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Rated 4.6 out of 5 by 181 reviewers.
Rated 5.0 out of 5.0 by But for the trams works, it is a gem! The staff and hotel fittings are superb. Location is great and it will be better if and when the Tramworks ever finishes. Only negative was that the elevator is slow and even that is not a big negative. Allowed plenty of time for reflection. OBTW, English walnut doors and floor were an excellent touch. October 26, 2012
Rated 5.0 out of 5.0 by Excellent facilities Very enjoyable stay.Would highly reccomend this hotel to my friends. October 25, 2012
Rated 5.0 out of 5.0 by fantestic experience my wife and i enjoyed the total experience,from the welcome telephone call the night before our stay,to arriving at hotel indigo and receiving a lovely,swift booking in system,followed by a tour of our"nice quiet room"which is exactly what we asked for-really set out and furnished to a very high standard.we were really looked after by the staff at this boutique hotel and jamie at reception was exceptional.we also enjoyed the food within this establishment and full marks to the chef who cares and is passionate about the quality and presentation of his food.we would really recommend this hotel October 23, 2012
Rated 5.0 out of 5.0 by 流连忘返 恋恋不舍 酒店外面看十分的不起眼。里面看到后发现国内五星级行政套房也不一定比它强。服务接待水平超赞。这个品牌我感觉好极了。 October 22, 2012
Rated 5.0 out of 5.0 by Little Gem and Good Location We held a family gathering at the Indigo in Edinburgh and we were impressed by the whole experience. Have used them before in the USA and the UK and this one was the best I have used. Highly recommended both for service and location as we included a visit to Phantom of the Opera at the Playhouse Theatre. October 21, 2012
Rated 5.0 out of 5.0 by Great room and very comfortable bed Only stayed here one night , wish it was more .The hotel is ideally for Edinburgh town centre and only a 5 minute walk from Waverley station . Room was very nice , well laid out with lost of nice touches and the staff where very friendly and made us feel very welcome Did not have dinner as so many good resturant in the area but breakfast was nice Planning to stay there again October 19, 2012
Rated 5.0 out of 5.0 by Highly recommended We picked Hotel Indigo for our stay in Edinburgh after a great experience and its sister hotel in Liverpool. We were therefore expecting good things at the outset but our stay in Edinburgh far exceeded expectations. The room and decor was fantastic, the staff brilliant and the food great. The hotel location was only 10 minutes from the station and city centre and very convenient for our bus connection from the airport. How they can provide this level of service at the price I have no idea but I would not hesitate recommending this to anyone and next time we are in Edinburgh this is where we will be staying. Just couldn't fault it. October 17, 2012
Rated 5.0 out of 5.0 by Great room and service Booked at short notice and having read that some rooms can be noisey requested a quiet room. When i checked in I noticed that the room I had originally been allocated had been changed so the hotel clearly acted on my request. Room was very nice indeed, very comfortable bed and desk which meant I could work easily which was very important to me. Modern and sleek bathroom. Big tv and charging panel for phones, iPads etc which was a nice touch. Reception staff extremely friendly and more importantly helpful. Would thoroughly recommend. October 17, 2012
Rated 3.0 out of 5.0 by Edinburgh Indigo Good Points : - Lovely clean and modern looking hotel Rooms are a reasonable size. Bar area is bright and clean Was met from the car and guided back to the hotel Bad Points :- Problem is it's like its been done on a small budget, in my room the Air Con didn't seem to work TV had a loud whislting noise There was water running which I got up twice to see if my shower was on. In the morning breakfast was a shambles and I only ended up with half of mine even though I was asked twice what I wanted. If it wasn't for a young lad who jumped off reception to help I don't think anyone would have had theirs. There's a lot of work going on outside the hotel but it didn't cause any issues with access nor with noise. October 10, 2012
Rated 5.0 out of 5.0 by Superb Lovely hotel,great rooms and great staff,nice location(apart from the roadworks at the moment) October 7, 2012
Rated 4.0 out of 5.0 by Hotel Indigo - Edinburgh Absolutely stunning hotel, great location, great staff... Apart from the breakfast staff! Day 1... Continental Drift slow! Forgot some of what we ordered and then some items weren't available. Day 2... Can you get slower than Continental Drift?! Again, items forgotten along with one of the breakfasts! Sort yourselves out Hotel Indigo... You potentially have a 5 star hotel on every level except for the breakfast service... October 6, 2012
Rated 5.0 out of 5.0 by Excellent Staff Hotel was in a good location and the staff were first class. October 3, 2012
Rated 5.0 out of 5.0 by My first stay at this hotel ... It was Fantastic!! What can I say? my overall exeprience with the hotel was Fantastic!! Well laid out, very modern in design and well maintained. The rooms are spacious, modern and well laid out and the bed was extremely comfortable. All the staff I encountered were friendly, helpful and very polite from those working on the reception, to the bar, to the restaurant. I thank you all for making my stay pleasent and stress free! The only food I ate in the restaurant was breakfast but this was excellent too! October 2, 2012
Rated 5.0 out of 5.0 by Good service This hotel is very nicely decorated. Breakfasts are lovely with plenty to choose from. The service is excellent with nothing too much trouble. Friendly staff. September 30, 2012
Rated 5.0 out of 5.0 by Knowledgeable and friendly staff, Knowledgeable and friendly staff, clean well presented room. Although the food is excellent, you may feel the main evening menu is a little restricted if eating in the restaurant several times during your stay. Because of the ongoing tram line construction work in front of this hotel it’s not possible load/unload your car is at the hotel entrance, but don’t let that put you off. Access to the main shopping and sightseeing areas of Edinburgh are within easy walking distance as are the train and bus stations. September 29, 2012
Rated 5.0 out of 5.0 by Best Hotel Ever Hotel decor was great with juxtaposition of old and new extrtemely well done. Light, cheerful and very comfortable. Matress was great. .Staff was fantastic with Albert being a standourt. Food [breakfast] was very good. Will be staying at other Hotel Indigos in the future based on this experience. Stayed there 9/12 - 9/15/2012 not in August September 26, 2012
Rated 5.0 out of 5.0 by a pleasant visit We had a wonderful stay. The staff was very helpful although my American accent was occasionally difficult for the staff to understand. thanks a lot September 26, 2012
Rated 5.0 out of 5.0 by Fab boutique style hotel Really enjoyed my two night stay a couple of weeks ago. Room was well appointed, with lovely toiletries in the bathroom, and joy oh joy, a mini fridge in the room with cans of cola, biscuits, water etc and FRESH milk instead of the usual longlife stuff. Tea and good quality coffee, hairdryer, robes and iron/ironing board. Had a little bit of trouble remembering what Albert told me about how to use the remote. No problem, the young lady on reception came up to the room and went through it again. Jen from Sunderland on reception was a wee star, very friendly. But all the staff were nice. Breakfast was good, with plenty of choice and cooked fresh to order. Would love to have tried the afternoon tea but my brother didn't have time to join me, perhaps next time! If I had to nit pick, the room would have been a tad cosy for two. And in the room I had there was a continual tapping noise all night. Not sure if it was the air conditioning unit or just because it was an old building. Would definitely stay there again, and will be looking out for more Indigo hotels in other cities. Oh and the roadworks are a pain, as taxis can't get parked outside the hotel. September 26, 2012
Rated 5.0 out of 5.0 Comfy bed, wonderful room & great service We had an absolutely delightful 3 nights' stay at Hotel Indigo where we enjoyed top class service, delicious breakfasts, charming room with beautiful decor & such personal touches - we would highly recommend the Hotel and we hope to return. September 19, 2012
Rated 1.0 out of 5.0 by Yanks in Edinburgh We had a wonderful stay at Indigo Edinburgh. The rooms were very nice. The staff was most accomodating and responsive. I have well over 500 nights in a hotel and this one stands out brightly. September 16, 2012
Rated 5.0 out of 5.0 Great location, excellent Boutique hotel Hotel is in an excellent location, with friendly staff and very comfortable rooms. Great bar area and although we didn't use the restaurant it was busy on a Friday night. Loved the coffee machine and fridge with complimentary drinks/snacks, and the bathroom toiletries,slippers & robes. We will return! September 14, 2012
Rated 5.0 out of 5.0 by Fabulous accommodation and great service Our first stay with the new Hotel Indigo brand and a great success from start to finish. We arrived late and a member of the reception staff did an Olympic sprint to guide us firstly to the parking space we had reserved and then to the hotel. From this helpful and friendly start, we had a great stay right through to checkout and beyond, (my wife having left expensive perfume in the room and housekeeping posting this to us afterwards). The interior design of the hotel is very attractive, our room being the most appealing of any chain / brand we have stayed in, being very well equipped, comfortably contemporary and spacious. Notably, the ventilation and aircon units were very quiet in their operation and indicate the attention to detail that has gone into the design and specification of this hotel. The public areas were comparatively small but again very attractively designed and they worked fine even on the busiest of the three days of our stay. Breakfast was of excellent quality and offered a good if slightly limited choice. Service was generally of a high standard and all the staff we encountered were friendly and helpful. The small bar was also a pleasant venue for afternoon tea, which had a creative twist in both it's presentation and taste, offering a convenient and interesting alternative to more established venues in the city. Finally, the hotel's location was just right as we had easy walking access to the New and Old Towns as well as a wide range of bus routes passing right outside the hotel. September 12, 2012
Rated 5.0 out of 5.0 by Cool Hotel in great location Contemporary styled hotel with attention to detail. Comfortable beds in quiet rooms. Friendly staff and good food. Great pub, The Conan Doyle nearby, also recommend The Magnum a short walk away. Very central to main attractions and would stay again. Only downside is parking at NCP. September 11, 2012
Rated 2.0 out of 5.0 by no breakfast and OK hotel My patner and I chose this hotel due to its location and also as it offered a full scottish breakfast at a additional cost with the hotel. The location was great but sadly surrounded by road works that we were not warned about by the hotel staff it took over an hour to find the hotel carpark through the road works and when we finally arrived we were told there was no water on for the next hour but with no explanation to why. 2 hours later without being informed by the staff the water was back on and could finally freshen up for our night out. The next morning when going into the dining room for our scottish breakfast we were informed there was only a continental breakfast avalible as there was a problem in the kitchen I asked if breakfast was going to be on the following morning and was assured it would be. The next morning again there was no breakfast which was very annoying and disapointing that the staff could not just have told us this in advance so we could of made alternate plans. The staff were mainly very polite and helpful yet some were not so polite. The hotel was a lovely hotel just unfortunatly we experience problem some not down to the hotel but due to the lack of information given sadly made it an unpleasent stay. September 11, 2012
Rated 5.0 out of 5.0 by Convenient, Comfortable and Friendly In our recent trip to Edinburgh, my daughter and I enjoyed our 3 nights at the Hotel Indigo. The front desk staff (Daniel and Arthur) were gracious and greeted us with a smile and welcoming words. They made wonderful suggestions for evening entertainment and gave even better directions. The city is installing a light rail which will run in front of the hotel making it even more convenient and provide a great alternative to the city bus for airport transportation. The rain shower is rejuvenating after a wonderful day in the city. Our room had a nice seating area where we could plan our day and enjoy our tea, And the bed was the most comfortable bed we slept in during our 10 day trip. I wish the staff member who took our take away breakfast order would have told us that the bus does not allow beverages. It was too hot to drink and then we had to leave it at the stop. Very sad considering that the coffee is outrageously priced. The wi-fi worked great. September 10, 2012
Rated 5.0 out of 5.0 by Wheelchair facilities There is an exterior lift which will take wheelchair users to the basement were you can get the lift to any floor of the hotel. Ramps on the ground floor gives easy access to the restaurant and bar area. Room was of sufficient size without being too big. The height of the bed is more than a standard bed so you will need to use your upper body strength to get on and off. Bathroom was large and had a wheel in shower. Parking is about 400yds from the hotel and with a steep hill to negotiate would prove difficult for a lone wheelchair user. Very friendly and helpful staff. September 9, 2012
Rated 5.0 out of 5.0 by An Absolutely Fantastic Stay For more years than I care to remember I have travelled extensively on business and for pleasure staying in hotels around the world but not once have I ever felt inclined to write a review on a hotel until now. From the moment I telephoned the hotel prior to arrival to arrange booking a parking space right up until our stay ended the staff could not have been more helpful, welcoming and attentive. It was without a doubt the attitude and customer service of the staff that made this one of the most pleasant hotel stays that I have ever experienced. The room, along with the entire hotel, was nicely decorated and spotlessly clean with everything you could possibly need and the bed was one of the most comfortable I have ever slept in at a hotel. The food in the restaurant, both for breakfast and an evening meal, was lovely along with excellent service (notice the trend here?). Being a new hotel there were a few small teething problems with attention to detail which are to be expected but this was far outweighed by the positives and the effort of the staff to rectify these immediately when pointed out. The only down-side to our stay is that my wife enjoyed it so much she wants to return and I don't think my wallet could survive another shopping spree in Princes Street! An overall good quality and value hotel with excellent staff that I would not hesitate to recommend to anyone and when we return to Edinburgh I will not even consider staying anywhere else. September 7, 2012
Rated 5.0 out of 5.0 by A gem in the area Service, from check-in to check-out, was outstanding. The room was very comfortable and quiet, with excellent facilities. Centrally located and ideal for visiting the city centre, this hotel is a bit of a gem in the area. I will definitely stay here again. September 6, 2012
Rated 5.0 out of 5.0 by A winner - all round.....going to Edinburgh? Stay here! This fairly recently opened hotel is superb, the team have got it just right From the minute you walk through the door , the friendly greeting, prompt check in, advice on what to do, where to go , even storing your luggage is done with a smile! The decor is great throughout the hotel and it is immaculate, the rooms are very nice, with everything you need and the beds are amazing Food in the restaurant is great as is the service We were a party of 8 and not one of us could find a thing to complain about just praise all round Thankyou for a great weekend September 2, 2012
Rated 5.0 out of 5.0 by Surprising Gem in the midst of Edinburgh's ongoing roadworks... As usual I had left it late to book but was happy to find Hotel Indigo. A great surprise to find an individual, top quality, reasonably priced, non corporate hotel with good quality service. Albert did his best with directions to parking but the ongoing tram works made it a real mess. Lucky i know the city and was able to find my way but for first time visitors i would say book with the hotel parking (they have limited spaces) or leave the car at home! Only suggestion would be to make the parking situation (ie book with hotel or use nearby local car parks etc) a bit more obvious... August 29, 2012
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