Rated 4.0 out of 5 by 92
Rated 1.0 out of 5.0 by CMARL NOT GOOD
A very Noisy Air Conditioner
No Toiletories in room
Very bad breakfast selection
Many other things
February 28, 2014
Rated 5.0 out of 5.0 by Ampm93 Beautiful decor and very clean room
I would definitely recommend this hotel to travelers. Unique and relaxing decor with an island feel. Restaurant had very good food.
February 26, 2014
Rated 5.0 out of 5.0 by MSU_Bulldog Nice Hotel
A very nice, unique hotel (I've never stayed at a Hotel Indigo before). It was definitely a nice break from the normal hotel decor. I would definitely stay there again if I'm in the Raleigh area.
February 18, 2014
Rated 4.0 out of 5.0 parent night away
Completely enjoyed the hotel, front desk was very helpful and nice! room was beautiful and different as well as very comfortable - however - left my shoes - called immediately and they were'nt returned. makes me sad!
February 13, 2014
Rated 5.0 out of 5.0 by Sam80!! Great place to stay
This hotel was a great stay for the weekend. They allowed late check in and check out. Very clean and stylish. Would recommend to a friend and would totally visit again.
February 12, 2014
Rated 2.0 out of 5.0 by Bilmelater271 Great people, good food, a few hiccups
Checked in for a two-night stay. Discovered that the first room had been smoked in, so the very nice desk clerk quickly upgraded me, with sincere apologies, to a large one bedroom suite. Really nice, but the door to the balcony would not stay shut. At 40 degrees and windy, this was not an option. Another trip to the lobby, and back up to find the next room had not yet been serviced. Back down again, and landed in a room that was actually smaller than what I'd booked. Too tired for yet another trip to the lobby, I just unpacked and went to sleep. Innocent mistakes, and the desk clerk and I did our best to enjoy the dark humor of it all. Two dinners were very good. Would stay again, but will surely ask for that suite upgrade for my troubles! :-)
February 8, 2014
Rated 1.0 out of 5.0 by afoxe01 Filthy
My first experience at this hotel was a few weeks ago. After being disappointed in receiving a room with dirty sheets, I wrote a rather fair and accurate review and was contacted via email from the hotel. I decided to give them another chance, and utilized the location convenience for my work travels. Since then, I'm constantly seeing the same thing, dirty sheets.
I personally stay in hotels for 4-5 nights a week, ultimately paying in most cases over $100 a night for less than 12 hours. You would think asking for a clean room with fresh sheets wouldn't be too difficult of a task to manage.
Unfortunately I have given up and will not be staying at this hotel again. My most recent visit was Thursday night. after pulling back the sheets and climbing into bed, 2 out of the 4 pillows were dirty, stained, and unclean. Luckily I travel with my own pillow. However, my boyfriend ended up pulling left over strands of hair from one of the remaining pillows. I had anticipated taking them down to the front desk during checkout, however before my morning shower I pulled out a towel that was rolled up under the sink. It was covered in what appeared to be makeup, highly discolored and stained.
Immediately frustrated and disgusted, I took the two pillows and towel to the front desk. The manager appeared to be in a conversation with the desk employee, and approached me when I asked for the person in charge. After explaining my extreme disgust with the condition of the room, all I was given in response was "I'm sorry"
As I checked out an hour later, the front desk associate informed me that the manger was "trying to reach me," however I did not have a missed call or email. He even verified my information was correct. Four days later, still nothing.
Hotels have become a home away from home for most people that are required to travel for work. The last thing we want after a long day, is to sleep in a room with dirty sheets or used towels. What happened to attention to detail or guest satisfaction? I would have hoped that this issue would have been resolved after my first stay, however it's clear that customers feedback doesn't implement change or follow up anymore.
January 6, 2014
Rated 1.0 out of 5.0 by EmmyJ Poor Holiday Experience
Spent New Year's Eve, very poor service, called manager and made her aware of the service. Will stay again on Business but not on pleasure
January 5, 2014