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Rated 4.5 out of 5 by 264 reviewers.
Rated 5.0 out of 5.0 by Lovely Hotel Stayed with my partner and 3 year old son, we were given room 112, an executive twin/family room. Great size, lovely decor, very comfortable. Lovely bathroom with bath and separate shower. Staff were kind and helpful. Breakfast was very enjoyable. We had a lovely stay, it was just a shame it was only for one night. Would definitely recommend the hotel and will use again next time we are looking to stay in Edinburgh. December 7, 2013
Rated 4.0 out of 5.0 by Good comfortable central hotel. Had a one night stay in December which was very enjoyable . The staff were excellent and helpful and we were quickly checked in . The bedroom was very comfortable with good on suite and mini bar facilities and we had a peaceful nights sleep . Breakfast had a good choice and the cooked English Breakfast was excellent . We had the evening meal which was the Christmas menu and found it very disappointing . The choice was very limited and the main courses were bland and very small portions .Some of our party felt the food in general could have been warmer .Drinks in the bar were also priced on the high side . December 6, 2013
Rated 5.0 out of 5.0 by Very clean and great value I am very fussy when it comes to hotels and cleanliness and I was very impressed with the standards here. I felt like I could relax. We just had one night here and would come again. Nice touches like luxury products in the bathroom and a complimentary mini bar really make a difference. The staff were lovely and breakfast was great. December 4, 2013
Rated 4.0 out of 5.0 by Break fast service is too slow Perhaps they need an extra chef as service at Break fast is awfully slow. If you are in a rush to go to office or airport, you just can't risk waiting for 25 minutes for your break fast arrive. Apart from this, its an excellent hotel. December 1, 2013
Rated 5.0 out of 5.0 by Great hotel for our wedding party Great hotel with attention to detail that made my wedding guests very happy!! Nothing seemed to be too much trouble, even when we stayed in the bar until late and arrived late for breakfast, the friendly staff did everything they could to help. Dominic (the manager) and Daniel (Front of House) were great, and made us feel at home, making the wedding day less stressful!!! The only slight issue is the lack of nearby parking, but we were able to pull up outside where the staff helped us to take our belongings into the hotel - no reflection on the actual hotel at all. Thanks everybody November 26, 2013
Rated 5.0 out of 5.0 by Wedding anniversary visit My wife and I visited the hotel on our wedding anniversary. For the first time we drove. We were told to pull up in the disused bus stop to grab the key to the car park, simple? This proved a trial. One the bus stop was very much in use, two it's a busy one lane road. After jettisoning the wife at speed, circling the hotel and a modicum of bad language we parked the car. My recommendation park in the loading bay on Elder street and then get the key. However, this was the one stressful moment of our stay. The hotel location is great, convenient for shops, bars, restaurants and the theatre. The decor of the hotel is modern and clean and the breakfast (particularly good) and dinner were excellent. Couple this with great service,the staff and management were very friendly and attentive, and you have a excellent place to stay for a city break. We booked the hotel on a deal which included a three course meal, for the money we thought it was good value. Criticisms. Not a problem to us but there was some traffic noise, however it is a city centre hotel, so comes with the territory and the Hypnos mattress was a touch hard. All in all I cannot recommend this hotel enough. We will be back. November 21, 2013
Rated 5.0 out of 5.0 by excellent all round but 1 silly mistake This hotel was brilliant! Will not be forgotten and will definitely use this again. He only problem was when my girlfriend and I made cups of tea in the morning. We didn't realise that the milk was actually out of date however were made aware of this fact by the milk curdling in the cup, not a pretty sight. When we informed the receptionist at checkout she seemed a bit unsure what to do and gave a subtle apology before continuing with the checkout. I would have liked tk have been reassured that this would be dealt with and not happen again. I feel that this was just a mistake and would stress that our overall experience was excellent and would recommend this hotel to anyone. November 20, 2013
Rated 5.0 out of 5.0 by all in great hotel and best comforts Stayed in this hotel on the 14th november for 1 night and found the hotel to be in a great location near the playhouse and it was very clean very comfortable bed no noise at night bedroom itself was a 100% wow factor with fancy shower and toilet stuff and fancy tv with mini fridge all free complimentry stuff. Would love to stay here again in the future and i highly recomend this hotel to anyone and id say it is well over a 5 star hotel id give it 5 star plus. November 18, 2013
Rated 3.0 out of 5.0 by Fine hotel but basement rooms? A HUGE NO!! The hotel itself is lovely. In a great location & has everything you require. My main problem was the location of our room. Quite a number are in the basement, under the restaurant, bar & reception. The noise was very loud. Mainly footsteps, possibly due to non carpeted floors. I was happy to accept this until the early hours of the morning but not right through until morning. It's amazing how just one set of footsteps and what sounds like a pedal bin being closed repeatedly can disturb you. Another pointer would be the room door. Ours didn't seal at all well and when doors were being shut around us it would rattle very loudly. I sound like a grumpy old so & so here. But I like my sleep and getting a rare night away from my toddler was seriously expecting some, worst sleep I've had since he was born! I would stay again, but only if I was on the top Floor. November 10, 2013
Rated 5.0 out of 5.0 by Very Enjoyable Stay Very nice hotel, contemporary in style, good location especially for the theatre. Room very comfortable. Lovely bathroom with top quality fittings. Very noisy guest in next room in early hours of morning but overall would thoroughy recommend. November 7, 2013
Rated 5.0 out of 5.0 by 5 star accommodation My mum and I stayed here for one night when we went to Edinburgh to see the lion king. We stayed in an executive king suite. The room was bright, modern and very comfortable. There was a complimentary mini fridge as well as a coffee machine. The bed was huge and very comfortable. The bathroom did not actually have a bath but the shower was excellent. The staff were all very friendly and helpful e.g. looking after our bags as we were too early to check in and then putting our bags in our room ready for us. The breakfast was delicious and we had plenty to choose from. I would definitely stay here again. November 6, 2013
Rated 5.0 out of 5.0 by Weekend Away Arrived at Hotel Indigo a bit early for check-in, as we were visiting the Edinburgh Playhouse, this was not a problem as girl on Reception let us check in and leave our luggage as our room was not ready on returning back to hotel we were shown to our room and everything explained to us re breakfast times, telephone etc, and our case was already in our room for us. Room was beautiful, massive comfortable bed and pillows so had a good nights sleep, breakfast was excellent and plenty to choose from with ample tea, coffee and toast available, staff so attentive nothing is a problem to them, as you have a late check out time of 12o'clock there is no need to rush, we did not get our train till 4.30pm and the girl on Reception said we could leave our luggage this meant we could have a look around the shops then collect luggage in time for the train, perfect. The hotel was excellent as were the staff, would recommend and definitely stay here again. October 31, 2013
Rated 4.0 out of 5.0 by Good but.. The hotel itself was excellent, I cannot fault the room or the staff. However we had toyed between this hotel and another and I chose Hotel Indigo because it appeared to include car parking whereas the other charged extra. It turned out that Hotel Indigo also charged extra though I didn't discover this until I phoned to find out where the car park was. I was told to book in first and then I would be given access to the car parking space (at a charge of £12). This is impossible as there is nowhere to stop on the busy road outside so I ended up having to park in the NCP car park after all. Also, on arrival I was told that I was being charged extra because I had booked a twin room but they don't do twin rooms! So they had moved an extra bed into a junior suite and I was being charged for this. If they don't do twin rooms then don't take the booking. October 29, 2013
Rated 5.0 out of 5.0 by Excellent centrally located boutique hotel If you're looking for a boutique hotel in a quiet but central location this is the perfect hotel. The rooms are comfortable and spacious. Lovely bathrooms and tea and coffee making facilities. The staff are very friendly and helpful. A nice bar and restaurant and an excellent breakfast. All in all a fabulous hotel where we would definitely stay again. October 28, 2013
Rated 5.0 out of 5.0 by Realy good staff, couldnt ask any more. 2 night stay. Pleased with location close to main ares. Arrived at 11 45 check in not till 3. However staff were realy helpfull and checked us into a room that was available at no extra cost. Realy good start. Room was lovely, clean and had a quirky colour scheme that was a nice change from the usual chain hotel. Complementry soft drinks in the mini bar was a nice touch as well. Bed was extra comfy tv was good. Only thing missing was sky sports from tv. Bathroom was nice, wife liked aveda products. Pre ordered champagne full scottish breakfast to room for the next morning. It came on time and was cooked to perfection. Hotel has a nice small bar had a couple of nice cocktails in there. Again staff realy friendly and seemed to enjoy working there and were happy to chat. All in all a good hotel with friendly, helpfull staff, good rooms and good location. Would recomend and would go back. October 24, 2013
Rated 5.0 out of 5.0 by Fantastic stay! All the amazing reviews are true! We had a wonderful stay here! From the incredibly attentive staff to the lushly appointed rooms (many thanks for the special room in honor of our honeymoon--we sincerely appreciate the kind attention of the staff and management during our romantic trip) to its great location in the city, we could not have asked for a better place to stay. We look forward to returning soon! October 16, 2013
Rated 5.0 out of 5.0 by Special person Our stay was perfect, everything about the facility was excellent. The reason for my additional comment though is to compliment one of the employees. There is a young man at the reception desk whose name is Daniel, this man was by far and away the most wonderful, helpful and professional individual I have ever met at any IHG facility. I travel over 100 days per year and get to see a lot of places and meet a lot of staff at these facilities, the entire staff at this hotel should be complimented!!!!! Thank you to all for your great service. October 16, 2013
Rated 5.0 out of 5.0 by Will stay at Indigo again when I return to Scotland. I got really sick my first day at the hotel and I believe that Jen and Daniel probably saved my life. I ended up in the hospital on an emergency basis and was unable to make full use of the hotel's facilities. However, everyone took care of my wife Patsy. Bill October 6, 2013
Rated 3.0 out of 5.0 by Internet needs upgrading The Hotel is fine except for speed o internet. showed 0.87 downstream and 0.35 upstream. Upgraded to business plan for £15 and get 3.47 down and 0.87 up. Not fast enough for reliable webex, facetime or Skype video. For tourists, this may be sufficient but for a road warrior, it is insufficient. To contract, my home speeds are 70Mbps down and 30Mbps upon cable. October 5, 2013
Rated 5.0 out of 5.0 by Comfortable hotel with excellent service My husband and I had a 2 night stay here and found the hotel be be clean, modern and very comfortable. The food and service were excellent, we particularly enjoyed dinner in the restaurant. The room we had, whilst small, was very comfortable and the bathroom was immaculate. We highly recommend this hotel and was excellent value for money. September 29, 2013
Rated 5.0 out of 5.0 by Lovely well planned Room Very nice hotel in a very central position. Friendly staff. If coming from North leave your car at Park & Ride at South Queens Ferry. The bus goes to the main bus station just around the corner from the hotel September 25, 2013
Rated 5.0 out of 5.0 by smashing !!! thanks for a great stay. Room was great service great location spot on just one tip don't forget to book parking in advance we will be back September 24, 2013
Rated 5.0 out of 5.0 by Nice discovery! It was the first time for us to stay with Indigo. They exceeded our expectations and we have made a very nice discovery and will be seaching for this brand for our next trips. September 23, 2013
Rated 5.0 out of 5.0 by Glad I gave a second try! Have stayed at the property once before and was much happier this stay. As it is a boutique hotel, each room is different. This visit, once again, had wonderful, helpful staff. My room this stay was much better for my tastes. It was quiet, roomy and comfortable. I was informed that I had been upgraded and appreciated the effort. My last room was lovely and large but right under reception with hardwood floors - a bit noisy for me. I had mentioned this when I booked. Also all the roadwork has been completed! Would definitely recommend this hotel and will stay on my visits to edinburgh September 23, 2013
Rated 5.0 out of 5.0 by Excellent service, ideal location. A lovely boutique hotel with ultra modern decor. Excellent location for shopping and sightseeing, although if arriving by car it can be a little problematic loading/unloading due to the hotel being on a very busy road (the day we left the road reopened after a long closure for tram works) but the staff did their very best to assist. The hotel does provide a very convenient parking space just around the corner. If you are arriving by car I suggest you call ahead to let them know your estimated time of arrival. We stayed on a higher floor over looking the main street. It was very quiet, very modern and very clean. The bed was fabulously comfortable. The bathroom is ultra modern with an excellent power shower with Aveda toiletries, towels were lovely and fluffy along with dressing gowns. A complimentary mini bar was provided in the room which was a very nice touch. We had dinner in the bar which was very pleasant and I can highly recommend the coffee, the latte's were excellent. The staff were very pleasant and I would personally like to thank the gentleman on reception on the morning we checked out who went that extra mile to help us with our luggage and loading our car, even using his own phone to check road directions for us. My only negative comments would be that in our room some thing, furniture I'm guessing had badly scratched the floor and it did look very unsightly. When it rained, the floor of the lobby became very wet and dirty so I would suggest either a mat or it be cleaned regularly, as it was both slippy and unsightly. Overall, a lovely hotel a very pleasant stay and I look forward to returning. September 23, 2013
Rated 5.0 out of 5.0 by Excellent hotel I stay regularly at the Indigo in Edinburgh. It's one of the few best hotel I recommend. Very clean, refreshing look and great ambience! September 22, 2013
Rated 4.0 out of 5.0 by Some in Room issues The hotel had just opened and was experiencing a few in room maintenance issues. The staff worked thru these well. September 13, 2013
Rated 4.0 out of 5.0 by Six days in Edinburgh The Hotel was excellent located to the center of Edinburgh, and updated in a modern style. We will recomend the Hotel in the best way to all users. September 10, 2013
Rated 5.0 out of 5.0 Gorgeous Hotel Absolutely fabulous hotel! We booked a "family room" - very stylisch, modern and spacious. The bath room deserves a five star award. Much more than we expected. Excellent breakfast buffet. Unfortunaltely, a construction site was right in front of the hotel (road works). September 8, 2013
Rated 5.0 out of 5.0 by Nice Hotel We went just for 2 days and we felt so comfortable in the Hotel. Warmful staff. Good breakfast but not excellent. September 5, 2013
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