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Rated 4.3 out of 5 by 199 reviewers.
Rated 1.0 out of 5.0 by Rough night at hotel indigo When I arrived, I pulled into the parking lot with a u--haul trailer in tow (moving). After navigating around the back of the hotel, I found the exits purposefully blocked by hotel shuttle vans. I guess it was a security measure as its not the best part of town. Due to the layout of the parking lot, I was unable to turn around and could not back the trailer up 250 yards around corners to go back the way I came. The entrance did not publish that the lot exits would be blocked. I went inside and informed the desk clerk of the issue. She couldn't have been less interested in helping me and said I'd have to wait it out until a shuttle driver returned. I waited by the vehicle for 10 to 15 minutes and someone came and moved the van. It was 1:30 am. I parked in a side lot not owned by the hotel. In the morning, the shower did not produce hot water although hot water came from the sink. I was on a tight schedule so I was forced to take an ice cold shower. Upon checkout I informed the desk attendant that the shower in the room was not functioning properly. Again, "sorry, here's your receipt". No offer of breakfast, room reduction, or points, or anything to make a good faith effort. They were perfectly happy to take my money as though I had received full value of the stay. Upon inspection of my bill there was a $6 charge for parking. I had to turn around and wait to have that removed. I'm a platinum member and can't remember a time I had such an overall bad experience. It's truly disappointing that the parking, shower, erroneous billing, and inattentive staff were able to make this a lousy stay because it is an otherwise nice looking hotel July 18, 2014
Rated 4.0 out of 5.0 by overall review First time at this hotel. Sorry I only got to stay one night thought it was a really good place. July 14, 2014
Rated 5.0 out of 5.0 by Great 1st stay for business I have never stayed at a Hotel Indigo. Staff was friendly by telling me about the hotel. A front desk staff member even told me a great place to get some dinner around the area. All around a great stay and will stay at other HI in the future! July 14, 2014
Rated 4.0 out of 5.0 by Good overnight stay Stayed here in May for a weekend excursion in Atlanta. Wanted someplace close by to the Airport. First stay in a Hotel Indigo. Pros- free parking, WiFi, large comfortable room with a King bed, couch, flat screen TV, work desk, & hotel bar/restaurant. Cons- No refrigerator or microwave oven and free breakfast. The room's furnishing was rather mod and added to the atmosphere. The large walk in shower is excellent! Heard the often-mentioned train & airplane noises, but they stopped and started at reasonable hours, so they did not interrupt my sleep. The hotel let me use the staff refrigerator/microwave, so my leftover barbeque wasn't wasted. I enjoyed my stay, but one of my screening criteria is refrigerator/microwave oven for something more than 1-2 nights, and their website specifically said my room would have them. Also GPS directions to Indigo wasn't accurate, so it routed me to a different part of Harvard Avenue. July 12, 2014
Rated 5.0 out of 5.0 by C.Watson An absolute beautiful hotel. Jesse was the guy. Very professional, helpful, and wonderful. The room itself was dynamic. The restaurant was great too. My best stay on this "vacation" journey........hands down. I highly recommend this hotel. July 9, 2014
Rated 4.0 out of 5.0 by Unexpected stop This was not an expected trip I was in the Atlanta area and it was getting to late to drive so I stopped and made reservation. There some issue with my check in due to some flight delays. I wanted some ice in my room but was unable to find an ice bucket to put it in. The room was designed very nicely and I found it to be comfortable. . July 8, 2014
Rated 5.0 out of 5.0 by Great stay I really enjoyed staying at Hotel Indigo. The staff was very professional and the rooms were very nice. July 6, 2014
Rated 5.0 out of 5.0 by What a great experience! We really just needed lodging overnight for our flight the next morning, but what a treat! The hotel is classy and contemporary. The rooms are oozing with comfort and style. And the staff all deserve raises! We were welcomed at check in, but had to come back down stairs in need of neosporin. The staff member said they didn't sell that, but went to the back to their first aid kit and got us some! Also we came in late, just as the lounge was closing the food down, they stayed open just to feed us. Would stay here again, anytime July 3, 2014
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