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Rated 4.2 out of 5 by 240 reviewers.
Rated 3.0 out of 5.0 by Expensive for what you get Rather expensive for what you get. But not a bad hotel. Staff is great. October 15, 2014
Rated 3.0 out of 5.0 by Boutique Hotel - ok stay for the money The hotel is fairly old but the common areas are well kept, bright and colorful. The rooms are adequate, but are in need of a real overhaul (not just another coat of bright paint) The flooring in the room is cheap laminate that is not holding up well and seems difficult to keep clean. The bed was comfortable and there were abundant pillows. The A/C in the room never went below 70 degrees even though it was set to 65. During most of the stay, one of thre guest elevators was out of service and the staff elevator was dirty and old. I really enjoyed the breakfast offerings and had dinner twice while staying here. Due to a large confernce going on, the wait staff had difficulty providing adequate service, but it was understandable. it was much less crowded in the evenings and the bartender was very attentive. October 13, 2014
Rated 5.0 out of 5.0 by Nice stay The room and hotel as a whole were very comfortable the location was also a plus, within walking distance to Deep Ellum. A shuttle was provided to take you to places within the area. The staff was very accomodating October 9, 2014
Rated 5.0 out of 5.0 by Great customer service and convenient location This was our first time staying at the Dallas Hotel Indigo and we were pleasantly surprised. The staff at the front desk and the doormen were very friendly and helpful. We had a 6:00 a.m. flight out of Dallas and the doorman made arrangements the night before to have a cab waiting for us at 4:30 a.m. The doorman left us his cell number in case there were any problems! Everything worked out well. The rooms were nice and clean and quiet. The location was within walking distance to great restaurants and bars. We enjoyed our stay and will be back when visiting Dallas. October 8, 2014
Rated 4.0 out of 5.0 by Valet Very accommodating service! Nice to have instead of driving downtown and finding parking. October 7, 2014
Rated 5.0 out of 5.0 by Great staff All the staff we encountered were very professional and nice. Room was comfortable. October 7, 2014
Rated 5.0 out of 5.0 by Personable staff great ambiance I have stayed at Hotel Indigo in Dallas many times over the years. It is a great place. September 29, 2014
Rated 5.0 out of 5.0 by Hotel made this hard to please business traveller happy This hotel is clean, comfy, gracious and provides the best sleeping experience I have had other than in my own bed at home. Staff goes out of its way to make stay inviting and to do pretty much whatever they can do to help. I travel A LOT and have never been unhappy with the Indigo. Here are a few examples: a. They are aware that I prefer to have blankets rather than a comforter in the bed. Each time I have stayed, there has been a blanket waiting for me. b. I got in VERY late this week from a trip. My husband called and ordered room service for me so that when I arrived at 1am dinner was there for me. c. The guy who runs the downstairs bar in the evening allows me to ask for special stuff at the restaurant because when you stay for a week or more at a time the food gets a little repetitive. d. The room is clean, clean clean beds comfy, service outstanding. I have now stayed here 17 days over the past 45 and have no complaints. e. In the last trip my room did get hot and they addressed that immediately f. in the suite I stayed at, the desk was in the bedroom area - the maintenance guys came up and switched it so that I was not working in the bedroom and the computer was not on all night to keep you up. I stay in a lot of hotels this one is by far the most comfortable and has the most gracious staff. September 29, 2014
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