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Rated 4.1 out of 5 by 153 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed, great staff and great location This is a boutique hotel. It's always clean and the staff is friendly and attentive. The bed is totally comfortable. The fitness center is impressive and the corner rooms are stellar. As a business traveler, Indigo is set apart from other hotel chains. December 21, 2014
Rated 2.0 out of 5.0 by Broken heating and air and clueless staff Customer service seriously lacking at this property. Not only was my room unacceptable, many in our party had problems with their rooms not being available despite having confirmations. I tried to patiently discuss my concerns with the staff and request a partial (25%) refund due to my heat being broken. The staff was not empowered to do anything during my stay and did not return calls promptly post stay. I finally received a message from someone that there was nothing they could do. I will be calling the GM (again) on Monday. totally unacceptable. December 20, 2014
Rated 5.0 out of 5.0 by Awesome Location. For about the same price as a Holiday Inn Express next to the highway you can stay downtown in a nice location with a rooftop bar, fitness center and right near the courts. Lot's of restaurants in the area too. December 20, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Always love staying at Hotel Indigo, updated rooms, friendly staff, unique properties December 17, 2014
Rated 1.0 out of 5.0 by Generally uncaring staff Experienced a problem during my stay, reported it to hotel management, received no follow-up. December 15, 2014
Rated 5.0 out of 5.0 by Great hotel in a great area Great service and very responsive staff. The area around the hotel is very nice December 15, 2014
Rated 3.0 out of 5.0 by No room service??? The room itself was nice except for the phone that was missing buttons and the face plate (which I was told all the rooms had one phone like that because the buttons are essentially useless). My main issue was the fact that there was no hotel restaurant so there was no way to get room service. There was a Chinese restaurant downstairs that would deliver to your room but other than that you had to leave the hotel to get food which ordinarily isn't a problem but becuase I was travelling for work and had work to do it became a huge inconvenience. The hotel is directly across the street from the courthouse which is good but another hotel by the highway has room service and free breakfast for a lower rate. December 10, 2014
Rated 5.0 out of 5.0 by Great location for any downtown Ft. Myers event. Beautiful, uniquely furnished rooms and decor that is overall very classy. Love the large bathrooms and showers. Great place for friends to stay together for downtown activities. December 10, 2014
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