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Rated 4.2 out of 5 by 112 reviewers.
Rated 5.0 out of 5.0 by an excellent experience great hotel, excellent central location, great views from the room, happening bar on the roof, excellent breakfast, i will definately be staying again July 24, 2014
Rated 4.0 out of 5.0 by cake was a nice touch I booked the room & table for a present for family members birthday so cannot comment my self but they said they really enjoyed it, the room was air conditioned, clean & service was really good. when i explained that it was for a 60th Birthday they kindly left a birthday cake in the room on arrival which was a nice touch. July 24, 2014
Rated 5.0 out of 5.0 by Very welcoming and great service Cannot fault this hotel. The booking agent was very helpful and efficient, I just happened to mention in conversation that it was a surprise for my Partners 40th Birthday. On arrival into the room there was a plate with two brownies strawberries and engraved in chocolate around the plate read Happy 40th Birthday, this was done as a surprise for him but was also a surprise to me and at no extra cost. I thought it was a lovely gesture. Thank you!! The Reception Staff were very welcoming and friendly, and our room was very bright and airy, with a view to die for over looking the mail box. Unfortunately M.P.W Restaurant was fully booked, but we did go up there for a drink the following afternoon to take advantage of the magnificent views, and again the staff up there were very attentive. Overall the experience was wonderful and have already recommended this hotel to friends. I would definately stay here again without hesitation. The only down side was that our stay wasn't long enough. Thank you to all the staff who made our stay a pleasurable one!!! July 22, 2014
Rated 5.0 out of 5.0 by 50th birthday i booked the hotel for a surprise 50th birthday present for my husband. we did not know to what to expect from the hotel or room as you feel they are all the same. when we entered the room we were speechless, it was so bright, refreshing and the view was fantastic. we left one of the curtains open overnight and my husband watched the sun rise over Birmingham. we will definitely be returning. July 18, 2014
Rated 2.0 out of 5.0 by Nice Hotel, shame about the expeience The room was an OK standard but not stand out, noise from next door was very loud. The walls in this place must be made of paper. The roof terrace is also a night spot of an evening and as a result there is alot of noise. Not a place for a quiet stay. July 17, 2014
Rated 3.0 out of 5.0 by Avoid the restaurant what a shame that this pleasant hotel is stuck with MPWs restaurant. I had crab cakes that had never seen a crab there was so much potato and the steak - sirloin which I asked for rare was overdone and tasteless. Two fat battered onions and some tasteless chips did not improve matters. I waited over half an hour for both drinks ordered. It was impossible to complain as I was hosting the table but the rest of the food seemed ok apart from overcooked sea bass. The sticky toffee pudding was good however. I would be happy to stay again but would certainly go elsewhere to eat. The breakfast and its service redeemed my views the next morning however. What a shame July 14, 2014
Rated 5.0 out of 5.0 by overnight couldn't fault anything about our stay. pool is not as small as some reviews led us to believe. if I stay again will have my nails done while having a glass of fizz salon looks great July 9, 2014
Rated 5.0 out of 5.0 by Almost perfect for Business This property is almost perfect for a business traveler. As someone that travels 60% of the time being away from home and family is not the most enjoyable experience so when you find a hotel that helps you relax it is a very pleasant experience. However there is one small thing this hotel needs to be perfect for a business traveler and that would be a business center. I was shocked that there was not one in this facility. The staff deserves a raise in salary they are on thier game. They know what they are doing well trained and very, very friendly July 4, 2014
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