Best Holiday Inn Express Ever
We have stayed at this HI Express for over 7 years, and it is such a gem I almost don't want to let people in on the secret. It is a treat to stay here, and ithas become our family's West Coast home.
Whenever we come, the entire staff welcomes us by name, attends to our every need, and makes sure our stay is delightful in every way.
The property is well-maintained and clean as a whistle, and we especially enjoy the lovely white jasmine, lavender, and blue agapanthus that line the property's walkways. The rooms are spacious, the beds are beyond comfortable, and the breakfast is perfect - great coffee, eggs, pancakes, bagels, doughnuts, plus warm, buttery cinnamon rolls.
What makes this HI stand out, by far, though, is the exceptional staff: Greg, Amrita, and Raj at the front desk, and the lovely Maribel who supervises the kitchen. Amrita and Maribel always take special care that we are well taken care of. A final note: When I checked out at 4 am today, the lovely young man at the front desk asked if he could get me something from the kitchen; perhaps some fruit or yoghurt for my trip to the airport. Now that is service! This is truly a wonderful hotel. 5 stars! [Less]
Daughter's Move to Berkeley
During the past month we chose several stays at this hotel.All the important areas of concern were always taken care of .The employees were always helpful. In particular Desiree went beyond the usual
call of duty several times when we needed some "emergency" copies made for our daughters employer.She helped us out with a smile and never made me feel bad for asking for a favor.When we booked our 2nd visit there I had her kindness in mind.When we visit our daughter in the next year we will stay at this Holiday Inn. [Less]