Rated 4.0 out of 5 by 133
Rated 4.0 out of 5.0 by Feminini_t Comfortable, Pretty and Convenient
The only issue I had with the hotel was I had to run the water for 30 min or longer for it to turn hot. Other than that, very great hotel! I will stay again :)
February 26, 2014
Rated 4.0 out of 5.0 by mdlee1135 Nice hotel, good value, needs attention to details
The mid-block hotel is small, no lobby save for a bench and one startlingly tall chair. Expensive valet parking. Subway is 1/2 block away, don't drive unless you must. Staff welcoming and efficient. As a Platinum customer my wife and I were given an upgrade for our 1-night stay, much appreciated!
Our top-floor room was clean with a full modern bathroom, comfortable bed. All-in-all a good stay. This feedback has to do with the small details that can make a good stay great.
Here's what we noticed:
<1> No TV in the sleeping alcove (one could be attached to the wall in the corner, on a bracket, hospital-style)
<2> 1 robe in closet, not two
<3> No pen/paper anywhere in room
<4> No microwave in the efficiency kitchen area
<4A> Keurig machine with coffee cups, but no tea cups.
<4B> Tea bags, but no way to make hot water (see #4)
<4C> Only one regular + one decaf coffee serving.
<5> Bath had complimentary shampoo & conditioner, no mouthwash or lotion.
This hotel was a good value for price paid, even w/o the upgrade, and I will return. I hope with constructive feedback, management & housekeeping can raise their game.
February 25, 2014
Rated 5.0 out of 5.0 by LarryOC Surprising Value in BKLN
Only a couple short subway stops from Wall Street. A different view of the city. Rooms are large by any standard. Especially when compared to mid-town. Good restaurants nearby. Went to Juniors - a blast from the past.
Interesting decor. Upscale amenities. My third recent experience with Indigo brand properties. I will seek them out whenever possible within the IHG group. Normally stay at Holiday Inn Express or other IHG brands.
Last but not least, this stay I saved my client a good amount per night for my client vs. staying near Wall St.
February 25, 2014