Rated 4.6 out of 5 by 341
Rated 5.0 out of 5.0 by dendavid Wondeful stay, excellent hotel and staff
We really enjoyed our stay in this lovely hotel. The location is so convenient for everything and just a short walk from the train station. Our room was really nice at the back of the hotel so no road or pedestrian noise at night. The only noise that bothered us was the very creaky floorboards in the wooden floored passageway inside the room. We managed to walk round the noisy bits and tread gently on this bit, but unfortunately the people in the next room didn't and it was as though someone was actually in our room when they entered their room and whenever they went to the bathroom. They were really heavy footed so it was really bad. I dread to think what it sounded like for the people in the room beneath us. The other thing that we found fault with was that there was nowhere to hang your towels after a shower. There are no towel rails in the bathroom so we had to hang them on the back of the door or over the shower tap. There is space to put a towel rail so don't know why they haven't. We like to conserve energy so don't require our towels to be changed everyday but would like them to be dry when we come to use them again. We missed out on a few offers they had ie champagne Friday and a 3-2-1 offer for dinner in the restaurant. They were not mentioned to us on checking in or in any information in the room. If we had known we would have taken advantage of them. The breakfast was a bit haphazard the first morning with some confusion about continental and the cooked breakfast, but the really friendly and efficient restaurant manager explained why and got things sorted for us very quickly. Apart from these minor things we would definitely stay here again, the staff we met were really helpful and friendly, the gym though small was adequate and had excellent modern treadmills and cross trainers, the whole feel of the hotel was soothing and luxurious.
August 24, 2014
Rated 5.0 out of 5.0 by M1965 Great service
As soon as we walked through the door we were given a friendly welcome. All staff in the hotel were welcoming. Food in restaurant was really good.
August 21, 2014
Rated 5.0 out of 5.0 by Sarah2113 Best hotel by far
Room was amazing bed was like sleeping on a cloud decorated very stylish and modern staff were so polite hotel Was very clean
August 20, 2014