, but sufficient.
The staff are very friendly and most helpful and take seriously the mission of helping guests to get around Berlin. For example, when we arrived late at night, the front desk attendant directed us to an excellent restaurant (not tourist!) nearby, and ensured that not only it was still open for dinner and that there were seats available.
I've been at the hotel in business travel in 2013 and in vacations in 2013. Surely, will stay again when returning.
December 3, 2013
Rated 5.0 out of 5.0 by ThijsF Loved the room upgrade, loved the staff
I was on a 2 night stay in Berlin for a conference. I decided to compare both Hotel Indigo properties in town and see who's best.
Honestly, there's no winner or should I say: they are both winners. There aren't many Indigo hotels in Europe, so this was my first time there. I knew they had a boutique thing going on and was looking forward to experience it.
The Ku'damm Hotel Indigo was my 2nd night in Berlin whereas my first night was at Alexanderplatz. The first night already set the bar, so they had quite the challenge to top the experience.
First of all, the check-in procedure was flawless and the agent working the desk was excellent. She immediately recognized my platinum status and made sure I had a nice room upgrade.
The room was excellent: the colours and the entire vibe felt very relaxing. The bath room had a rain shower and there was even a penthouse balcony that boasts a great view over the area.
Although the Alexanderplatz property has a better location, the balcony and the exceptional service of the staff made sure the Ku'damm property is pretty much on the same level.
One thing I really hated: the internet was extremely slow and I even had to pay for the premium connection which was far from premium. Why do hotels have such a hard time delivering a decent WiFi? Especially since I paid for it.
December 2, 2013
Rated 5.0 out of 5.0 by James2 Very enjoyable stay
Wonderful, how friendly the staff is. Beautiful room, great breakfast, and well located.
November 28, 2013