English
Chicago Downtown Gold Coast
Book online or call:
1 800 972 2494
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Hotel Contact Information
Hotel Front Desk: 1-312-7874980
Hotel Fax: 1-312-7874069
Hotel Fax: 1-312-7874069
Rated 4.2 out of 5 by 122
reviewers.
Rated 4.0 out of 5.0 by Xiang Assistance in front zest
There s an old women with glass in the front desk was not nice when I checked in. I am a foreigner, she said that I don't know what kind room I want with a really bad facial expression.
May 19, 2013
Rated 4.0 out of 5.0 by Barry2713 Great neighborhood
Great reflection of neighborhood. Seemed safe and was clean. Parking for patrons is way too high. I don't know if it was the way I was dressed (work attire) but was treated with discontent. I have nearly a million points with IHG in just the last two years but somehow did not feel welcome here.
May 19, 2013
Rated 4.0 out of 5.0 by GradsDad Great Location, Good Value
Great location for tourist activities. Good value for neighborhood. Staff was attentive to needs, but not very personable... just doing their job. Rooms were clean and an adequate size even with two beds, Surprising to find TV not upgraded to flat panel.
May 19, 2013
Rated 4.0 out of 5.0 by markus1 Great Experience
Loved the decor, cleanliness & the staff. Good location, but the $39 parking fee is rediculous.
May 18, 2013
Rated 5.0 out of 5.0 by TerBear The best hotel and staff in Chicago.
Truly the Hotel Indigo Chicago North is the best. From the moment I walked in the staff made me feel welcome. Every staff member is friendly, knowledgeable and attentive. Very helpful in helping me navigate the city and always had the answers to all of my inquiries. This was my third stay at the Hotel Indigo and I can say it won't be my last. I will always stay at the Hotel Indigo when in Chicago.
Thanks
May 18, 2013
Rated 5.0 out of 5.0 by ElDonAlmighty Fabulous staff, easy walk to cool places
My wife and I use this as a great getaway because it's a great base to walk to the shopping and clubs on the Gold Coast.
Everyone things about downtown or Michigan avenue, but this area is fun because of the diverse restaurants and a more calm atmosphere.
The staff is fabulous and the rooms are neat.
Did I mention the great staff?
May 17, 2013
Rated 4.0 out of 5.0 by LisaT Great Location
Hotel Indigo was a good value for your money. Our room was spacious and was clean and I love being off the beaten path. Construction was going on during the day but didn't interfere with our stay at all. The lobby has a sitting area and a small bar which was perfect for a night cap or pre-event cocktail. The breakfast was a nice treat and I was very pleased I could order off a menu. I have already booked my next reservation and this time included the breakfast in my room rate.
My only complaint would be the people at the front desk. My experience with both the check-in and the check-out staff wasn't up to the standard of other hotels. They could use a lesson in customer service. They weren't exactly rude, but certainly weren't friendly and acted as if we were lucky to stay at their hotel. Something that can easily be corrected with new employees, if necessary. However, the restaurant server and bar staff were extremely friendly.
Overall, Hotel Indigo is a good value for your money.
May 17, 2013
Rated 5.0 out of 5.0 by TronR1Y Outstanding staff and great location
The pics on the website were reflective of the actual property. Enjoyed the sunny beach-like feel of the room with comfortable bed and faux wood flooring. Cleaning staff provided extra coffee for the in-room Keurig machine. Front desk provided print outs of bus routes and heated up restaurant leftovers in their kitchen. Just 5-9 minutes walking distance to restaurants, bars, shops, Water Tower building, and bus stops. At the time of booking, Indigo was the second least expensive 3-star in the city area.
May 16, 2013
