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Rated 4.3 out of 5 by 442 reviewers.
Rated 5.0 out of 5.0 by Excellent! The hotel and staff are wonderful. The location is excellent and near great restaurants and amenities. The only drawback is parking is steep, yet typical of a large city. It would be nice if guests or Priority Club members received a discount. November 12, 2014
Rated 5.0 out of 5.0 by Great Location and Deal The front staff was extremely helpful directing my wife and me around Chicago. They always had answers and solutions for where to visit or how to get to other attractions. Food down in the lobby was very good and the doormen were very helpful as well. Will recommend this hotel to others and hope to stay here again if ever in Chicago. November 11, 2014
Rated 5.0 out of 5.0 by Hotel Indigo Rocks! This is truly a wonderful hotel for so many reasons such as great location(Gold Coast), contemporary design, and comfortable rooms. But was makes this hotel so appealing is the outstanding customer service at the front desk. Dina was so very helpful in many ways and made our visit here so much more enjoyable. It is a rare to have a friendly and helpful front desk employee and I will stay here again for many reasons, but Dina, will be a major reason. November 11, 2014
Rated 5.0 out of 5.0 by Everything About This Property is Great Great Hotel in a Great City, Good location, I have stayed at this location many times when working in Chicago it is always my 1st choice when in Chicago. The staff is excellent November 10, 2014
Rated 5.0 out of 5.0 by The Great Chicago Indigo Located right in the heart of the Chicago excitement---Hotel Indigo has beautifully appointed rooms; great service; and one of the safest areas of Chicago. So close to amazing shopping; great restaurants; and some of Chicago' great neighborhoods( Old Town so close). Will stay there every trip to Chicago!!!!! November 10, 2014
Rated 5.0 out of 5.0 by Good location and service This was the right place for me, while at a convention this week. Close restaurants and entertainment. easy well lit walking distance. very nice room (smaller - the way i like them). November 10, 2014
Rated 4.0 out of 5.0 by comfortable bar area\staff needs improvement. The hotel is in good location and very comfortable. Booked through a covention site and the rate was higher than quoted. November 10, 2014
Rated 5.0 out of 5.0 by my stay We thoroughly enjoyed our stay at the Hotel Indigo November 6, 2014
Rated 5.0 out of 5.0 by Great Location Overall we like the hotel. Rooms are small but it is a downtown hotel. Colors are a little strange but it is an Indigo. Beds and Pillows not so much - pretty uncomfortable. November 5, 2014
Rated 5.0 out of 5.0 Nice Gold Coast location Nice room, close to chestnut and Rush. Your choice of restaurants and entertainment. November 4, 2014
Rated 4.0 out of 5.0 by Great price for the location Really nice hotel in the Gold Coast area. Restaurants and shopping all within a short walk. Excellent staff who are very attentive to your needs. November 2, 2014
Rated 5.0 out of 5.0 by Professional and courteous staff I have occasioned to stay several times on business, and each time my accommodations have been correct, greeted as a HIG member, and become acquainted with customer care at its finest. November 2, 2014
Rated 4.0 out of 5.0 by Great value Great value and location. Nice residential neighborhood with plenty of shopping and restaurants nearby. Not for light sleepers though! We could clearly hear all of the noise on the street and noise in the hallways and rooms above us. Luckily we wanted to wake up early every morning. If you're planning to stay up late and sleep late you probably don't want to sleep here. November 1, 2014
Rated 5.0 out of 5.0 by Great Hotel The hotel was great and the staff was awesome! They upgraded my room. The amenities were great as well. I would recommend this hotel. It is not close to the city center, but it is close to an L stop and the neighborhood is family friendly. It is one of my favorite areas in Chicago. October 30, 2014
Rated 5.0 out of 5.0 by Great room, good location, nice breakfast I was wowed by the room. I paid for 2 regular rooms and wasn't expecting one to be a 3 room suite. Beautifully decorated it was a change of pace from the usual hotel scene. Great location, walkable to Division and Rush strips as well as Second City and Olde Town. October 30, 2014
Rated 5.0 out of 5.0 by Enjoyable Stay Our stay was very enjoyable and we found the hotel to be very comfortable in a cozy , homey way. But still we were right in the heart of a busy part of the city. October 30, 2014
Rated 5.0 out of 5.0 by Great hotel! Definitely recommend this cute hotel in a quaint neighborhood! October 28, 2014
Rated 4.0 out of 5.0 by tolles Interior Wir haben das Hotel für das Ende des Urlaubs nur für 1 Nacht bis zum Abflug genutzt, die Umgebung ist toll und das Hotel hat wirklich liebevoll eingerichtete Zimmer.. Die Gestaltung und Farben bringen ein Lächeln auf das Gesicht. Leider war in unserem Zimmer eine Verbindungstüre zum Nachbarzimmer und man konnte das Reden der Nachbarn sehr gut hören. Auch der Duschablauf war bei uns verstopft so dass es die Haare der Vorgängerinnen hochgespült hat, was bei einem Hotel dieser Preisklasse meiner Meinung nach nicht passieren sollte. Trotzdem würde ich eine Weiterempfehlung aussprechen. Downtown ist toll. October 27, 2014
Rated 4.0 out of 5.0 by Good location, good hotel Hotel Indigo is a good boutique hotel, well located for pretty much everything you would want to do in Chicago. Many attractions are within walking distance and for those that aren't the hotel is close to the L-trains and bus routes. For the evening there are a number of good bars just around the corner, and a good range of restaurants also nearby. October 27, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service Comfortable bed and great service Room was small for price. October 25, 2014
Rated 5.0 out of 5.0 by Clean and great service The beds we comfy, room was very clean the ambienace of the room was great and staff was exceptional with great personalities. It was bery convenient to have a restaurant within rhe hotel. October 22, 2014
Rated 5.0 out of 5.0 by enjoyable chicago Had a very nice stay. The staff was very friendly and all seemed to be in a good mood. When the staff is happy they make for a warm welcoming atmosphere. The colors were bright and inviting and different then we expected. The bed and room offered an excellent night's sleep, something I needed. Thanks for the the friendly staff and pleasant stay! We hope to return soon. Doug October 22, 2014
Rated 5.0 out of 5.0 by First time in Chicago Great hotel, staff very friendly and full of advice, easy walk to shops and restaurants, we would use as a base for our next visit to Chicago and look out for their hotels else where. October 20, 2014
Rated 4.0 out of 5.0 by Great Choice Great location that's easily accessible to public transportation options. Charming neighborhood with historic properties. Nearby Starbucks on way to train station. Two decent restaurants on same block as hotel. October 20, 2014
Rated 3.0 out of 5.0 by Going backwards! This was our third stay dating back to the reopening of this hotel as a Hotel Indigo and unless things change it will be our last. The hotel has so much potential given the beautiful and historic neighborhood that it is located in and its access to great restaurants and Lake Shore Drive. The problem is that the décor is getting worn out including bubbling of the laminate floor, holes in the curtain sheers and an overall tired appearance of the painted walls and doors. Additionally, we had to ask twice for a broken shower head to be replaced and the bed linens, pillows and towels are sub-grade for a hotel of this type and price. October 17, 2014
Rated 3.0 out of 5.0 by Pillows and shower heads Pillows must have been 20 years old. Shower head came off when we adjusted it. Had a friend in another room with the same issues. October 16, 2014
Rated 4.0 out of 5.0 by Room met business expectations - bed was fine. The bathroom is kind of small Great hotel for a short stay - basically for business. Many places are within walking distance. October 15, 2014
Rated 5.0 out of 5.0 by Great experience! This is an awesome boutique hotel located in the Old Town neighborhood. It is a very nice area and we (two women) felt safe waking it day and night. The location is close to the red line subway (two blocks away) and several buses. Lake Shore Dr/Michigan Avenue is within walking distance. The hotel looks very hip and cool with a nice bar and sitting area upon entering. The front desk staff was friendly and very extremely helpful from the moment of arrival. They answered questions and provided travel information on a daily basis – both day and night with patience and smiles on faces. The doorman and security staff were equally helpful. The room was clean, quiet, spacious with beds that sit high off the floor which was a nice change. . The only thing really missed was the lack of a refrigerator and/or microwave in the room. Outside of that this was a perfect visit and I would stay at this hotel again. October 14, 2014
Rated 5.0 out of 5.0 by Excellent Location! I was pleasantly surprised by this boutique hotel! The room was spacious and bright. We had an amazing view of the Lake from our room. Better than the hotels downtown. The decor was bright and airy. We were in walking distance to several hot spots. I will definately return and recommend! October 13, 2014
Rated 5.0 out of 5.0 by October Visit really nice Great Hotel, nice location, a bit noisy, but tolerable October 13, 2014
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