Rated 2.0 out of 5.0 by DnA9413 No hot water
I've stayed at this property a number of times when I have work at RTP. Each visit was very nice and I have not had any complaints, just compliments.
This visit was only fair as two of my three days at the hotel did not have hot water. Also, the staff at the restaurant in the morning were decidedly unfriendly. Restaurant staff in the evening were just as pleasant as ever, and the front desk staff was very nice as well.
Hopefully they fix the hot water problem and give the morning staff some refresher training on hospitality.
I recommend this hotel based on the sum of my experiences, hoping that this last visit was an aberration.
May 21, 2013
Rated 5.0 out of 5.0 by GSC80 Great Hotel!
Second time staying at this Hotel Indigo location. The service was courteous and efficient. The room was clean and refreshing. The bathroom was well stocked with quality products. As with the first stay, the bed was extremely comfortable. We stay in this area several times a year, and will always stay here! Only one suggestion for improvement - we'd love to see a continental breakfast buffet available, or of not that, just a pastry/coffee buffet for a quick bite in the AM.
May 20, 2013
Rated 5.0 out of 5.0 by SmilesinAtl Love The Indigo!!!
I stayed at this location the end of April and I was so pleased with everything. The staff was pleasant and the room was superb. I have stayed at the Indigo in San Diego and was pleased to know that this brand is consistent. The hotel has a contemporary feel. I am very particular about bathrooms where I stay and this was very inviting and refreshing. I enjoyed the Aveda products and the spa shower. I will always look for an Indigo wherever I visit. As for this location they get a perfect 10 from me, (and I am not easy to please)! :)
May 6, 2013
Rated 4.0 out of 5.0 by Lala Great room
We stayed as priority club elite members and although we enjoyed our stay and luxury of the room, there was no recognition of being a priority club member. We stayed at Hotel Indigo once before in Sarasota and they treated us like family.
We stayed to celebrate our Anniversary, but when we told the front desk this they had no response.We travel all over the world always around this special day and this was the first time we had no acknowledgement.
April 12, 2013
Rated 5.0 out of 5.0 by a65corvair Great Hotel
WOW refreshing change, nice hotel! Stay here if you want a great value
April 9, 2013
Rated 5.0 out of 5.0 Great stay for people w/ Allergies!!
We stayed in the Raleigh, NC Hotel Indigo for my birthday weekend (February 16th) and it was just genuinely great, overall. The modern design was refreshing to see at a hotel, and the hardwood floors tipped the scales. My 3 year old has bad allergies and is allergic to dust, and because of this we do not travel often if we have to stay in a hotel. Becuase they Hotel Indigo had hardwood floors.. she had absolutely no problems during our stay! It was floor-licking clean. The beds were huge, and the most COMFORTABLE I've ever been in (even over my own bed!). In the future, we will ALWAYS stay at this hotel when in the Raleigh, NC area. I'm typically VERY critical and picky.. so if I'm pleased, it's a good thing. :O)
Kids absolutely loved it. My son slept like a baby, and my daughter loved all of the colors and "cool" feel to the room. They both felt all "high class" staying there, which was sweet to see. :)
The rooms were gorgeous, even better than the photos. The bathroom was very modern and the shower looked amazing as well. With that being said, the ONLY con (and I am hard to please..) is that the water pressure was pretty bad. To have such a great hotel, it saddened me to have a bad shower. :/ There is also no tub (which I was fine with).
Also, when I walked in.. the smell was wonderful. Some kind of flower? I'm not sure, but it was great. When I checked in, the lady at the front desk gave me water and gave me a candy bar choice for being a Priority Club member. That made my night! Great experience overall.
April 4, 2013
Rated 3.0 out of 5.0 by Lenitra4 Comfortable bed
This hotel is very modern, loved the look. The swimming pool is TINY; my kids said the comfort of the beds made up for the small pool. I totally agree! A few downsides for me was there was no continental breakfast which is a MUST when you have children. Also, there was not refrigerator/microwave in our double queen size room. When we called to inquire we were told we would could request to have a refrigerator brought up to our room. A microwave wasn't an option. I am use to these things being a standard feature nowadays, I guess I will have to double check the next time.
March 20, 2013
Rated 4.0 out of 5.0 by GrandmaTime Warm and Friendly
This is a very nice hotel. The staff was friendly and seemed to be very informative.The room was colorful and extremely clean. I must say that having wood floors in the room seemed to be inviting however, the idea of the furniture sliding around every time you bumped in to it was kind of a hassle. Placing furniture guards under the legs would solve that problem...hint hint.
I choose this hotel because it had an indoor pool but was rather disappointed when I saw the size of the pool and the fact that there was little or no place to sit while the kids enjoyed the pool. Also no drinks/food are allowed in to the pool area. There is no sign posted but after we packed lunch for the day the staff informed us of this. This limited our options for lunch since the idea of bring the kids in to the main lobby for lunch (all wet) did not seem like a good idea. While the hotel is very nice I would not say it is "kid friendly".
February 28, 2013