The hotel set in landscaped grounds has free Parking & Wi-Fi access with Hot Breakfast included and is within close proximity to M27/M3 motorways, only 3.5 miles from Southampton Airport & 5 miles from the City Centre, Docks & Cruise Terminal. Experience one of our freshly prepared evening meals in the air-conditioned Conservatory Restaurant or simply enjoy your favourite drink in our lounge bar.
Very happy with the hotel overall. Not happy with the Restaurant on the Saturday night, they did not have enough staff to deal with the number of guests, so very slow service. When you have young[More]
children a meal should not take over 3 hours! [Less]
I enjoyed a very pleasant stay. Staff were friendly and helpful, food was delivered quickly and was delicious despite it being a busy evening and the room was spacious, comfortable and clean.[More]
Internet was too slow to stream a movie on my tablet but easy to access (and free for me as an IHG member). I stayed on a weekend so was disturbed by a fair amount of noise by people nearby but I don't believe they were anything to do with the hotel. Check-out took less than 30 seconds but I was a little disappointed with check-in. Only 2 receptionists were working and it took 15-20 minutes to check in with a queue of people in front who all seemed to have some issue or other. Once I was front of the queue though, check-in was quick and painless. [Less]
One thing I like about this hotel is that it is reliable. The staff always give me a warm welcome. The rooms are clean and well maintained, but a little smaller than you would expect in a Holiday[More]
I like my feather pillows and full cream milk and so far they have always managed to provide these items for me.
The staff are well mannered and attentive in both the lounge and the dinning room. The check -in was excellent and quick (OK as a gold member I jumped the queue there).
Even the menu is reliable - perhaps this is the worst point. Please Holiday Inn for those of us who are regular guests change the menu more regularly, or put "specials" on more often. [Less]