Rated 4.3 out of 5 by 348
Rated 2.0 out of 5.0 by Alvador Convenient location but poor sleep
Very convenient central location but I had an interrupted night's sleep because the room was too hot and the cleaning staff woke me in the morning by knocking loudly on the door despite the "Do Not Disturb" sign being displayed.
August 27, 2014
Rated 4.0 out of 5.0 by Marion D Excellent efficiency
Always expensive in Edinburgh during the festival but worth it for staying close to all the venues etc. especially as I needed to keep going back to hotel to warm up and dry out as it was so rainy. Lovely calm, efficient and polite staff at such a busy time. Please, please get some real coffee for breakfast! Had to go out to get a decent cup, such a shame.
August 25, 2014
Rated 3.0 out of 5.0 by Wol5894 Expensive but worth it for a one-off.
I was in Edinburgh for a one-off event and this was one of the few places left which was relatively near to where I wanted to be. I expected it to cost a bit more, not only because of its location but also because it was Edinburgh Festival time.
On the whole it was a nice stay. My only minor complaint was the Great Room at breakfast - the tables were crowded so close together, it was a bit of a struggle to get around, especially with a loaded tray of food. The hotel claims to have accessible rooms but there is no way you could get a wheelchair or someone on crutches even near the breakfast bar because the aisles left between tables were so very narrow.
Given this is likely a very popular spot, the layout of the breakfast room really does need a rethink. Perhaps there should be an overspill into the extensive bar one floor down? Or perhaps reduce the number of tables?
Apart from that, it was a lovely stay.
August 21, 2014
Rated 4.0 out of 5.0 by Ginger NYC Leisure Vacation
Nice little spot convenient location, tram to airport across the street and close to all attractions. Very basic but what more do you need.
August 19, 2014
Rated 5.0 out of 5.0 by LOrnaD Friendly staff
We enjoyed our stay. Any staff we encountered were very friendly and helpful. We were kept awake by a fan until around 2a.m.
Excellent location for all attractions.
August 19, 2014
Rated 5.0 out of 5.0 by IrvineG CALM IN THE MIDST OF STORM
We arrived at the hotel on a very busy morning when the city was packed with visitors for the Festival and the Tattoo. Although busy, the reception staff greeted us warmly and allocated us our very comfortable room.
The hotel is centrally situated a few hundred yards from the York Place stop for the Edinburgh tram and within walking distance of all the city's main attractions.
We enjoyed our short stay at this hotel and would return again.
August 18, 2014
Rated 4.0 out of 5.0 by Bo Z Don't be late for breakfast
Nice central location very close to the end station of the tram from the Airport.. Quiet, clean rooms with kind and friendly staff.
The only negative experience was a very crowded breakfast room with too little staff for keeping up with the consumption of milk and production of waste.
August 18, 2014
Rated 5.0 out of 5.0 by Buddie116 Great all round hotel
Good central location and friendly staff , room was spotless and very quiet considering how busy the hotel was .
August 17, 2014
Rated 4.0 out of 5.0 by ckim32 Great value and location
Looking for a hotel is difficult during the festival and glad this came up as an option. Really conveniently located and really good value for booking in advance.
Compared to similar hotels, great to have a free hot breakfast option. Will definitely consider in staying in other HI Expresses.
August 14, 2014
Rated 4.0 out of 5.0 by tourer Good hotel in central location
Enjoyed our stay during festival. Clean comfortable rooms
Breakfast was plentiful but disappointed with sliced bread and no breakfast type fruit eg BANANAS! We don't eat apples for breakfast!
However I did ask and on our second morning the very helpful lady produced bananas .
We are vegetarian so were able to eat eggs but there was no veggie sausages either.. perhaps we could have ordered, I am not sure.
Overall though a great stay would def revisit
August 11, 2014
Rated 1.0 out of 5.0 by paula0705 disasterous hotel
do not use this hotel if you need a good nights sleep followed by a relaxing breakfast
August 11, 2014
Rated 4.0 out of 5.0 by judith 55 central
only one real gripe,too hot ,had little fan but did not cool down very well
August 10, 2014
Rated 5.0 out of 5.0 by Malachi excellent overall service
We really enjoyed our two nights at the Hotel.At some stage we would like to come back and spend a week there,and see some more of the sights.The Hotel is quite near most of the sites.,and the bus service is good..Just one complaint.We usually find a Gideon Bible in the room,but looked in vain this time.Trust that will be available next time
August 10, 2014
Rated 4.0 out of 5.0 by Cecylia52 Well looked after in good position for city
All in all a good experience in a comfortable hotel close to the main sights and station. Staff were attentive and happy to help. Pleasant bar/lounge area for drinks and as a meeting point. As a family room a little cramped but acceptable and unconventional design of bathroom a little odd. Breakfast could have offered more variety and pastries were a little dry.
August 10, 2014
Rated 4.0 out of 5.0 by Annie-G Holiday Inn Express Edinburgh
Lovely Hotel...easy walk to and from Railway Station.
Rooms are small ( we did have our son with us and he used the fold out bed )...but adequate....the bathroom, however, is very very small..as is the wee toilet with a dual fitting door ( can shut over the loo...or shut over the other way to close the whole bathroom off to the bedroom.
The breakfast was ok...there wasn't much choice but i did think that was because it was an express....my son doesn't like beans or scrambled eggs...so his only choice of hot food was sausage.
Now unlike my husband and son..i'm not tall...and to try and reach the hot breakfast items on the higher shelf was difficult...and the two way set up was unclear to most people as they were all over the place and not proper queue was established ( the dinner lady in me was screaming for them to get in line!! )
I would stay again if my need was for one night...wouldn't say for more than that.
July 31, 2014
Rated 4.0 out of 5.0 by Dicty General comment
Reasonable hotel overall. The difference between floor levels and lift levels is inconvenient. Breakfast is self-service (not a problem) but topping-up slow and staff uncommunicative.
July 30, 2014
Rated 2.0 out of 5.0 by PJNEGRIL Unbearable heat on the top floor
Our room on the top floor was too hot, so much so we all slept naked with no duvet . Never again.
July 26, 2014
Rated 2.0 out of 5.0 by Scottish Laddie Could do better!
The welcome I received after an 11 hour journey was less than satisfactory, the desk attendant was very abrupt, in fact I would say rude, and it was not the welcome I expected to receive in Scotland's capital city.
With no air conditioning, the room was very hot with only a fan to circulate the air. The corridor leading to the room was also very hot and the heat hit you as soon as the lift door opened.
Having said that, the restaurant staff were very friendly, attentive and helpful, as were the bar staff.
July 23, 2014
Rated 3.0 out of 5.0 by itsnotmynicknamesodontask recent visit
Hotel is generally nice but to hot and under
July 23, 2014
Rated 4.0 out of 5.0 by tourjunkie Good basic hotel but poor access to lobby
Good hotel for the price I paid. Beds were very comfortable for a family of 4 and although the bathroom was quite basic, it was clean. Space was adequate for me in the room. I would say it's value for money for a Holiday Inn in a big city like Edinburgh.
My only dissatisfaction was that I needed to carry the pushchair up the stairs to the lobby. There was no one there to help me or direct me to an area to access to the lobby. Imagine a disabled person with a wheelchair. They would be lost.
July 22, 2014
Rated 3.0 out of 5.0 by DebMet Rooms far too hot
I spent a night here recently along with 6 colleagues and although the rooms are very nice and spotless we all agreed we struggled to sleep due to the heat of the rooms. I also had an unfortunate accident in the reception area where i tripped over the cleaners electric lead fron the hoover as she was cleaning the bar area resulting in me falling over injuring my arm and leg with severe bruising coming out a day later, all that said i would happily stay here again!
July 20, 2014
Rated 5.0 out of 5.0 by Princess mariaq Great service
Very helpful staff. I was surprised that there is an emergency pull cord beside the bed and in the bathroom which i think is very good especially for elderly guests. Room is clean though a bit warm but then again it was a lovely weather on those days very sunny so cant fault them:-) me and hubby enjoyed our stay and will definitely choose this hotel again. Thanks.
July 15, 2014
Rated 5.0 out of 5.0 by merrionman Good value stay
We were in Edinburgh for two nights last week. Very comforable room, good value for money and decent breakfast. Would recommend.
July 14, 2014
Rated 5.0 out of 5.0 by Shazanne Perfect location
Great hotel. Only problem we had was that the room was too warm and we couldn't open the window. However we did not mention this at the time as we spent so little time there. A fan had been provided but it was a very hot day. The hotel is straight across from the Omni centre where there are many eateries and also a huge cinema complex. Perfect if you want a nice chilled evening. We loved our stay and will definitely be back
July 14, 2014
Rated 2.0 out of 5.0 by RSA4 Unusually 'Average' experience @ HI Express
We have stayed in lots of HI Express hotels on family trips worldwide. Most have been great, which is why we have kept using them. Edinburgh City Centre was a contrast. Our room was stiflingly hot, with no air conditioning, and secondly, when we showed up for breakfast about 15 minutes before the advertised 'stop serving time', it was already too late. The breakfast things were being cleared away and it was a race to grab a bowl of cereal before that disappeared too. I have seen better service out of HI Express.
July 12, 2014
Rated 5.0 out of 5.0 by Sasunnach Perfect for a good night's sleep!
We were pleasantly surprised with everything from the warm greeting on arrival, the room layout, cleanliness, the comfortable bed, the continental breakfast, right through to the friendly farewell at checkout.
July 9, 2014
Rated 4.0 out of 5.0 by GosiaM Great hotel location for short term visit
Fantastic central location round the corner from main tourist attractions. Hotel suitable for family travel and young kids, friendly and helpful staff. Staff could be a little more attentive and the hotel could be a little cooler but overall, very good place to stay.
July 2, 2014
Rated 5.0 out of 5.0 by bazj Very good stay
stayed 2 nights, welcome was warm and professional, room exceptionally clean, particularly the bathroom (pure white grouting all round!). Breakfast was busy on the first morning, but tables were being kept clean and food restocked. Cooked items could be improved upon, particularly the sausages. Not a vast selection of cereals, and the apple juice tasted rather watery, but other than that it was adequate. Hotel is ideally situated and all staff were personable. Good stay overall.
July 1, 2014
Rated 4.0 out of 5.0 by SISPRO EDINBURG
FALTA AIRE ACONDICIONADO EN LAS HABITACIONES,NO HAY VARIEDAD DE ALIMENTOS EN LOS DESAYUNOS, NO HAY ALIMENTOS DURENTE LA NOCHE
June 30, 2014
Rated 5.0 out of 5.0 by Edwardskid Excellent little hotel in great part of town
Was in town for a conference and brought my dog. Even though there'd been miscommunication so no note on file about him, there was absolutely no problem with the booking, and we were easily accommodated with a room on the ground floor at the back. Very quiet & comfortable. Room simple but well set out and spacious. Functional, but with a pleasant atmosphere in general, with comfortable public spaces, so it felt better & nicer than basic. Would happily stay again.
June 26, 2014