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Rated 4.2 out of 5 by 249 reviewers.
Rated 5.0 out of 5.0 by Very helpful staff My mother stayed here for my son's college graduation concert and needed a handicap accessible room. The staff was very helpful and her room met her needs. Thank you! March 28, 2013
Rated 5.0 out of 5.0 by Best place to stay in Chicago The Indigo is my favorite place to stay in Chicago. I stay there at least once a year, sometimes twice in a year. My visits are usually a combination of business and pleasure. The location is superb. We like to frequent the pubs and bars on Division Street, walk to Oak Street Beach and Michigan Avenue, and catch the Red Line Train to see a game at Wrigley Field. Everything is close and easy to walk to. The hotel is well kept,the beds are very comfortable, and the prices are very competitive. The staff is friendly and helpful. I have never had a poor experience staying at the Indigo. I always recommend this hotel to my friends and family that are headed to Chicago! March 24, 2013
Rated 5.0 out of 5.0 by Hotel Staff Hotel Staff is outstanding. Polite, courteous, and welcoming. They go out of their way to please you. March 21, 2013
Rated 5.0 out of 5.0 by Great location The staff was friendly and the vibe was relaxing. The location could not have been better. Two blocks from the action, the subway, and some GREAT food. Much calmer than staying on the Miracle Mile, but not at all out of the way. March 21, 2013
Rated 3.0 out of 5.0 by Too small and no bathtub My family stayed here for three nights and the experience was OK at best. The staff was not friendly, except for the wonderful man who fixed my son's toy car. One morning the desk attendant was asleep in the backroom. I informed them that their would be four of us in the room with two double beds. There was barely enough room for us to walk past one another. They did not have a bathtub in the bathroom just a free standing shower, and the television was incredibly old and kept getting fuzzy. The breakfast was great along with the lady who served us. SHE WAS AMAZING. She was the the only thing that kept us there. March 18, 2013
Rated 5.0 out of 5.0 by Excellent comfort, service and location. I was 100 percent satisfied with the stay at Indigo Gold Coast Chcago location. The rooms were great and the view was perfect from our room location. The staff were by far the best service I have ever had. Knowledgeable and very friendly. I will definitly be coming back here again. March 17, 2013
Rated 5.0 out of 5.0 by Good place to stay The hotel was very colorful. The staff was very helpful. Didn't get a chance to try the restaurant. The bar was closing as we walked up, but the served us anyway. You are only about 2 blocks from the red line. Will stay again in the future. March 7, 2013
Rated 5.0 out of 5.0 by Wonderful accomadations with great facilities In recent visit to Chicago, I was impressed by Hotel Indigo. It offers comfortable rooms, stylish decor, and splendid amenities: hardwood floors in room, excellent furnishings, and quiet surroundings. The staff was attentive and very welcoming throughout my stay. My room had a superb bed with a quaint bathroom. and came with a small table, a comfy easy chair, a decent-sized TV, and a Keurig. The Wi-Fi in room was extremely reliable and worked without a hitch. In addition, the hotel has a fitness studio with excellent equipment, all in working order. A wonderful plus after a long day of meetings is the Lobby bar where one can unwind. The Hotel's location near Oak Street and the Lakefront at North Ave is another plus. Lots of choices for shopping and eating are nearby; there also pharmacies close by and two supermarkets in the area. I would recommend breakfast in the morning at the Hotel. The service is wonderful, and the dining room is relaxed, in a very comfortable setting. Great way to start the day! Definitely I recommend and plan to return on my next visit. February 23, 2013
Rated 5.0 out of 5.0 by The Best! I just love this hotel...I have stayed many times with my job and on my own time. While on this last trip, I usually go to the cafe on the corner for breakfast,but I discovered the Indigo does a full breakfast now. It was very good! I told the young lady working there,I taste like I made it myself! Homemade! Looking forward to my next stay at the Indigo in Chicago! February 20, 2013
Rated 4.0 out of 5.0 by Kitchen needs a little help... Only thing that hurt my rating of the Indigo was the quality of the food we received. Very over cooked. One of our friends got a hamburger that was waaaay over cooked.. The Blackhawks could've used it for a game! Overall though, very awesome property, very nice and helpful staff I would stay again for sure! I might not eat there though. February 15, 2013
Rated 5.0 out of 5.0 by Very nice and Affordable! We stayed at Hotel Indigo when we came out to the city for a wedding. Before calling to book my room, I had feared the prices were going to be outrageous because of where the hotel was located. I was pleasantly surprised to find out the rooms were very affordable and even happier once I actually got to see the room. We did have an issue with the fireplace in our room when we first got there, but the service guy was able to come up and quickly fix the issue. Overall, it was a very pleasant experience and a very cool room. My only disappointment would have to be that there was wood floors instead of carpeting. Any other time of the year this would have been fine, but since it was the middle of winter and had just snowed a bunch the day before, there was really no good place to wipe our feet or store our shoes once we were in the room. The water just kind of puddled up in the corner. February 11, 2013
Rated 5.0 out of 5.0 by One of the Best in Chicago I travel to Chicago about once a month. This was my first stay at the Hotel Indigo, usually stay at other InterContinential properties... This stay was fantastic... February 10, 2013
Rated 5.0 out of 5.0 by Pleasant accommodations and excellent service This was a charming and well-run little hotel--clean, cheerful, and excellent staff and I would definitely stay there again. Our only complaint was the very blah and over-priced breakfast, but lots of alternatives near-by. January 31, 2013
Rated 5.0 out of 5.0 by Great room, great staff I mid-morning at the Indigo for afternoon meetings, and the front desk graciously welcomed me, checked me in - and clued me in to the free wireless in case I'd like to stay and work before my appointments. Great value, clean and fun decor. January 24, 2013
Rated 5.0 out of 5.0 by Great service! Great people! I have stayed at Indigo hotel, Chicago for several times. I had a wonderful time. The staff was an extremely helpful and friendly. I would like to express my special gratitude to Alma. Alma has provided a very professional customer service to me. January 22, 2013
Rated 1.0 out of 5.0 by Horrible! This is an absolutely horrible property! The rooms are small, the staff is extremely rude and unorganized, and it was a complete dump for 25,000 points. My wife and I spent the night in Chicago for our honeymoon. When we showed up they did not have our Priority Club Express check in ready, the gentleman checking us in didn't even speak to us lead alone look at us. Very rude! The room we got was small, the mattress was very uncomfortable, and the TV was small! They have very old tube TVs. Don't come here expecting to hang out in your room and enjoy the day together. Miserable experience! January 19, 2013
Rated 5.0 out of 5.0 by Fun place, Unique design! Stayed with 3 other couples for an overnight in Chicago. The hotel is very stylish, unique and encourages you to have fun!! Beds comfortable, staff friendly and helpful. January 3, 2013
Rated 2.0 out of 5.0 by rooms just look old.. the flooring is peeling up, the rooms are odd in size and this whole place just seems old and used up. We get into one room and it has a leaking toilet (all over the floor). Since the floors are laminate wood, and the water flowed outside of the bathroom, the floor was swollen up like sponge bob. The second room suffered the same peeling laminate and was just plain cold all night...we ran the gas fireplace all night and it still could not keep up with the lack of heater. They would not move us to another room this time. Also have issues with what they call a breakfast rest. as it is nothing more than a coffee bar with microwave breakfasts. December 31, 2012
Rated 3.0 out of 5.0 by Ecclectic but no warmth Arrived to Chicago on business with personal time to spare. Upond checking in, I was given the opportunity to check in early. This was about the most accomodation and courtesy given at this hotel. They weren't welcoming, friendly. Usually they welcome you, ask if you have every been here before, do you know the area, or even just the amenities there at the hotel. The most friendly was the gentleman who helped me with my bag and the housekeeper who check on the room to make if I needed anything. It wasn't anything I think that was intentional, but it was more of a cold unwelcoming feeling from beginning to the end. December 25, 2012
Rated 1.0 out of 5.0 by Dirty Room I have already sent a letter to the hotel. We were unhappy with our room, the cleanliness and condition was poor. I was expecting a much nicer hotel. December 14, 2012
Rated 1.0 out of 5.0 by pleasant stay Spacious room, very comfortable bed, excellent bathroom, pleasant staff: the best bargain in Chicago December 12, 2012
Rated 5.0 out of 5.0 by Really cute, clean, and fairly centrally located... I love this hotel. The rooms are a little small but they are decorated so nicely you really forget that. While the hotel is not on a major shopping/entertainment street - it is plenty close to everything. Great price for the location and level of service. December 11, 2012
Rated 5.0 out of 5.0 by Great wedding night! Got married and booked a King size with a fireplace for the night. It was very nice. The service was exceptional. They gave us great service, were very courteous, brang us Wine and chocolates ... overall it was just a very nice experience for my wife and I. Would recommend to anybody. Sure the walls are a little thin but it wasn't a big concern for us. December 11, 2012
Rated 4.0 out of 5.0 by Comfortable bed and freindly desk help Bed was very comfy. Room was a little small, but for 2 people was fine. Liked the hard surface flooring rather than carpeting. Only real negative was the buzzing sound outside the door. It was rather loud humming from something electrical. The front desk staff were very friendly and welcoming. December 9, 2012
Rated 5.0 out of 5.0 by Fantastic! The rooms are large, beds comfortable, staff super friendly and accomodating. The hotel was exceptionally clean and pleasing to the eye. Indigo everywhere, but not somehow not gaudy. The hotel is conveniently located. The train is just two blocks from the hotel, nice restaurants and shopping close by. December 7, 2012
Rated 5.0 out of 5.0 by Amazing Time! I had an amazing experience at this hotel! From the wonderful ladies in the spa who made me feel right at home the moment I arrived to the concierge who helped me grab a town car to the museum and then on to the airport! Amazing staff! MaryAnne in the bar made tasty martinis and conversation and Holly the sales manager made me feel like royalty! The room was clean, well stocked and had everything I needed. The quiet neighborhood was a five dollar cab ride from the loop (and they had free shuttles!) but had amazing bars two blocks away! Bravo Hotel Indigo! I will be back! December 7, 2012
Rated 5.0 out of 5.0 by Perfect location and neat hotel Stayed over Sat. nite and really enjoyed the room, the location and the staff. We were able to walk to all our destinations. Chocolate chip cookies in the hotel lobby were real good too ! Convient parking garage right next door. December 7, 2012
Rated 3.0 out of 5.0 by Great service! Room below avg I felt the service was outstanding and the lobby area was very nice. The sleep room itself was very small, not very clean and not "business" friendly. Barely room for my laptop on the desk and no available outlits under desk or next to bed. The only outlit I could use was on a wall under a mirror. Had to plug laptop there and leave on floor. Not sure if "family" friendly either with no pool or hot tub. However, very nice neighborhood and within walking distance to many attractions/shopping/restaurants/bars. I would recommend but only for a shopping experience, not so much for business travel. December 7, 2012
Rated 4.0 out of 5.0 by big bed small room very comfortable bed, room a little small. Staff very good December 3, 2012
Rated 5.0 out of 5.0 by Thanx on Thanxgiving for the Indigo We live across the street of the hotel. It is great to have the hotel so convenient and comfortable for our family to use. We have used the Indigo for years, and have been pleased with its staff and availability. Thank you. November 30, 2012
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