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Rated 4.5 out of 5 by 255 reviewers.
Rated 5.0 out of 5.0 by handy helpful happy hotel a different place to stay. individually styled rooms. ignore the marks for value for money in this report - I didnt pay for my stay and dont know what it cost - so i just picked the middle point. August 29, 2014
Rated 5.0 out of 5.0 by Comfortable bed, great service and location We stayed for one night at the Hotel Indigo in August 2014. The location was perfect - out of the noise but close enough to walk into the town centre. The staff were efficient, friendly and helpful, the room was comfortable - especially the bed! We had a great night's sleep... no complaints, we would stay again and recommend to others. August 28, 2014
Rated 5.0 out of 5.0 by Nice Hotel Good location, rooms can be great or so,so (very small)depending on what you are allocated, fittings are very good and modern designs, Overall very pleased. August 23, 2014
Rated 5.0 out of 5.0 by efficient check-in and out, good clean lroom room was very good with free mini bar. shower excellent let down by poor quality breakfast. August 18, 2014
Rated 5.0 out of 5.0 by A great place to stay This a great hotel. The staff are really welcoming and very efficient. The rooms we've stayed in have been just brilliant. The location is perfect for town and the tram stop is right outside. August 14, 2014
Rated 5.0 out of 5.0 by Great Stay Hotel Indigo in Edinburgh was a fab hotel, excellent location, beautiful rooms (very spacoius, high ceilings and décor to die for!) Staff brilliant. August 14, 2014
Rated 4.0 out of 5.0 by Not quite the usual high standard I've come to expect Overall it was an enjoyable stay only spoilt by problems with one of the rooms that I booked on behalf of a friend. August 14, 2014
Rated 5.0 out of 5.0 by Good Location and Overall Good Stay We travelled to Edinburgh for the Fringe festival and the Royal Tattoo. We were happy with the hotels location which is optimal to walk anywhere in the city center. We were able to find a ton of events to do and sights to see during our visit. We would definitely recommend this establishment for anyone traveling to Edinburgh. August 14, 2014
Rated 5.0 out of 5.0 by Welcoming and enjoyable stay Excellent hotel, facilities superb. Staff's focus is to make your stay as enjoyable as possible, would definitely recommend. Look forward to staying at a hotel indigo in the future. Thanks to all for a memorable stay. August 14, 2014
Rated 4.0 out of 5.0 by Just as Expected Stayed here for a couple of nights during the Fringe; rooms were very nicely decorated/furnished and very clean; had a problem with an uncomfortable mattress in the first room allocated; requested a different room the next morning, and reception couldn't have been more helpful; room swapped within hours ! Breakfast was great, very good service; food was good and plentiful. As a regular IHG hotels user, this one matched up to my expectations, and would be very happy to stay here again August 13, 2014
Rated 5.0 out of 5.0 by Great Hotel Greatly appreciated the room upgrade and the wonderful extras. Room very stylish and the bathrooms are always great. loved the haggis flavoured crisps - so quirky. Matt on reception was very welcoming and apart from that we had no real reason to see the other staff as we were out and about for the Festival. Rates everywhere in the city are very high and with this hotel I couldn't pick any faults. Keep up the good work August 12, 2014
Rated 5.0 out of 5.0 by superb I only wish the included breakfast was more variable, not everyone wants to go for a full English. Otherwise really pleased with our stay, excellent staff and comfort. August 11, 2014
Rated 5.0 out of 5.0 by Excellent Location Stayed for 5 nights to and it was a great experience. Room was very comfortable and the staff very friendly. August 6, 2014
Rated 5.0 out of 5.0 by Excellent Hotel This was my second stay in Hotel Indigo Edinburgh, and once again it was absolutely wonderful. The staff are so helpful and friendly and the rooms are outstanding, the quality of the furnishings and the towels, and the free snacks/soft drinks are a lovely touch. I would recommend this hotel to anyone travelling to Edinburgh, it is in a great location, but quiet, and it's a lovely size, not too enormous, therefore the staff have time to assist you should you require any help or information. August 6, 2014
Rated 5.0 out of 5.0 by Excellent Hotel The hotel is excellent, very modern design inside, and excellent location with a tram stop and numerous bus stops right outside the front door. The room was a good size, the bed was massive and lovely, there was plenty of space in the bathroom and a nice big window made the room very airy. Very little noise from outside made it a perfect hideaway in the middle of the city! August 6, 2014
Rated 5.0 out of 5.0 by 5* Hotel Overall great place to be, good hotel, room and breakfast. 5/5. good internet as well... August 4, 2014
Rated 2.0 out of 5.0 by Could be better Looking forward to stay but too many annoying things left me feeling disappointed. August 3, 2014
Rated 5.0 out of 5.0 by First Time Stay Charming, friendly front of house staff. A warm welcome means a lot when guests have made a long journey to get to Edinburgh. Excellent, light, quiet room. Quality bathroom, good shower. Our upgrade was appreciated. Thoughtful extras e.g fresh milk, Tunnocks Scottish caramel wafers in fridge, decaffinated T-bags. Breakfast delicious (good quality eggs used) but staff need training - rather chaotic and slow, but well meaning. Please turn off the irritating background 'musak' at breakfast. Try this for a month and see if any guests request 'musak'! 'Musak' doesn't create ambiance at breakfast - just annoyance. A lot of work has gone into this hotel redevelopment, it just needs a few tweeks to make it perfect. August 1, 2014
Rated 1.0 out of 5.0 by Good hotel, very, very bad room The hotel is lovely, but only stay there if they can guarantee that you do not stay in a basement room. You will be woken early by stomping, herds of elephants from above. Also, it is very dark in the basement rooms and if you open the curtains people can look into the room from above. Whoever decided that these rooms could be used to house guests needs to rethink their plan. It is totally unacceptable and such a shame for a hotel that otherwise would have been a delight to stay in. July 31, 2014
Rated 4.0 out of 5.0 by Short stay was OK Nothing to fault other than the mattress which was just too soft and sagged in the middle. My personal preference is for something much harder, July 30, 2014
Rated 5.0 out of 5.0 by Welcoming staff The staff were welcoming, efficient and attentive. The hotel was confortable. July 28, 2014
Rated 5.0 out of 5.0 by Great staff The staff at the Hotel Indigo in Edinburgh were absolutely wonderful. From the front desk check-in, to helping with directions, reservations and overall making us feel very welcome, they were outstanding in their customer service. July 27, 2014
Rated 2.0 out of 5.0 Should be a Holiday Inn express Having stayed in various Indigo properties I was extremely disappointed here. My room was a shoebox, in fact I could not open the right hand door of the wardrobe as the desk was in the way. I really despise when hotels such as this take advantage of their location, offer substandard room and service quality yet price themselves at the top end of the market. Can't recommend. July 23, 2014
Rated 3.0 out of 5.0 by No action even after multiple calls I am not happy with the room service and when we call the response time is poor. Welcoming and reception service was good July 14, 2014
Rated 3.0 out of 5.0 by Shame about the poor service The hotel staff seemed uninterested in this hotel. The Indigo Newcastle and Liverpool are a different class in terms of customer service. With loads of choice for the consumer when booking hotels I always thought that the hotel Indigo really stood apart with great customer service. That was until Edinburgh. July 9, 2014
Rated 5.0 out of 5.0 by Great service Glad we choose this hotel, had a two night stay. Good location , tram stop at the door, bus terminus a very short walk away, and easy walking distance to shops and sights. Staff very helpful, great breakfast cooked to order. Stored our bags after check out time as we wanted to do a bit more sightseeing , would we stay there again , definitely ! July 9, 2014
Rated 5.0 out of 5.0 by Comfortable stay The cleaness of the room, comfortable bed and lovely modern decor of this hotel complimented our stay at Edinburgh. Helpful staff and the location is great just a few minutes away from the centre. Wifi is free and we really appreciate the free mini bar items especially the water and fresh milk, which were replenished daily. Would definitely recommend this hotel to other travellers. July 8, 2014
Rated 3.0 out of 5.0 by Nice location, disappointing stay Room was small (which I expect in the UK). But, it was also laid out poorly. One person would have had no issue with the room, but two people would find the room we had a bit cramped. When going in opposite directions, we found ourselves climbing over the bed to get across the room, because only one person could fit between the bed and the wall. Sitting area was nice, but I would have sacrificed it for more space in the main area of the room. Breakfast was an absolute rip off. Skip it and go buy a scone down the street for 1/4 the price. Staff service below expectations. July 7, 2014
Rated 5.0 out of 5.0 by Great location, helpful and friendly staff I spent two nights as a tourist, then left for 3 nights and returned for 2 more nights. They were very willing to allow us to keep our large bags there for our return. They also packed us a breakfast on the final day when we had a 7 AM flight. I have a hard time commenting well on value as the dollar is rather weak relative to the pound now, so everything seems expensive. We never used the fitness room, but it is rather small. July 6, 2014
Rated 5.0 out of 5.0 by A great place to stay A lovely experience with very accommodating staff. Would visit again and recommend to others. July 1, 2014
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