The staff deserve 5 stars for friendliness, assistance and comprehension and delivery of a 5 star service.
Elegant, comfortable and relaxing. The new beach is amazing with gold sand. The narrow rocky[More]
strip with pebbles between the gold sand and the water of the dead sea could and should have been avoided at all costs. I give the beach 4 out of 5 stars. A mile or 2 away on the public beach there is a soft dark grey sand just before you enter the water which was like heaven. I wish Holiday Inn finished the beach properly but 4 stars is still high as I score their beach.
The swimming pools were excellent.
The room was clean, tidy, comfortable but the duvet are too warm even with the a/c on. I could not sleep well because it was too hot under the duvet and too cold without the cover. Still, very comfortable bed and pillows.
As a whole, it is very much worth the money and I highly recommend the Holiday Inn. [Less]
The most valuable vacation you might ever have in The dead sea area, this hotel with the location , facilities and the staff will outstand.
Rooms are very clean, well furnished and maintained, we had[More]
a sea view room , was really amazing.
The lobby and reception area shows class and good organization, shows good use of space and since the hotel is massive those signs they have put just in the right places to lead you anywhere you need to go.
Food is chosen of high quality , cooked and served well either at the outlet or the room service.
Staff was very professional, attentive, friendly and were always there to help wherever you need them, I would like to thank Mr. Abdullah Ghannam ( Duty Manager) for the easy smooth check-In , the warm welcome and the efforts to provide an amazing stay, Would also like to thank Ms. Rachel for being there following up all our orders , Mr. Walid From the instant service center for making sure we got everything we ordered so fast, Mr. Ahmad Mr. Saleh And Mr. Brian from the room service for providing the best dining experience, Mr. Mansoor and Mr. Saddam for being there helping at the pool whenever we needed them, the Concierge team were very attentive and knowledgeable , Would also like to thank Mr. Alkhattab from the reception for the fastest most accurate check out I've ever had and for being extremely friendly as all the staff was , Would Also Like To thank Mr. Mohammed Al Amery ( Duty Manager) For the cooperation during the second stay, truly professional and attentive, Special Thanks To Mr. Khaled Habashneh from the security for being there always to help and to make us feel home, very friendly , smiley and passionate for what he does .
swimming pools are beautifully designed, clean, with good music and services, the beach was extremely clean and appealing.
Thank You Crowne Plaza Dead Sea Resort For the greatest stay ever. [Less]