Rated 4.3 out of 5 by 364
Rated 5.0 out of 5.0 by Mizzoneill Lovely hotel situated in a great place
If travelling to Edinburgh, I would recommend this hotel, its situated in an ideal spot. Its practical, clean and the staff are lovely an friendly.
October 1, 2014
Rated 4.0 out of 5.0 Confortable room but poor breasfast
The hotel is very well located and gave an attractive, comfortable stay. The main downside was the poor range of hot items at breakfast-a much smaller range than at other budget hotels we have stayed at, including some other Holiday Inn Expresses.
September 29, 2014
Rated 5.0 out of 5.0 by jdhunt3 This hotel is in a great location!
If you are visiting Edinburgh on Holiday, it is hard to beat the location of this hotel. It is located a short walk from most of the major tourist and shopping locations in the city. The train station is only blocks away, and if one is lightly packed with a small roll aboard or backpack, it is an easy walk to the train station. There are ample dining experiences right around the hotel, and a nice British pub across the street. The Edinburgh City Centre Enterprise Rent-a-Car facility is right around the corner (less than 1 minute walk). The rooms are typical European small (as compared to much larger American style hotel rooms), but they are clean, comfortable, and quiet. This is a great get away hotel!
September 28, 2014
Rated 4.0 out of 5.0 by lancan Second Express on trip through Scotland
The location was great for visiting the Castle, Royal Mile etc. Spent 3 nights and walked everywhere easily. Super access from the airport via the Tram. One block from the end of the line to the hotel and one block to catch it back to the airport. Can't get easier.
Only knock on the place was the bed! It was very low to the floor and very soft. We both had poor sleeps. The bed at Sterling was much better.
The other beef was the room temp. No AC so they relied on a fan. It was rattling and with the weather humid the room was warm. Under the covers you got warm and sweaty and then off with the duvet and you got cold and damp.
They don't use a top sheet over here so it was the duvet on or off. If there was a top sheet it would have helped. Not sure why they don't use a top sheet but seems like all the HIEX are the same here.
If we had of been staying for a week we would have gone to the Crown Plaza's. But for 2 or 3 nights it was ok but would have been much better if they had a comfortable mattress.
September 22, 2014
Rated 1.0 out of 5.0 by brucemr Going downhill
Very slow and unorganised at check in - not recognised as IHG member - one room completely messed up on a group booking - brusque don't care attitude - breakfast a complete scrum - used to be great - isn't now
September 20, 2014
Rated 5.0 out of 5.0 by sge31 Great location!
Great hotel very centrally located. Great breakfast, good choice of rooms. Very clean.
September 20, 2014
Rated 3.0 out of 5.0 by Ray9740 Comfortable & Well located Hotel
We stayed at this Holiday Inn Express from Friday 12/09/14 till 15/09/14 as a, long week end away from London. The location was ideal as it was our first visit to Edinburgh, a vibrant city.
When we booked we asked for a standard double room and we expected a double bed. Unfortunately when we arrived late night on Friday we were given a room with twin bed. I suggest when you book and if you are couple make sure that you specifically mention that you want a double bed. However the following two nights they re-allocated us a new room. The staff are friendly and polite and breakfast is ok.
September 19, 2014
Rated 3.0 out of 5.0 by chris28779 Not the Holiday Inn that you are used to
Booked this hotel based on great experiences staying at Holiday Inn hotels for both buisness and liesure travel in the past........ This hotel did not live up to the expectation that comes with the name. The staff at the front desk were great, friendly and curteous, no complaints there at all. Aside from the staff at the desk, the rest of the stay felt like I was in a cheap hotel somewhere in eastern Europe. Had it not been for a lack of availability at other establishments in the same part of town, I would have checked out immediately. I will not in the future judge Holiday Inn hotels based on this stay, but I will be more cautious when booking.
September 18, 2014
Rated 3.0 out of 5.0 by Martin100 Average HIE
Great building from the outside, and good location. Interior is not so great, with a few strange steps and creaking hallway floors, and no wardrobes. Breakfast is good.
September 12, 2014
Rated 5.0 out of 5.0 by BMT HK A hotel my family and I can count on
The HIE Edinburgh City Centre is the hotel of choice for my family and me. From the time of booking to the time of check-out, we know we can count on it. It is that kind of 'no worry' experience that makes us go back to this hotel from time to time. The quality of service, the nice people, the no nonsense breakfast, the great location (just minutes' of walk from Waverly Station), the excellent value for money, the recognition of IHG membership and enjoyment of benefits, etc, all make this hotel stand out amongst the rest.
September 6, 2014
Rated 4.0 out of 5.0 by Ciclon1961 Muy buen hotel
Muy recomendable por trato del personal, ubicación y precio-servicio
September 4, 2014
Rated 3.0 out of 5.0 by Devora Room good breakfast poor
Room was clean and spacious enough but too warm. After opening window it was obviously noisy. Bathroom good. Breakfast very poor, bland , with little fresh healthy choice. Poor quality white sliced bread was the only bread on offer. Croissants were not fresh tasting.
September 2, 2014
Rated 4.0 out of 5.0 by bomberboss10 Needs air conditioning
Very warm rooms needed air conditioning
September 1, 2014
Rated 5.0 out of 5.0 by CP8012 Central location
Brilliant central location just at the end of the tram line. Friendly & helpful staff, usual comfortable, clean & modern rooms. Breakfast lacks the quality that could be achieved with better ingredients but is adequate. Plenty of good restaurants & pubs within short walk.
August 31, 2014
Rated 4.0 out of 5.0 by Foxesden32 Warm and welcoming staff
Great location. Great welcome. Good choice of breakfast. Superb weekend break. Thanks
August 28, 2014
Rated 4.0 out of 5.0 by Kobs Great location good value for money
Great location when visit the Fringe. the price was included breakfast which was great.
August 28, 2014
Rated 2.0 out of 5.0 by Alvador Convenient location but poor sleep
Very convenient central location but I had an interrupted night's sleep because the room was too hot and the cleaning staff woke me in the morning by knocking loudly on the door despite the "Do Not Disturb" sign being displayed.
August 27, 2014
Rated 4.0 out of 5.0 by Marion D Excellent efficiency
Always expensive in Edinburgh during the festival but worth it for staying close to all the venues etc. especially as I needed to keep going back to hotel to warm up and dry out as it was so rainy. Lovely calm, efficient and polite staff at such a busy time. Please, please get some real coffee for breakfast! Had to go out to get a decent cup, such a shame.
August 25, 2014
Rated 3.0 out of 5.0 by Wol5894 Expensive but worth it for a one-off.
I was in Edinburgh for a one-off event and this was one of the few places left which was relatively near to where I wanted to be. I expected it to cost a bit more, not only because of its location but also because it was Edinburgh Festival time.
On the whole it was a nice stay. My only minor complaint was the Great Room at breakfast - the tables were crowded so close together, it was a bit of a struggle to get around, especially with a loaded tray of food. The hotel claims to have accessible rooms but there is no way you could get a wheelchair or someone on crutches even near the breakfast bar because the aisles left between tables were so very narrow.
Given this is likely a very popular spot, the layout of the breakfast room really does need a rethink. Perhaps there should be an overspill into the extensive bar one floor down? Or perhaps reduce the number of tables?
Apart from that, it was a lovely stay.
August 21, 2014
Rated 4.0 out of 5.0 by Ginger NYC Leisure Vacation
Nice little spot convenient location, tram to airport across the street and close to all attractions. Very basic but what more do you need.
August 19, 2014
Rated 5.0 out of 5.0 by LOrnaD Friendly staff
We enjoyed our stay. Any staff we encountered were very friendly and helpful. We were kept awake by a fan until around 2a.m.
Excellent location for all attractions.
August 19, 2014
Rated 5.0 out of 5.0 by IrvineG CALM IN THE MIDST OF STORM
We arrived at the hotel on a very busy morning when the city was packed with visitors for the Festival and the Tattoo. Although busy, the reception staff greeted us warmly and allocated us our very comfortable room.
The hotel is centrally situated a few hundred yards from the York Place stop for the Edinburgh tram and within walking distance of all the city's main attractions.
We enjoyed our short stay at this hotel and would return again.
August 18, 2014
Rated 4.0 out of 5.0 by Bo Z Don't be late for breakfast
Nice central location very close to the end station of the tram from the Airport.. Quiet, clean rooms with kind and friendly staff.
The only negative experience was a very crowded breakfast room with too little staff for keeping up with the consumption of milk and production of waste.
August 18, 2014
Rated 5.0 out of 5.0 by Buddie116 Great all round hotel
Good central location and friendly staff , room was spotless and very quiet considering how busy the hotel was .
August 17, 2014
Rated 4.0 out of 5.0 by ckim32 Great value and location
Looking for a hotel is difficult during the festival and glad this came up as an option. Really conveniently located and really good value for booking in advance.
Compared to similar hotels, great to have a free hot breakfast option. Will definitely consider in staying in other HI Expresses.
August 14, 2014
Rated 4.0 out of 5.0 by tourer Good hotel in central location
Enjoyed our stay during festival. Clean comfortable rooms
Breakfast was plentiful but disappointed with sliced bread and no breakfast type fruit eg BANANAS! We don't eat apples for breakfast!
However I did ask and on our second morning the very helpful lady produced bananas .
We are vegetarian so were able to eat eggs but there was no veggie sausages either.. perhaps we could have ordered, I am not sure.
Overall though a great stay would def revisit
August 11, 2014
Rated 1.0 out of 5.0 by paula0705 disasterous hotel
do not use this hotel if you need a good nights sleep followed by a relaxing breakfast
August 11, 2014
Rated 4.0 out of 5.0 by judith 55 central
only one real gripe,too hot ,had little fan but did not cool down very well
August 10, 2014
Rated 5.0 out of 5.0 by Malachi excellent overall service
We really enjoyed our two nights at the Hotel.At some stage we would like to come back and spend a week there,and see some more of the sights.The Hotel is quite near most of the sites.,and the bus service is good..Just one complaint.We usually find a Gideon Bible in the room,but looked in vain this time.Trust that will be available next time
August 10, 2014
Rated 4.0 out of 5.0 by Cecylia52 Well looked after in good position for city
All in all a good experience in a comfortable hotel close to the main sights and station. Staff were attentive and happy to help. Pleasant bar/lounge area for drinks and as a meeting point. As a family room a little cramped but acceptable and unconventional design of bathroom a little odd. Breakfast could have offered more variety and pastries were a little dry.
August 10, 2014