Rated 4.6 out of 5 by 64
Rated 5.0 out of 5.0 by hs093248 nice rooms, comfortable beds
This place is close the 5 & 805, and next to a Chili's. Is newly renovated and the lobby is elegant. Staff was on point and suites are beautiful, have a fridge and microwave and we had a view. Convience, quiet area, proximity to restaurants, multiple delivery options, plus they had my suite ready early.
November 12, 2013
Rated 5.0 out of 5.0 by Junior86 Wow experience
Excellent customer service, everybody are very nice
November 11, 2013
Rated 5.0 out of 5.0 by SuzABQ Nice stay in San Diego
I was on business and the hotel was near the venue so I could walk the 2 miles in the morning and in the evening to the business venue which was lovely. The area around the hotel was safe, clean and with a paved sidewalk.
There is a Racket club near by that contains a yoga studio (Yoga80) within walking distance. I attended 2 classes and the quality of teaching was very good.
The hotel staff was terrific: Friendly. Helpful. Courteous.
The beds were the best I have slept on - ever in a hotel. I want to set up my bed at home just like the bed I slept on at the Holiday Inn Express.
Food and beverage quality was low. I think in this day and age there is NO EXCUSE for bad coffee. However, there was a lot of breakfast food and beverage choices available - just bad ones (blah!). I managed to put together an egg sandwich with my bad coffee in the morning.
I would stay here again and find a good coffee shop for the morning.
November 3, 2013
Rated 4.0 out of 5.0 by GMMS Always Good
Use this location when we having meetings at our local corporate offices.
Staff is always friendly and helpful, room is always nice and clean.
October 12, 2013
Rated 4.0 out of 5.0 by MiHC Quick weekend stay
Convenient location to stay when dropping off child to nearby university.
September 30, 2013
Rated 5.0 out of 5.0 by darkness57 great location, great service, etc.
I stay here quite frequently on my business trips to San Diego and never had a complaint, until recently and its a minor one at that. This is one of the few HIE that I stay at that doesn't carry the NFL Network, which is important, particularly during football season. Aside from that, great place to stay!
September 30, 2013
Rated 1.0 out of 5.0 by Omerino Poor quality
it doesn't worth the money I paid at all. Disappointing!
September 26, 2013
Rated 5.0 out of 5.0 by NorCal26 2 night stay over the weekend.
Staff was friendly upon arrival. Offered us snacks after check in. Room was clean and nice. Bathroom looked updated. Breakfast was very good. They even have pancakes for breakfast.
September 25, 2013
Rated 3.0 out of 5.0 by Jamaican hotel service
One of the front desk ladies, with hair to her shoulders and glasses didnt make me feel comfortable. one evening while coming in from work i was stop by her, she ask me for my last name and my room number, i told her i already checked in, but she insisted. there was no lounge area to get out of my room to relax and watch tv, there is only 1 washer and 1 dryer, it took a long time before the washer and dryer become availble. The room was great, overall was not impressed which started with the front desk lady.
Room 421 9/9 - 9/19
September 24, 2013
Rated 5.0 out of 5.0 by DoctorP1 Truly exceptional service and comfort
My work brings me to San Diego (Sorrento Valley) every Thursday and Friday, which means I have to spend Thursday night in San Diego. Commuting 104 miles to Sorrento Valley, I'm usually very tired and craving a warm comfortable bed,and quiet surroundings. I was impressed with the comfort of the bed, and the quiet. I must say I was well rested the next morning.
The variety of breakfast choices is an added bonus to what I already consider an amazing experience.
Since I'm going to be in San Diego a lot of Thursday nights for the next couple of months, I'll definitely be making here my place of relaxation and comfort away from home.
August 27, 2013
Rated 5.0 out of 5.0 by AzFamilyTraveler Great Value
My family and I stayed at this location for 4 nights. It's a bit off the beaten path which can be a relief for those that don't want to stay in a densely populated area with several hotels. The staff is friendly, and more than accommodating. My children enjoyed the free breakfast (huge plus on a vacation for 5). Hot tub and pool were clean and it was tough keeping the kids out of it.
The only downside is that the property shares its parking lot with a Chili's restaurant so parking may be tight until after the dinner rush dies down.
Overall, we really enjoyed our stay and would stay there again.
August 17, 2013
Rated 2.0 out of 5.0 by deejay686868 very nice staff. plesant & smiling.
Was assured on 3 seperate phone conversations that my room would possibly connect but definatley would be right next door to the second room we reserved. This was important because we needed one child to sleep with Grandparents. At check in I was told that was impossible, but we would be on the same floor. As a result we had to PAY for a roll away bed and live uncomfortably for 3 days.
Also, the room phones are junk. None work. Family was forced to use cell phones and rack up roaming charges because we couldn't call room to room.
And finally, the refrigerator did not work, so our water was warm and our yogurt spoiled. So overall, I was disappointed and will not stay at a holiday inn on future travels.
August 16, 2013
Rated 5.0 out of 5.0 by ziyi 酒店不错推荐
August 8, 2013
Rated 5.0 out of 5.0 by Alexander5 Excelent stay with all needs met.
I have stayed at this hotel a number of times when in the Sorrento Mesa area. The hotel is clean, comfortable, and the staff friendly and accommodating. They have a nice breakfast as well. It is conveniently located.
August 1, 2013
Rated 5.0 out of 5.0 by darkness57 Great service
I stay here quite frequently and the great service is always consistent. The front desk staff is the primary reason that I keep coming back.
July 17, 2013
Rated 5.0 out of 5.0 Good room and great service
The room is big, clean and comfortable. And the service is great.
April 25, 2013
Rated 5.0 out of 5.0 by Peoples 2 thumbs up all around!
EVERYTHING was wonderful, starting with the GREAT front desk women. She was one of the friendliest and helpful front desk personnel I have ever encountered at any hotel! The front desk person sets the tone and she was excellent - She's a keeper!! Location to UCSD and running trails were two of our main reasons for choosing this hotel and we weren't disappointed. The room was very clean and the bed comfortable! We look forward to returning!
April 12, 2013
Rated 5.0 out of 5.0 by naveed Nice clean room, friendly staff
The room was nice and clean. Staff was friendly and helpful. The room has a fridge and microwave.
One small problem. The refrigerator is right in front of the bed. And if you're sensitive to noise, it can get annoying. I'd recommend moving the refrigerator far away, but it might be hard with the room layout. I'm not sure how they can fix it. If you don't need the refrigerator, you can just turn it off.
March 24, 2013
Rated 5.0 out of 5.0 by Barb2002 Relaxation!
Friendly service and relaxation wrapped into one. Great place to stay the night and unwind!
March 9, 2013
Rated 5.0 out of 5.0 by 702helipilot In from Vegas
I think our customer service rep was Marian!? Excellent service and extremely friendly! Would come back again because of her.
February 8, 2013
Rated 3.0 out of 5.0 by dukemojo bad service
2/1/2013 , still waiting for my points and invoice from 1/21/13
February 2, 2013
Rated 5.0 out of 5.0 by DB5855 Great Location
Had a nice stay. Rooms were large and beds were comfortable. Chillis right next door. 1 block from my corporate office. Great resturants close by.
January 29, 2013
Rated 4.0 out of 5.0 by Hajime Enough Space and good location
It was convenient location for us to stay.
Room was clean and Mexican food at the front of the entrance was also convenient.
January 15, 2013
Rated 5.0 out of 5.0 by nmay A very relaxing weekend vacation
Marian welcomed us as priority members and checked us without a hitch.
November 2, 2012
Rated 5.0 out of 5.0 by granddad Great Experience
Comfortable bed, choice of pillows, quiet, good location.
November 1, 2012
Rated 5.0 out of 5.0 by Marina Excellent Service
I' being going the last 3 months to the same hotel because I loved the service, the rooms, and the employees were very nice, very and respectful people.
October 26, 2012