The InterContinental Melbourne The Rialto comprises two buildings, the Rialto and the Winfield buildings. The buildings were completed between 1890 and 1891. The Rialto building was designed in the neo-gothic style and the Winfield building was designed in the Romanesque style. Both buildings are heritage listed by the National Trust of Australia.
Dive in at Melbourne Aquarium, tread the hallowed earth of Melbourne Cricket Ground or soar to new heights at Eureka Skydeck 88. Whether you've got an hour or a week in which to explore the city, your Concierge at Crowne Plaza Melbourne will help you discover it in your time.
This city hotel also caters for leisure travellers looking for a comfortable and convenient stay. The International Airport can be reached via direct freeway access in easy 20 minutes. Holiday Inn Melbourne on Flinders has just completed a refurbishment including a visual upgrade of guest rooms for your perfect haven of comfort.
Take advantage of Holiday Inn Melbourne Airport's Park, Stay and Go package for complimentary airport parking for up to 7 days. Our helpful staff will ensure you catch your shuttle to the airport in good time.
Having booked this through the IHG website, I submitted a claim through the best price guarantee offer (as the hotel was cheaper on a different website)
Claim was denied as at the time the IHG staff[More]
checked the competitor rate it had gone up. I provided screen shots of the rate at the time of booking and was told theu don't accept screen shots as they may have been edited.
Spent around 3 hours on the phone with "best price guarantee" department with no resolution and another hour on the phone with the Corperate office in Sydney with no resolution. Arrived at the hotel with the staff well aware of the situation, as a platinum member was given a room upgrade and the staff where amazing!
However when it came time to check out I was offered $15 off my parking bill in Lou of the $300 I was owed from the best price guarantee not being met. Staff told me the hotel was separate from IHG and there was nothing they could do. [Less]
My stay at Crowne Plaza was great. The service and smile were excellent. The accommodation was clean and tidy and very comfortable. There was no night time noise to keep me awake.
disappointment was to do with the entrance renovations. These were messy and made getting into the hotel a little confusing but totally understand this needs to be done and I expect it will be wonderful once completed. I hope I come again some time. [Less]