Rated 4.6 out of 5 by 409
Rated 3.0 out of 5.0 by Jirani Informal welcome, great room but uncomfortable gym
After spending the past 15 years travelling the world I have become accustomed to the friendly welcome whenever I visit a hotel. As a Platinum IHG member I find it refreshing and deserved. So I was disappointed by the welcome at Indigo - very informal and no recognition of IHG status.
The only person at the front desk who seemed to have the professional attitude was the concierge and he was very supporting when I was frantically looking for my misplaced documents.
The gym in the basement had a nasty odour on two evenings that led me to cancel my workouts. I mentioned this to reception who were blunt with the response that engineers are not available at night so there's nothing that can be done until the next day. How about spraying an air freshener in the interim? It wasn't sorted the next day either.
I enjoyed the ambience of the hotel restaurant and the room was very clean and comfortable.
Despite this, I would stay at Indigo again.
December 17, 2014
Rated 5.0 out of 5.0 by whit27 Excellent Hotel
This is a very nice modern hotel, I really enjoy staying here.
December 16, 2014
Rated 5.0 out of 5.0 by Peter154 Welcoming staff, great room
I have been to this hotel many times now and wouldn't go anywhere else in Glasgow. It's great for travelling, shopping and walking distance after a night out. Excellent.
December 14, 2014