Rated 5.0 out of 5.0 by MontrealMadame Very nice hotel - great location - cute roof top bar
Location really says it all - this hotel is located in the most adorable section of Fort Myers - I wouldn't call it downtown exactly - although I guess it probably is. You are not anywhere near the beach - but then if you wanted beach - you shouldn't stay here.
Nope - you are in a charming walking area, chock-a-block with cute stores and night life. The hotel itself is inside of a circle of shops and restaurants - it actually has 3 different entrances - but the GPS had no issues finding them, the valet service was prompt and pleasant, check in was painless and fast, and I thought our room charming. Bed was comfy - and while the view was nothing - I don't need a view if what I want is a good night's sleep.
Bathroom did not have a tub - instead it had a walk in shower with a lovely massage head - very nice, and good quality soap and shampoo. For our purposes - perfect.
My sisters made good use of the roof top terrace, which apparently has free drinks for women on certain days - and I did look at the tiny pool - just to see it.
May 3, 2013
Rated 4.0 out of 5.0 by RossO Excellent location, walking distance to all the downtown events
Excellent staff, great location and central to to downtown Fort Myers , Walking distance to nightlife and Restaurants and the waterfront.
April 23, 2013
Rated 5.0 out of 5.0 by KATGIRL Welcoming Staff....Priceless
Celebrated my 50th Birthday in Ft. Meyers. The staff was excellent. They greeted us with warm smiling faces. They kindly signed a birthday card along with a Big balloon and delivered it to my room. I will say we were on the second floor over some kind of machine that would turn on and off often. It was a little hard to sleep but...still a great place.
April 21, 2013
Rated 3.0 out of 5.0 by 4starstays 4starstays
better than average: pillows, tv, size of room and bathroom, service.
everything else was average for a 3-3.5 star boutique hotel.
The following were disappointing touches, which separated this hotel from nicer boutique hotels: powdered cream, instead of the small plastic half and half cups, for coffee; cheap moisturizing lotion in flat packages, not bottles; beer for sale next to front desk but no bottle openers available or provided to front desk staff; "business center" has counter size desk with desk size chairs (can't sit and use the computer); and worst of all -- never, never, never forget your razor (there is no gift shop or convenience store nearby): the gratis disposable provided by the front desk is the very cheapest, worst single blade disposable available. It took me 5 days to heal more than 2 dozen nicks and slices!
April 3, 2013
Rated 5.0 out of 5.0 by ShopGirlPaul10 Awesome Property
My new favorite hotel in the Ft. Myers area. Awesome property, great staff and cool rooftop area (pool, bar, fitness center). The beds are incredible-you will sleep like a baby. Close to fun shops and eateries. A definite stay in the area. Why stay at the beach when you can stay here and have the best of both worlds. I will be back for business or pleasure!
April 1, 2013
Rated 4.0 out of 5.0 by NandP Nice room in a great location
The Indigo is located in a dynamic and interesting part of town. There are loads of shops and restaurants within easy walking distance so it's an interesting place to stay. The room and the bathroom were large, stylish and very clean. The bed was very comfortable. There was a nice roof deck with bar and pool. The lobby bar was not open to the public when we were there. The entrance to the hotel is a little awkward and confusing - a very large, relatively empty space until you turn a corner and see the lobby. Seemed a little short on staff when we were there. People seemed to be doing double duty but we didn't have any real complaints about the service level. We enjoyed our stay, would stay again and recommend to others.
March 21, 2013
Rated 1.0 out of 5.0 by Sprinkles Don't let its looks fool you
We had high expectations for the Hotel Indigo Downtown in Fort Myers FL. All of our guests were from out of town, and I wanted that weekend to be as flawless as possible. It was to be a great experience for my guests attending our wedding on Saturday March 2. We had a room block for 13 months in advance, and it was nothing but problems back then, and that should have been my first red flag.
Getting a hold of the director of sales and catering was always a daunting task. She was never in her office, does not return phone calls at a timely matter, and is short on emails. That should have been red flag number 2. Even now, 3 weeks after the event, I’m still doing damage control for my family, because their bills were wrong, the amounts charged were incorrect, and they all have complaints.
Check in is at 3pm hotel time. Wrong. our rooms weren't even clean until 4:00. We showed up to check in, about 8 rooms at 3:00pm, to find they have not been cleaned. Once again, not enough staff. So my attendees were forced to sit in the lobby for an hour and a half. Once we were allowed in our rooms, we realized they put us in the wrong rooms. These rooms were put on hold for 13 months. They still got them wrong. One of my guests, also checked into her room, and it was still dirty.
First and foremost, parking. They had one person working the night of our event. The hotel knew for 13 months, when we booked the event, that there would be 75 people driving in for this event. They assured us when I verified the week before, there would be ample staff. People were forced to leave their cars parked in the street for up to an hour. People were going back to street every hour to check on their cars, and find them STILL sitting in the street because valet had not picked them up. We left all keys at the front desk. This was at 3:30pm. Per our contract, Valet parking was to be free for our guests attending our rehearsal dinner on Friday March 1. It ended up being free, after hassling the front desk stuff to find Carol to verify it. But the problem wasn’t payment of parking; it was the ACTUAL VALET PEOPLE! Also, our event was to begin at 4pm, and the room was not setup until 4:45pm, again 75 people were forced to sit and wait down stairs. They have known about this event for 13 months. Then once the event finally began, the bar was charging my guests, which it stated in our contract that it was going to be an open bar. So again, the bride was doing damage control at her own party. They also ran out of food every 10 min, and I would continually have to find someone to replenish it.
I, the bride, in my wedding dress, arrived at the hotel around 9:45pm, and noticed there was no valet at the kiosk outside. So I walked up to the front desk and asked them to take my keys, and they told me to go back outside and wait. IM IN A WHITE WEDDING DRESS!
If u want a nice, memorable stay, stay anywhere else but here.
March 18, 2013
Rated 4.0 out of 5.0 by Bear364 Service Lacking but Room Excellent
We booked two rooms about 6 months prior to our stay. When we arrived we were greated by a lady who had zero customer service skills. She said that she was giving us rooms on different floors because that was all she had left (If someong books two rooms 6 months in advance would you not think they would like to be next to each other or at least on the same floor). Poor management of reservations. She eventually found us two rooms on the same floor, down the hall from each other and the rooms were very nice. We enjoy staying at the Indigo but some training needs to occur on the staff.
February 22, 2013