Rated 4.6 out of 5 by 163
Rated 5.0 out of 5.0 by Teeny05 Weekend Away
Arrived at Hotel Indigo a bit early for check-in, as we were visiting the Edinburgh Playhouse, this was not a problem as girl on Reception let us check in and leave our luggage as our room was not ready on returning back to hotel we were shown to our room and everything explained to us re breakfast times, telephone etc, and our case was already in our room for us. Room was beautiful, massive comfortable bed and pillows so had a good nights sleep, breakfast was excellent and plenty to choose from with ample tea, coffee and toast available, staff so attentive nothing is a problem to them, as you have a late check out time of 12o'clock there is no need to rush, we did not get our train till 4.30pm and the girl on Reception said we could leave our luggage this meant we could have a look around the shops then collect luggage in time for the train, perfect. The hotel was excellent as were the staff, would recommend and definitely stay here again.
October 31, 2013
Rated 4.0 out of 5.0 by JWriter Good but..
The hotel itself was excellent, I cannot fault the room or the staff. However we had toyed between this hotel and another and I chose Hotel Indigo because it appeared to include car parking whereas the other charged extra. It turned out that Hotel Indigo also charged extra though I didn't discover this until I phoned to find out where the car park was. I was told to book in first and then I would be given access to the car parking space (at a charge of £12). This is impossible as there is nowhere to stop on the busy road outside so I ended up having to park in the NCP car park after all. Also, on arrival I was told that I was being charged extra because I had booked a twin room but they don't do twin rooms! So they had moved an extra bed into a junior suite and I was being charged for this. If they don't do twin rooms then don't take the booking.
October 29, 2013
Rated 5.0 out of 5.0 by Bev62 Excellent centrally located boutique hotel
If you're looking for a boutique hotel in a quiet but central location this is the perfect hotel. The rooms are comfortable and spacious. Lovely bathrooms and tea and coffee making facilities. The staff are very friendly and helpful. A nice bar and restaurant and an excellent breakfast. All in all a fabulous hotel where we would definitely stay again.
October 28, 2013
Rated 5.0 out of 5.0 by Nickynikpik Realy good staff, couldnt ask any more.
2 night stay. Pleased with location close to main ares. Arrived at 11 45 check in not till 3. However staff were realy helpfull and checked us into a room that was available at no extra cost. Realy good start. Room was lovely, clean and had a quirky colour scheme that was a nice change from the usual chain hotel. Complementry soft drinks in the mini bar was a nice touch as well. Bed was extra comfy tv was good. Only thing missing was sky sports from tv. Bathroom was nice, wife liked aveda products. Pre ordered champagne full scottish breakfast to room for the next morning. It came on time and was cooked to perfection. Hotel has a nice small bar had a couple of nice cocktails in there. Again staff realy friendly and seemed to enjoy working there and were happy to chat. All in all a good hotel with friendly, helpfull staff, good rooms and good location. Would recomend and would go back.
October 24, 2013
Rated 5.0 out of 5.0 by CLR25 Fantastic stay! All the amazing reviews are true!
We had a wonderful stay here! From the incredibly attentive staff to the lushly appointed rooms (many thanks for the special room in honor of our honeymoon--we sincerely appreciate the kind attention of the staff and management during our romantic trip) to its great location in the city, we could not have asked for a better place to stay. We look forward to returning soon!
October 16, 2013
Rated 5.0 out of 5.0 by Bill5580 Special person
Our stay was perfect, everything about the facility was excellent. The reason for my additional comment though is to compliment one of the employees. There is a young man at the reception desk whose name is Daniel, this man was by far and away the most wonderful, helpful and professional individual I have ever met at any IHG facility.
I travel over 100 days per year and get to see a lot of places and meet a lot of staff at these facilities, the entire staff at this hotel should be complimented!!!!!
Thank you to all for your great service.
October 16, 2013
Rated 5.0 out of 5.0 by Billy63 Will stay at Indigo again when I return to Scotland.
I got really sick my first day at the hotel and I believe that Jen and Daniel probably saved my life. I ended up in the hospital on an emergency basis and was unable to make full use of the hotel's facilities. However, everyone took care of my wife Patsy.
October 6, 2013
Rated 3.0 out of 5.0 by thorfinnss Internet needs upgrading
The Hotel is fine except for speed o internet. Speedtest.net showed 0.87 downstream and 0.35 upstream. Upgraded to business plan for £15 and get 3.47 down and 0.87 up. Not fast enough for reliable webex, facetime or Skype video. For tourists, this may be sufficient but for a road warrior, it is insufficient. To contract, my home speeds are 70Mbps down and 30Mbps upon cable.
October 5, 2013
Rated 5.0 out of 5.0 by Cobby96 Comfortable hotel with excellent service
My husband and I had a 2 night stay here and found the hotel be be clean, modern and very comfortable. The food and service were excellent, we particularly enjoyed dinner in the restaurant. The room we had, whilst small, was very comfortable and the bathroom was immaculate. We highly recommend this hotel and was excellent value for money.
September 29, 2013
Rated 5.0 out of 5.0 by kincardine Lovely well planned Room
Very nice hotel in a very central position. Friendly staff. If coming from North leave your car at Park & Ride at South Queens Ferry. The bus goes to the main bus station just around the corner from the hotel
September 25, 2013
Rated 5.0 out of 5.0 by rodders11edin smashing !!!
thanks for a great stay. Room was great
location spot on
just one tip don't forget to book parking in advance
we will be back
September 24, 2013
Rated 5.0 out of 5.0 by Alcodemar Nice discovery!
It was the first time for us to stay with Indigo. They exceeded our expectations and we have made a very nice discovery and will be seaching for this brand for our next trips.
September 23, 2013
Rated 5.0 out of 5.0 by August1917 Glad I gave a second try!
Have stayed at the property once before and was much happier this stay. As it is a boutique hotel, each room is different. This visit, once again, had wonderful, helpful staff. My room this stay was much better for my tastes. It was quiet, roomy and comfortable. I was informed that I had been upgraded and appreciated the effort. My last room was lovely and large but right under reception with hardwood floors - a bit noisy for me. I had mentioned this when I booked. Also all the roadwork has been completed! Would definitely recommend this hotel and will stay on my visits to edinburgh
September 23, 2013
Rated 5.0 out of 5.0 by Tree123 Excellent service, ideal location.
A lovely boutique hotel with ultra modern decor. Excellent location for shopping and sightseeing, although if arriving by car it can be a little problematic loading/unloading due to the hotel being on a very busy road (the day we left the road reopened after a long closure for tram works) but the staff did their very best to assist. The hotel does provide a very convenient parking space just around the corner. If you are arriving by car I suggest you call ahead to let them know your estimated time of arrival.
We stayed on a higher floor over looking the main street. It was very quiet, very modern and very clean. The bed was fabulously comfortable. The bathroom is ultra modern with an excellent power shower with Aveda toiletries, towels were lovely and fluffy along with dressing gowns. A complimentary mini bar was provided in the room which was a very nice touch.
We had dinner in the bar which was very pleasant and I can highly recommend the coffee, the latte's were excellent. The staff were very pleasant and I would personally like to thank the gentleman on reception on the morning we checked out who went that extra mile to help us with our luggage and loading our car, even using his own phone to check road directions for us.
My only negative comments would be that in our room some thing, furniture I'm guessing had badly scratched the floor and it did look very unsightly. When it rained, the floor of the lobby became very wet and dirty so I would suggest either a mat or it be cleaned regularly, as it was both slippy and unsightly.
Overall, a lovely hotel a very pleasant stay and I look forward to returning.
September 23, 2013
Rated 5.0 out of 5.0 by Pati007 Excellent hotel
I stay regularly at the Indigo in Edinburgh. It's one of the few best hotel I recommend. Very clean, refreshing look and great ambience!
September 22, 2013
Rated 4.0 out of 5.0 by Cortez140 Some in Room issues
The hotel had just opened and was experiencing a few in room maintenance issues. The staff worked thru these well.
September 13, 2013
Rated 4.0 out of 5.0 by ELTB Six days in Edinburgh
The Hotel was excellent located to the center of Edinburgh, and updated in a modern style. We will recomend the Hotel in the best way to all users.
September 10, 2013
Rated 5.0 out of 5.0 Gorgeous Hotel
Absolutely fabulous hotel! We booked a "family room" - very stylisch, modern and spacious. The bath room deserves a five star award. Much more than we expected. Excellent breakfast buffet. Unfortunaltely, a construction site was right in front of the hotel (road works).
September 8, 2013
Rated 5.0 out of 5.0 by Juan11111 Nice Hotel
We went just for 2 days and we felt so comfortable in the Hotel. Warmful staff. Good breakfast but not excellent.
September 5, 2013
Rated 4.0 out of 5.0 by Ekinen Nice interior, comfortable, worth it
The staff were really friendly, rooms are very nice and comfortable! The neighborhood was quiet and nice. Always worth a visit!
September 4, 2013
Rated 5.0 out of 5.0 by baslowman distinctive & delightful
I have been (sent to) the Indigo by my employers a number of times now and it is my hotel of choice in Edinburgh. within walking distance of the station (always a plus) but quietly situated the hotel is not too big and retains a quirky flair for decor and design. Close to the shops (very dangerous) and with a tram line soon to be completed outside it is located in a premium second rank position, in my view the best of all possible worlds because it has to work to attract customers. It has comfortable beds and rooms with a fridge stocked with free drinks and nibbles (why can't all hotels do that?). OK, the rooms are not overlarge, but they are individually decorated and finished and the overall effect is pleasing. The staff are helpful and friendly, the breakfast is good (no endless so-called breakfast hotplate here - all is individually cooked!) and the restaurant in the evening is excellent. You can keep your premium location hotels grown fat on passing trade - this is a much better bet and I look forward to going back there.
Can we have more hotels like this please?
September 3, 2013
Rated 5.0 out of 5.0 by Matt86 Fantastic stay
We stayed at Hotel Indigo during our first visit to Edinburgh. Wow, what a place! Very friendly and helpful staff, cool contemporary design, immaculately clean and right in the center of the city (no more than 5 minutes walk from the train station)! The bar has a wide selection of drinks on offer and the breakfast, although quite expensive, is excellent. Our room was very comfortable with high ceilings and a beautiful en suite. The walk-in shower with water-fall shower head was powerful and hot - a perfect shower, although there was no bath.
I would definitely recommend this hotel to anyone visiting Edinburgh, we shall be staying again next time without doubt.
September 1, 2013
Rated 4.0 out of 5.0 by Hammy10 Good location
Enjoyed my short stay. Stylish rooms and quality staff made the stay enjoyable. Scottish breakfast excelled.
August 30, 2013
Rated 5.0 out of 5.0 by Algib Comfort and individuality
Firstly, the negatives: the receptionist was on her own and couldn't take us to our room - we got lost. (This hotel is not designed to a standard template!). Our room (212) seemed to be next to an engine room, and there was a fairly loud constant background noise. I did think of asking to be moved, but it was the height of Festival time and we were staying only one night. Now the positives: the room was well equipped, very clean and had one of the most comfortable beds we've slept in. The background noise went off at night, although it did resume early in the morning. We slept well, however, and enjoyed a very good room service breakfast. I'd certainly recommend the hotel, but when I come back I'll specifically request not room 212.
August 28, 2013
Rated 5.0 out of 5.0 by 2travel Great Edinburgh hotel
Hotel Indigo is an excellent choice for a stay in Edinburgh. It's not cheap, but then nothing is in Edinburgh. The staff are friendly and efficient, the restaurant has good quality food. The rooms are small (as all are in Edinburgh), but there are creative uses of space so the room doesn't feel cramped.
It is located within walking distance of all the important sites. The current tramline construction makes it a challenge for taxis, but they are accommodating.
We thoroughly enjoyed our stay. Thank you.
August 25, 2013
Rated 3.0 out of 5.0 by Brinster A good night's sleep....
Plus points: Excellent staff service at all times no matter who approached you. Good layout and decor throughout the hotel very modern almost boutique orientated. Excellent beds for a good nights sleep. Comfortable air con.
Down points: Didn't get the King bedroom I had paid for. Broken hair dryer attachment - the good lady didn't want to complain and persevered with it. Broken mirror in the room - we thought it was art decor until closer inspection did reveal it was broken in several places, receptionist said'There was probably a domestic in the room'! Broken volume control in the bathroom. Wardrobe space totally inadequate for the length of clothes to hang as the shelving was too high and clothes were left crumpled .Bar area - Very little on offer other than two real ales and a smittering of european lagers. Not quite sure who that market is aimed at. Pricey to say the least.
Breakfast not included- i was convinced I had read that breakfast was included so had to pay extra for this. Not on my own on this one as a couple checking in after us also complained they were sure breakfast was included, be sure to check this out!
For a 4 star hotel they clearly need to have attention to detail on everything with the charges they ask for. Would I stay again - No because I've done this. Would I recommend this hotel to others - Yes! If they ironed out the points I've raised then maybe I would have written a completely different experience. It has a lot of potential and I'm sure others will not have experienced what we did.
August 25, 2013
Rated 5.0 out of 5.0 by AitchHW Lovely hotel with excellent staff
I love the Indigo, and what makes this little hotel so special is the staff. Nothing is too much trouble.
Rooms are comfortable and well serviced, and a mini-bar crammed with free snacks is nice.
Would happily stay in the Indigo whenever I visit Edinburgh.
August 24, 2013
Rated 4.0 out of 5.0 by eand Very nice room - comfortable bed
We stayed at the hotel for three nights and enjoyed the room very much. Breakfast was good - not excellent! The staff did not clean the tables; they need to be much more attentive and efficient..
August 24, 2013
Rated 5.0 out of 5.0 by Geof1955 Great hotel - thoroughly recommended
Stayed for a night during the Fringe. Rolled up too early so had lunch. Very tasty tapas. Recommend it. Returned at 0130 after Tattoo and were allowed in after security checks. Impressive. Lovely room and bathroom. Great breakfast and lovely service throughout. Thoroughly recommended.
August 21, 2013
Rated 5.0 out of 5.0 by Bethany7 excellent service, lovely setting
Fantastic experience at the Hotel Indigo in Edinburgh. We went for our mini- moon and found that the whole experience was really worthwhile. It is a lovely hotel with super facilities and service. As a boutique hotel it feels spacious yet intimate in design and the atmosphere is relaxing. The staff were very friendly, helpful and made us feel really welcome. Although there are many strong points to this hotel, i feel that the staff service is one of the very highest. Our room was fully equiped with modern technology with a media hub and flat screen plasma at the end of the bed; a comfy and spacious bed; a desk; complimentary mini-bar; modern bathroom; funky decor. The thistle retaurant attached to the hotel is very nice with a relaxed atmosphere. The location of the hotel is central and easy to find.
Would thoroughly recommend this hotel and hope to return in the near future.
August 21, 2013