Rated 5.0 out of 5.0 by PChrist66 Hotel of the highest standard
Quality hotel in an excellent location, staff were a credit to IHG, room was comfortable, clean and quiet.
May 17, 2013
Rated 4.0 out of 5.0 by Rachel81 Pleasant Glasgow hotel
I booked for DBB for my partner and I for his 40th birthday and although I indicated this is my email to the hotel they mistakingly thought it was mine! My partner appreciated the little card and bar of chocolate though! The hotel is well located and the fact that there is a multi-storey car park next door is ideal. Our check-in was quick and easy although it would have been nice if we had have been asked of we would like a morning paper and a late check-out as they are some of the benefits of having Priority club membership. The hotel is very well decorated and our room was stylish, clean and tidy. We had a complimentary mini-bar but I do feel that this could have been a little more generous. Also, it would have been nice to have some Scottish shortbread to have with a cup of tea. The room itself was spacious but the wardrobe was a real squeeze! There was an ironing board and a pile of hangers so if we had have been staying for longer than one night we would have most definitely been living out of the suitcase!
May 11, 2013
Rated 4.0 out of 5.0 by Woody0953 Surprised
Had a couple of nights stay here. Staff on the desk were friendly and welcoming. Room was better than expected, upgraded on check-in.
Have to say the thing that lets the hotel down is the food and beverage.
The dinner was so overcooked that it would have been hot 20 mins later. It was middle evening , 8.30 and staff running around spraying tables. Cooked breakfast was of a similar vein.
Sorry but future stays would only attract room only, it was a big hike for what can only be described as poor.
May 7, 2013
Rated 5.0 out of 5.0 by Oakstock Memorable stay in Glasgow
This hotel has the wow factor. Simply quick check-in. Clean spacious rooms with all facilities teas coffee (including cafetiere) hot chocolate and soft drinks. Large flat screen with many options ie films, alarm clock, information (personalized messages) and remote dab radio.
Large comfy bed. The room was perhaps a bit too warm but there was a temperature control which I didn't touch so probably my fault.
The bathroom is a good size with large walk-in shower with large round shower head and hand held wand with plenty of hot water and big soft fluffy towels.
Desk to work from and internet access included (I had 240 hours access for a single night stay - probably a mistake) and a comfy chair and footrest.
I read a few complaints about the breakfast which I assume were made because it wasn't a transport style plateful. This is fine dinning but nonetheless satisfying. Plenty of choice from the kitchen including buffet for cereals, juice and toast etc. Can't go wrong with the full Scottish breakfast though.
Would and have recommended this to friends.
April 30, 2013
Rated 5.0 out of 5.0 by Alimarcam Amazing Room & Lovely Staff
Despite being centrally located in Glasgow, this hotel is very quiet so we didn't here any noise from outside.
The room was decorated to a very high standard & I cannot fault it at all - the bed was particularly comfortable & the shower was amazingly powerful.
The hot breakfasts were all freshly prepared to order & with a buffet of fruit, cereals & pastries as well, there was no danger of going hungry.
But most of all I would like to say how consistently friendly & helpful all the staff were. Nothing was too much trouble for any of them & every single one of them including the receptionists, waiting staff in the breakfast room & the chamber maids were all very smiley & welcoming. We would particularly like to mention Colm on Reception & Alison who served our breakfasts who were especially welcoming.
April 28, 2013
Rated 5.0 out of 5.0 by andrew457 Great service in an impressive hotel
Friendly staff, spectacular rooms and a great restaurant. All this combined with a secure carpark next door. Highly recommended.
April 23, 2013
Rated 4.0 out of 5.0 by ronaldo1 breakfast restaurant lets this hotel down
Very nice hotel, well appointed bedroom with free mini-bar
Service at reception and in the bar was very good
The only thing we felt let the hotel down was the service at the breakfast room
I had to ask for glasses for the orange juice and 5 mins later had to ask again; hot food was delivered before we were finished our fruit / cereal; had to go looking for salt/pepper, butter and milk for the table.
Those apart the food was acceptable
April 20, 2013
Rated 4.0 out of 5.0 by CJKJ Nice hotel shame about car parking
Thought the hotel overall was very nice, liked the shower, decoration, mini fridge and thought the coffee maker was an really good idea. On the minus side the room was very small with a rather lack lust view from the window and we were very unhappy with the car parking arrangements. On our bill it stated quite clearly the car parking charge was £7.25 per night however we found out when registering at the hotel this was not true and the cost was £11.25 per night, hotel staff told us the car park fee had increased since our booking however we were not informed of this increase and as the cost was stated on the bill this charge should have stood.
After leaving your hotel we stayed in another well known hotel with a free car park and the hotel even called to ask us if we wanted to book evening meal and breakfast and inform us the car park does get busy and recommending another parking area if we had any problems (good customer service)
April 19, 2013