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Rated 4.6 out of 5 by 218 reviewers.
Rated 5.0 out of 5.0 by Special person Our stay was perfect, everything about the facility was excellent. The reason for my additional comment though is to compliment one of the employees. There is a young man at the reception desk whose name is Daniel, this man was by far and away the most wonderful, helpful and professional individual I have ever met at any IHG facility. I travel over 100 days per year and get to see a lot of places and meet a lot of staff at these facilities, the entire staff at this hotel should be complimented!!!!! Thank you to all for your great service. October 16, 2013
Rated 5.0 out of 5.0 by Will stay at Indigo again when I return to Scotland. I got really sick my first day at the hotel and I believe that Jen and Daniel probably saved my life. I ended up in the hospital on an emergency basis and was unable to make full use of the hotel's facilities. However, everyone took care of my wife Patsy. Bill October 6, 2013
Rated 3.0 out of 5.0 by Internet needs upgrading The Hotel is fine except for speed o internet. showed 0.87 downstream and 0.35 upstream. Upgraded to business plan for £15 and get 3.47 down and 0.87 up. Not fast enough for reliable webex, facetime or Skype video. For tourists, this may be sufficient but for a road warrior, it is insufficient. To contract, my home speeds are 70Mbps down and 30Mbps upon cable. October 5, 2013
Rated 5.0 out of 5.0 by Comfortable hotel with excellent service My husband and I had a 2 night stay here and found the hotel be be clean, modern and very comfortable. The food and service were excellent, we particularly enjoyed dinner in the restaurant. The room we had, whilst small, was very comfortable and the bathroom was immaculate. We highly recommend this hotel and was excellent value for money. September 29, 2013
Rated 5.0 out of 5.0 by Lovely well planned Room Very nice hotel in a very central position. Friendly staff. If coming from North leave your car at Park & Ride at South Queens Ferry. The bus goes to the main bus station just around the corner from the hotel September 25, 2013
Rated 5.0 out of 5.0 by smashing !!! thanks for a great stay. Room was great service great location spot on just one tip don't forget to book parking in advance we will be back September 24, 2013
Rated 5.0 out of 5.0 by Nice discovery! It was the first time for us to stay with Indigo. They exceeded our expectations and we have made a very nice discovery and will be seaching for this brand for our next trips. September 23, 2013
Rated 5.0 out of 5.0 by Glad I gave a second try! Have stayed at the property once before and was much happier this stay. As it is a boutique hotel, each room is different. This visit, once again, had wonderful, helpful staff. My room this stay was much better for my tastes. It was quiet, roomy and comfortable. I was informed that I had been upgraded and appreciated the effort. My last room was lovely and large but right under reception with hardwood floors - a bit noisy for me. I had mentioned this when I booked. Also all the roadwork has been completed! Would definitely recommend this hotel and will stay on my visits to edinburgh September 23, 2013
Rated 5.0 out of 5.0 by Excellent service, ideal location. A lovely boutique hotel with ultra modern decor. Excellent location for shopping and sightseeing, although if arriving by car it can be a little problematic loading/unloading due to the hotel being on a very busy road (the day we left the road reopened after a long closure for tram works) but the staff did their very best to assist. The hotel does provide a very convenient parking space just around the corner. If you are arriving by car I suggest you call ahead to let them know your estimated time of arrival. We stayed on a higher floor over looking the main street. It was very quiet, very modern and very clean. The bed was fabulously comfortable. The bathroom is ultra modern with an excellent power shower with Aveda toiletries, towels were lovely and fluffy along with dressing gowns. A complimentary mini bar was provided in the room which was a very nice touch. We had dinner in the bar which was very pleasant and I can highly recommend the coffee, the latte's were excellent. The staff were very pleasant and I would personally like to thank the gentleman on reception on the morning we checked out who went that extra mile to help us with our luggage and loading our car, even using his own phone to check road directions for us. My only negative comments would be that in our room some thing, furniture I'm guessing had badly scratched the floor and it did look very unsightly. When it rained, the floor of the lobby became very wet and dirty so I would suggest either a mat or it be cleaned regularly, as it was both slippy and unsightly. Overall, a lovely hotel a very pleasant stay and I look forward to returning. September 23, 2013
Rated 5.0 out of 5.0 by Excellent hotel I stay regularly at the Indigo in Edinburgh. It's one of the few best hotel I recommend. Very clean, refreshing look and great ambience! September 22, 2013
Rated 4.0 out of 5.0 by Some in Room issues The hotel had just opened and was experiencing a few in room maintenance issues. The staff worked thru these well. September 13, 2013
Rated 4.0 out of 5.0 by Six days in Edinburgh The Hotel was excellent located to the center of Edinburgh, and updated in a modern style. We will recomend the Hotel in the best way to all users. September 10, 2013
Rated 5.0 out of 5.0 Gorgeous Hotel Absolutely fabulous hotel! We booked a "family room" - very stylisch, modern and spacious. The bath room deserves a five star award. Much more than we expected. Excellent breakfast buffet. Unfortunaltely, a construction site was right in front of the hotel (road works). September 8, 2013
Rated 5.0 out of 5.0 by Nice Hotel We went just for 2 days and we felt so comfortable in the Hotel. Warmful staff. Good breakfast but not excellent. September 5, 2013
Rated 4.0 out of 5.0 by Nice interior, comfortable, worth it The staff were really friendly, rooms are very nice and comfortable! The neighborhood was quiet and nice. Always worth a visit! September 4, 2013
Rated 5.0 out of 5.0 by distinctive & delightful I have been (sent to) the Indigo by my employers a number of times now and it is my hotel of choice in Edinburgh. within walking distance of the station (always a plus) but quietly situated the hotel is not too big and retains a quirky flair for decor and design. Close to the shops (very dangerous) and with a tram line soon to be completed outside it is located in a premium second rank position, in my view the best of all possible worlds because it has to work to attract customers. It has comfortable beds and rooms with a fridge stocked with free drinks and nibbles (why can't all hotels do that?). OK, the rooms are not overlarge, but they are individually decorated and finished and the overall effect is pleasing. The staff are helpful and friendly, the breakfast is good (no endless so-called breakfast hotplate here - all is individually cooked!) and the restaurant in the evening is excellent. You can keep your premium location hotels grown fat on passing trade - this is a much better bet and I look forward to going back there. Can we have more hotels like this please? September 3, 2013
Rated 5.0 out of 5.0 by Fantastic stay We stayed at Hotel Indigo during our first visit to Edinburgh. Wow, what a place! Very friendly and helpful staff, cool contemporary design, immaculately clean and right in the center of the city (no more than 5 minutes walk from the train station)! The bar has a wide selection of drinks on offer and the breakfast, although quite expensive, is excellent. Our room was very comfortable with high ceilings and a beautiful en suite. The walk-in shower with water-fall shower head was powerful and hot - a perfect shower, although there was no bath. I would definitely recommend this hotel to anyone visiting Edinburgh, we shall be staying again next time without doubt. September 1, 2013
Rated 4.0 out of 5.0 by Good location Enjoyed my short stay. Stylish rooms and quality staff made the stay enjoyable. Scottish breakfast excelled. August 30, 2013
Rated 5.0 out of 5.0 by Comfort and individuality Firstly, the negatives: the receptionist was on her own and couldn't take us to our room - we got lost. (This hotel is not designed to a standard template!). Our room (212) seemed to be next to an engine room, and there was a fairly loud constant background noise. I did think of asking to be moved, but it was the height of Festival time and we were staying only one night. Now the positives: the room was well equipped, very clean and had one of the most comfortable beds we've slept in. The background noise went off at night, although it did resume early in the morning. We slept well, however, and enjoyed a very good room service breakfast. I'd certainly recommend the hotel, but when I come back I'll specifically request not room 212. August 28, 2013
Rated 5.0 out of 5.0 by Great Edinburgh hotel Hotel Indigo is an excellent choice for a stay in Edinburgh. It's not cheap, but then nothing is in Edinburgh. The staff are friendly and efficient, the restaurant has good quality food. The rooms are small (as all are in Edinburgh), but there are creative uses of space so the room doesn't feel cramped. It is located within walking distance of all the important sites. The current tramline construction makes it a challenge for taxis, but they are accommodating. We thoroughly enjoyed our stay. Thank you. August 25, 2013
Rated 3.0 out of 5.0 by A good night's sleep.... Plus points: Excellent staff service at all times no matter who approached you. Good layout and decor throughout the hotel very modern almost boutique orientated. Excellent beds for a good nights sleep. Comfortable air con. Down points: Didn't get the King bedroom I had paid for. Broken hair dryer attachment - the good lady didn't want to complain and persevered with it. Broken mirror in the room - we thought it was art decor until closer inspection did reveal it was broken in several places, receptionist said'There was probably a domestic in the room'! Broken volume control in the bathroom. Wardrobe space totally inadequate for the length of clothes to hang as the shelving was too high and clothes were left crumpled .Bar area - Very little on offer other than two real ales and a smittering of european lagers. Not quite sure who that market is aimed at. Pricey to say the least. Breakfast not included- i was convinced I had read that breakfast was included so had to pay extra for this. Not on my own on this one as a couple checking in after us also complained they were sure breakfast was included, be sure to check this out! For a 4 star hotel they clearly need to have attention to detail on everything with the charges they ask for. Would I stay again - No because I've done this. Would I recommend this hotel to others - Yes! If they ironed out the points I've raised then maybe I would have written a completely different experience. It has a lot of potential and I'm sure others will not have experienced what we did. August 25, 2013
Rated 5.0 out of 5.0 by Lovely hotel with excellent staff I love the Indigo, and what makes this little hotel so special is the staff. Nothing is too much trouble. Rooms are comfortable and well serviced, and a mini-bar crammed with free snacks is nice. Would happily stay in the Indigo whenever I visit Edinburgh. August 24, 2013
Rated 4.0 out of 5.0 by Very nice room - comfortable bed We stayed at the hotel for three nights and enjoyed the room very much. Breakfast was good - not excellent! The staff did not clean the tables; they need to be much more attentive and efficient.. August 24, 2013
Rated 5.0 out of 5.0 by Great hotel - thoroughly recommended Stayed for a night during the Fringe. Rolled up too early so had lunch. Very tasty tapas. Recommend it. Returned at 0130 after Tattoo and were allowed in after security checks. Impressive. Lovely room and bathroom. Great breakfast and lovely service throughout. Thoroughly recommended. August 21, 2013
Rated 5.0 out of 5.0 by excellent service, lovely setting Fantastic experience at the Hotel Indigo in Edinburgh. We went for our mini- moon and found that the whole experience was really worthwhile. It is a lovely hotel with super facilities and service. As a boutique hotel it feels spacious yet intimate in design and the atmosphere is relaxing. The staff were very friendly, helpful and made us feel really welcome. Although there are many strong points to this hotel, i feel that the staff service is one of the very highest. Our room was fully equiped with modern technology with a media hub and flat screen plasma at the end of the bed; a comfy and spacious bed; a desk; complimentary mini-bar; modern bathroom; funky decor. The thistle retaurant attached to the hotel is very nice with a relaxed atmosphere. The location of the hotel is central and easy to find. Would thoroughly recommend this hotel and hope to return in the near future. August 21, 2013
Rated 5.0 out of 5.0 by Ticked every box I so enjoyed my stay at this hotel and didn't want to leave and will definitely return the room was outstanding the staff very attentive and nothing too much trouble my parents where staying at another hotel nearby as they had booked at Christmas time to see the Edinburgh tattoo. When they came to meet and eat at the restaurant they were so made to feel welcome too.The bar and restaurant was very well set out and the food to die for All the staff at this hotel are really wonderful and extremely helpful I wanted a spa whilst I was staying they gave me and recommended one to go to and it was perfect I will most definitely recommend this hotel. August 20, 2013
Rated 5.0 out of 5.0 by QUIET LUXURY AT AFFORDABLE PRICE I've stayed at over a dozen 4 star plus Edinburgh hotels and this is the best in my opinion,. Safe and secure accommodation for lone women and quiet, non-intrusive service from helpful staff. Stylist rooms with free wifi and comfy beds with a luxury range of products in the shower rooms. Good quality fixtures and fittings and a nice touch of in room fridge with complimentary water, milk (proper bottles), crisps, biscuits, etc. Tea and coffee making facilities include complimentary Scottish shortbread and Scottish Oat biscuits. Usual range of breakfast items plus freshly cooked items from the menu mean a hearty start to the day. Small well stocked bar with a range of meals available in the bar area plus restaurant. In my opinion the best hotel for people on business as it meets all their needs. August 19, 2013
Rated 5.0 out of 5.0 by Friendly and fun! Fantastic boutique hotel with terrific staff. Genuinely blown away by the customer service. The location is really good with shopping and bars only a stones through away. The only negative I guess would probably be the parking but if honest...its only a 2 minute walk from the hotel. oh...we also got a complimentary mini fridge which was a great little top up to the experience! Highly recommended August 10, 2013
Rated 5.0 out of 5.0 by Wonderful hotel. Great staff and location. What a treat. Delightful boutique hotel with excellent decor with a nod to old Edinburgh. Breakfast excellent. Complementary snack bar a treat. Will be using the Indigo group of hotels as a preferred brand now. August 7, 2013
Rated 4.0 out of 5.0 by Amazing room, friendly staff I would highly recommend Hotel Indigo, great location for Princes street. Bedroom large & beautiful also great rain shower. Staff very friendly & helpful. Only disappointment was the room service - food was not cooked properly & slighly cold but when I mentioned this to the reception staff it was resolved. The hotel also supplies Aveda products which are a lovely touch. I would definitely stay again & highly recommend to friends. The hotel also offers free mini bar with soft drinks & snacks which is stocked daily, I've not had this in any other hotel I've stayed in & again a nice touch, little extras go a long way to making your stay plesant. August 6, 2013
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